Guest Relation Executive
2 months ago
A guest relation executive at a hotel has many duties and responsibilities, including:
- Greeting guestsThe guest relation executive is the first person guests see when they arrive at the hotel.
- Managing reservationsThe guest relation executive helps manage reservations and coordinates check-in and check-out procedures.
- Addressing guest concernsThe guest relation executive handles guest complaints and inquiries in a timely and efficient manner.
- Providing customer serviceThe guest relation executive provides excellent customer service and ensures guest satisfaction throughout their stay.
- LeadershipSome guest relation executives are in managerial positions and lead other employees.
- Problem solvingThe guest relation executive identifies problems guests are having, creates a plan to resolve them, and follows through with guests.
- CommunicationThe guest relation executive has excellent communication skills and is able to manage customer complaints and communicate with employees.
- Customer-oriented attitudeThe guest relation executive is dependable and customer-focused, and maintains a cheerful attitude.
Pay: Up to ₹15,000.00 per month
**Benefits**:
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 8657453671
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Guest Relation Executive
2 months ago
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Guest Relation Executive
2 months ago
Mira Road, Mumbai, Maharashtra, India Bombay Surgical Co Full timeWhat you'll do: - Present a professional and customer-focused approach to guests. - Greet visitors warmly and make them feel welcome and attended to. - Ensure guest satisfaction throughout their stay. - Maintain cleanliness and tidiness in guest spaces and the lobby. - Act as a liaison between guests and the hospital staff. - Build strong relationships with...
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