Guest Relation Executive

2 months ago


Thane, India The Byke Hotel Suraj Plaza Thane Full time

Guest Relation Executive responsibilities:

- Greeting guests GRE' s are often the first and last person guests see, so they are responsible for making a good impression. They welcome guests during check-in and say goodbye when they check out.
- Assisting with reservations GRE's may help guests make reservations and arrange for special services.
- Ensuring a pleasant stay GRE's work to ensure that guests have a satisfying experience. They may escort guests to their rooms and make sure they have access to welcome amenities.
- Communicating with guests GRE's act as a communication hub between guests and other team members. They may seek feedback from guests and respond to their queries.
- Maintaining records GRE's may keep records of guests and their likes and dislikes. They may also keep records of complaints and their resolutions.
- Coordinating with other departments GRE's may work with housekeeping to clear rooms. They may also communicate with other departments to ensure that customer requests are handled effectively

Benefits : Food & Accommodation will be provided

Looking for immediately joiners.

Can contact on 9326729861. (HR)

Pay: ₹18,000.00 - ₹22,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9326729861



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