Guest Relation Executive
3 months ago
**Dear Hoteliers,**
**Coffee By Di Bella is now hiring for the role of GUEST RELATIONS EXECUTIVE for Mumbai Western Line Location.**
**Role Description**
This is a full-time role for a Guest Relations Executive. The Guest Relations Executive will be responsible for **guest relations, guest grievances, guest feedback, customer service, sales, and receptionist duties.**
The Guest Relations Executive will be an ambassador of our brand and will ensure that our customers receive a memorable and personalized experience.
**Qualifications**:
**Experience** - 6 months to 2 years of Hospitality/ QSR Experience.
Excellent communication and customer service skills
Proven experience in sales and receptionist duties.
Ability to multitask and work in a fast-paced environment with high-volume foot traffic.
Passion for coffee and our brand
Should be able to take inbound Calls.
Ability to travel anywhere in Western line only.
Ability to solve customer grievances and queries.
**Requirements**:
- Bachelor's degree in hospitality or related field preferred
- Experience in the coffee industry is a plus.
- Fluency in English written and Verbal is a plus.
hotelmanagement #hoteliers #cafe #qsr #barista #guestrelations #guestfeedback #guestservices #guestexperience #guestsatisfaction #grabtheopportunity #mumbaijobs #mumbaihiring
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Work Location: In person
**Speak with the employer**
+91 8657435331
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