Guest Relation Executive
2 months ago
**Hiring for Guest Relation Executive for a leading Bar and Kitchen**
**Location: BKC, Mumbai.**
**Position Type: Guest Relations.**
**Key Responsibilities**:
- **Guest Interaction**:
- Greet guests warmly upon arrival and provide a friendly and welcoming atmosphere.
- Assist guests with reservations, seating arrangements, and special requests.
- **Customer Service**:
- Handle guest inquiries and complaints with empathy and efficiency, striving to resolve issues to the guest’s satisfaction.
- Provide information about the menu, specials, and restaurant policies to guests.
- **Reservation Management**:
- Manage reservation systems and ensure accurate booking information.
- Coordinate with the front-of-house team to accommodate guest preferences and special requests.
- **Event Coordination**:
- Assist in the planning and execution of special events, private parties, and group bookings.
- Work closely with the management team to ensure all event details are handled smoothly.
- **Feedback and Improvement**:
- Collect and document guest feedback to help identify areas for improvement.
- Collaborate with restaurant management to implement enhancements based on guest feedback.
- **Communication**:
- Maintain clear and effective communication with both guests and restaurant staff.
- Relay important information between guests and the kitchen or service team as needed.
- **Administrative Tasks**:
- Maintain and update guest records, including preferences and special requirements.
- Assist with reporting and analysing guest feedback to support continuous improvement efforts.
**Qualifications**:
- Proven experience in a Guest Relation role, preferably in a restaurant setting.
- Excellent interpersonal and communication skills, with a strong focus on guest satisfaction.
- Ability to handle high-pressure situations with professionalism and poise.
- Strong problem-solving skills and attention to detail.
- Proficiency in reservation and point-of-sale (POS) systems is a plus.
- A positive attitude and a genuine passion for delivering exceptional service.
- High school diploma or equivalent; additional hospitality training or certifications are a plus.
**You can contact**
**Pragati**
**8657440083**
**Thank You**
Pay: ₹20,000.00 - ₹23,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Diploma (required)
**Experience**:
- Guest relations: 1 year (required)
- Restaurant: 1 year (required)
**Location**:
- Bandra, Mumbai, Maharashtra (required)
Work Location: In person
**Speak with the employer**
+91 8657440083
-
Guest Relation Executive
2 months ago
Bandra, Mumbai, Maharashtra, India Origin Restaurants Pct. Ltd Full timeWe are urgently hiring for " Guest Relation Executive " Roles & Responsibility: The Restaurant Guest Relations Executive / Hostess is responsible for welcoming guests, managing reservations, and ensuring a positive dining experience. Key duties include greeting guests, coordinating seating, addressing inquiries and complaints, Maintaining a clean and...
-
Guest Relations Executive
3 weeks ago
Mumbai, India HR Interface Executive Search Services Full timeNote for applicant:We will let you know the name of the company during the application process so go ahead & apply. Your cv will not be sent anywhere without discussing the name of the company with you.Only looking for Mumbai based candidates. Not accepting out of Mumbai applications.About:HR Interface Executive Searchhas been mandated to hire forour client...
-
Guest Relations Executive
3 weeks ago
Mumbai, India HR Interface Executive Search Services Full timeNote for applicant: We will let you know the name of the company during the application process so go ahead & apply. Your cv will not be sent anywhere without discussing the name of the company with you. Only looking for Mumbai based candidates. Not accepting out of Mumbai applications. About: HR Interface Executive Search has been mandated to hire...
-
Guest Relations Executive
3 weeks ago
mumbai, India HR Interface Executive Search Services Full timeNote for applicant: We will let you know the name of the company during the application process so go ahead & apply. Your cv will not be sent anywhere without discussing the name of the company with you. Only looking for Mumbai based candidates. Not accepting out of Mumbai applications.About: HR Interface Executive Search has been mandated to hire for our...
-
Guest Relations Executive
3 weeks ago
mumbai, India HR Interface Executive Search Services Full timeNote for applicant: We will let you know the name of the company during the application process so go ahead & apply. Your cv will not be sent anywhere without discussing the name of the company with you. Only looking for Mumbai based candidates. Not accepting out of Mumbai applications. About: HR Interface Executive Search has been mandated to hire...
-
Guest Relations Executive
3 weeks ago
Mumbai, India HR Interface Executive Search Services Full timeNote for applicant: We will let you know the name of the company during the application process so go ahead & apply. Your cv will not be sent anywhere without discussing the name of the company with you. Only looking for Mumbai based candidates. Not accepting out of Mumbai applications.About: HR Interface Executive Search has been mandated to hire for our...
-
Guest Relation Executive- Restaurant
2 months ago
Bandra, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full timeHiring for Guest Relation Executive for a leading Restaurant Location: BKC, Bandra **Salary**: 15k to 20k Graduation compulsory Years of experience: 6 months to 1 year Good communication skills required. - Greet guests warmly upon arrival and provide a friendly and welcoming atmosphere. - Handle guest inquiries and complaints with empathy and...
-
Guest Relation Executive
2 months ago
Bandra East, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Key Responsibilities**: **Guest Interaction**: - Greet guests warmly upon arrival and ensure they feel welcome. - Assist guests with reservations, special requests, and any specific needs they may have. - Address and resolve any guest complaints or concerns promptly and professionally. **Service Excellence**: - Ensure that guests receive personalized...
-
Guest Relations Executive
1 month ago
Bandra East, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Key Responsibilities**: - **Guest Interaction**: - Greet guests warmly upon arrival and provide a friendly and welcoming atmosphere. - Assist guests with reservations, seating arrangements, and special requests. - Engage with guests throughout their dining experience to ensure satisfaction and address any issues promptly. - **Customer Service**: -...
-
Guest Relation Executive
2 months ago
Bandra, Mumbai, Maharashtra, India Coffee By Di Bella Full time**Coffee By Di Bella** is hiring for the role of **Guest Relations Executive** for **Mumbai Western Line Location.** **Education: Diploma/Degree in Hotel Management or Aviation industry** **Experience: 6 months to 1 year** **PF below Job Responsibilities**: - Hospitality / Aviation / QSR Fresher can apply - Excellent English communication skills (Spoken...
-
Guest Relation Executive
5 months ago
Mumbai, Maharashtra, India Coffee By Di Bella Full time**Dear Hoteliers,** **Coffee By Di Bella is now hiring for the role of GUEST RELATIONS EXECUTIVE for Mumbai Western Line Location.** **Role Description** This is a full-time role for a Guest Relations Executive. The Guest Relations Executive will be responsible for **guest relations, guest grievances, guest feedback, customer service, sales, and...
-
Guest Relation Executive
3 months ago
Mumbai, Maharashtra, India Yash Birla Group Full timeA guest relations executive, also known as a guest relations officer, guest relations coordinator, or guest relations specialist. Their responsibilities include: - Greeting guests: Welcoming guests upon arrival and providing exceptional customer service throughout their stay - Anticipating needs: Anticipating guest needs and building rapport with...
-
Guest Relation Executive
5 months ago
Mumbai, Maharashtra, India Smart Moves Consultants Full timeGreetings from Smart Moves Consultants !! This is with reference to your resume posted on Indeed, we have an opening for one of our esteemed client. Please find the details below: Position: Guest relation Executive Location: Santacruz West Job Description --- - Supervision of Guest Assistance. - Execute all the guest relations activities to achieve...
-
Guest Relation Executive
5 months ago
Bandra, Mumbai, Maharashtra, India MoSahay Full timeThe duties and responsibilities of a Waiter/Waitress include welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks. Pay: ₹20,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund Schedule: -...
-
Guest Relation Executive
5 months ago
Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full timeWe have a vacancy for Guest Relation Executive in leading Resturant in Mumbai - BKC and Lower Parel **Job Types**: Full-time, Permanent Pay: ₹5,000.00 - ₹23,000.00 per month **Experience**: - Guest relations: 1 year (required) - Hospitality: 1 year (required) Work Location: In person
-
Guest Relation Executive
1 month ago
Mumbai, Maharashtra, India Vak Consulting Full timeWe are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. It would help if you also were reliable and...
-
Guest Relation Executive
5 months ago
Mumbai, Maharashtra, India Plutusone Hospitality Pvt Ltd Full timeURGENT REQUIREMENT OF FEMALE HOSTESS/ GUEST RELATION EXECUTIVE - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest...
-
Guest Relation Executive-restaurant
2 months ago
Bandra East, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Key Responsibilities**: - **Guest Engagement**: Greet guests warmly upon arrival, assist with seating arrangements, and ensure a smooth and pleasant dining experience. - **Issue Resolution**: Handle guest complaints or concerns with professionalism and efficiency, providing solutions or escalating issues as necessary. - **Personalization**: Maintain guest...
-
Guest Relation Executive
5 months ago
Mumbai, Maharashtra, India Morpheus Human Consulting Full timeReference Code: - 480-87 - Job Title: **Guest Relation Executive - Real Estate - Mumbai** - Category: - Real Estate - Job Description: - Job Title: Guest Relation Executive - Real Estate - Mumbai - Job Responsibilities: - 1. Maintain cordial relations with customers. - 2.regular after sales follow up and handle customer grievances, complaints and...
-
Guest Relation Executive
5 months ago
Malabar Hill, Mumbai, Maharashtra, India Coffee By Di Bella Full time**Dear Hoteliers,** **Coffee By Di Bella is now hiring for the role of GUEST RELATIONS EXECUTIVE for Mumbai Western Line Location.** **Role Description** This is a full-time role for a Guest Relations Executive. The Guest Relations Executive will be responsible for **guest relations, guest grievances, guest feedback, customer service, sales, and...