Guest Relation Executive

1 week ago


Mumbai Maharashtra, India Smart Moves Consultants Full time

Greetings from Smart Moves Consultants

This is with reference to your resume posted on Indeed, we have an opening for one of our esteemed client. Please find the details below:
Position: Guest relation Executive

Location: Santacruz West

Job Description ---
- Supervision of Guest Assistance.
- Execute all the guest relations activities to achieve maximum guest satisfaction index scores.
- Provide training to staff on customer interaction, service standard and communication skills.
- Adhering and inspecting the grooming standards of the staff and provide assistance in case if there is any gap.
- In coordination with duty manager, chalk out staffing plan on weekly basis.
- Coordinating with other departments to ensure that the product and the service standards are delivered.
- Escorting the guests at all times.
- Preparing report of the feedback forms filled by the customers.
- Responsible for Tele reservations and Walk-In reservations.

Regards

Harshita

Pay: Up to ₹25,000.00 per month

Schedule:

- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

**Speak with the employer**
+91 08445052496



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