
Guest Relation Executive-restaurant
3 weeks ago
**Key Responsibilities**:
- **Guest Engagement**: Greet guests warmly upon arrival, assist with seating arrangements, and ensure a smooth and pleasant dining experience.
- **Issue Resolution**: Handle guest complaints or concerns with professionalism and efficiency, providing solutions or escalating issues as necessary.
- **Personalization**: Maintain guest profiles to remember their preferences and special requests, and offer personalized recommendations or services.
- **Feedback Collection**: Actively solicit and record guest feedback to help improve service quality and address any recurring issues.
- **Coordination**: Work closely with front-of-house staff to ensure smooth operations and promptly address any service-related issues.
- **Reservations Management**: Assist with managing reservations, including special requests, and ensure efficient seating arrangements during peak hours.
- **Promotions and Upselling**: Inform guests about special promotions, events, and menu items, and suggest add-ons or upgrades to enhance their experience.
- **Training and Development**: Train new staff members on guest relations best practices and help foster a guest-focused culture within the team.
- **Administrative Tasks**: Maintain accurate records of guest interactions, feedback, and any incidents for reporting purposes.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Rotational shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Yearly bonus
**Experience**:
- Restaurant: 1 year (required)
- Guest relations: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 8657520440
-
Guest Relation Executive- Restaurant
3 weeks ago
Bandra, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full timeHiring for Guest Relation Executive for a leading Restaurant Location: BKC, Bandra **Salary**: 15k to 20k Graduation compulsory Years of experience: 6 months to 1 year Good communication skills required. - Greet guests warmly upon arrival and provide a friendly and welcoming atmosphere. - Handle guest inquiries and complaints with empathy and...
-
Guest Relation Executive
4 weeks ago
Bandra East, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Key Responsibilities**: **Guest Interaction**: - Greet guests warmly upon arrival and ensure they feel welcome. - Assist guests with reservations, special requests, and any specific needs they may have. - Address and resolve any guest complaints or concerns promptly and professionally. **Service Excellence**: - Ensure that guests receive personalized...
-
Guest Relation Executive
1 week ago
Bandra, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Hiring for Guest Relation Executive for a leading Bar and Kitchen** **Location: BKC, Mumbai.** **Position Type: Guest Relations.** **Key Responsibilities**: - **Guest Interaction**: - Greet guests warmly upon arrival and provide a friendly and welcoming atmosphere. - Assist guests with reservations, seating arrangements, and special requests. -...
-
Guest Relation
6 days ago
Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Key Responsibilities**: - **Guest Interaction**: Welcome guests upon arrival and provide assistance throughout their dining experience. Ensure guests’ needs are met promptly and professionally. - **Customer Service Excellence**: Resolve guest complaints and concerns in a calm and courteous manner, ensuring every issue is addressed quickly and...
-
Guest Relation Executive
3 weeks ago
Bandra, Mumbai, Maharashtra, India Pebble Street Hospitality Pvt Ltd Full time**Hiring for Guest Relations Executives, Hostess.** A self-directed professional with a growth mind-set and hunger to take ownership of the guest experience. **Position**:Hostess/ Guest Relations Executive. **Reports to**:Restaurant Manager. **Qualification**:Hospitality management or equivalent. **Experience**:1-3 Years. **Location**:Bandra,...
-
Guest Relation
2 weeks ago
Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Key Responsibilities**: - **Guest Reception & Welcome**: - Greet guests warmly upon arrival and ensure a seamless transition from the entrance to their table. - Assist with reservation management and provide personalized service to VIP and repeat guests. - Escort guests to their seats, ensuring they are comfortable and aware of the restaurant's...
-
Guest Relations Executive
3 weeks ago
Kala Ghoda, Mumbai, Maharashtra, India Burma Burma Restaurant & Tea Room Full time**Company Description** Burma Burma Restaurant & Tea Room in Ahmedabad brings the robust flavors and intriguing dishes from Burma to the table, celebrating the culture, taste, and cooking styles of this fascinating country. Founded by childhood friends Chirag Chhajer & Ankit Gupta, the restaurant offers an amalgamation of Burma's migrant food cultures,...
-
Guest Relation Executive- Restaurant
1 week ago
Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Guest Interaction**: - Greet guests with warmth and professionalism, ensuring a memorable first impression. - Anticipate guest needs and provide personalized service to exceed their expectations. - Address any guest concerns, complaints, or special requests in a timely and effective manner. - Maintain a calm and positive demeanor in stressful situations...
-
Guest Relation Executive- Restaurant
4 weeks ago
Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Key Responsibilities**: - **Guest Interaction & Service**: - Greet guests with a warm and welcoming demeanor. - Manage guest inquiries, complaints, and feedback with professionalism and urgency. - Ensure all guest requests are met in a timely manner, offering personalized recommendations when needed. - Assist in creating a memorable dining experience by...
-
Guest Relation
7 days ago
Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Key Responsibilities**: **Guest Interaction**: - Greet guests with warmth and professionalism, ensuring a memorable first impression. - Anticipate guest needs and provide personalized service to exceed their expectations. - Address any guest concerns, complaints, or special requests in a timely and effective manner. - Maintain a calm and positive demeanor...
-
Guest Relation Executive-restaurant
3 weeks ago
Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Key Responsibilities**: - **Guest Interaction**: - Greet guests warmly upon arrival and provide a friendly and welcoming atmosphere. - Assist guests with reservations, seating arrangements, and special requests. - Engage with guests throughout their dining experience to ensure satisfaction and address any issues promptly. - **Customer Service**: -...
-
Guest Relation Executive
3 days ago
Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Key Responsibilities**: **Guest Interaction**: - Greet guests with warmth and professionalism, ensuring a memorable first impression. - Anticipate guest needs and provide personalized service to exceed their expectations. - Address any guest concerns, complaints, or special requests in a timely and effective manner. - Maintain a calm and positive...
-
Guest Relation Executive
6 days ago
Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Key Responsibilities**: - **Guest Engagement**: - Greet guests as they arrive and ensure they are promptly seated. - Proactively approach guests throughout their dining experience to ensure satisfaction. - Respond to guest requests and special requirements, ensuring an excellent experience. - Address guest complaints, issues, and feedback with a positive...
-
Mumbai, India My Oh My Restaurant Full timeWe are hiring restaurant guest relation executive for our restaurant located in Lokhandwala Andheri west. Job role is to take the reservation on calls & getting through third party that needs to track and attend guest.Responsibilities:Ensure seamless guest experiences throughout their stayHandle guest inquiries, requests, and feedback with professionalism...
-
Guest Relation Executive
2 weeks ago
Bandra, Mumbai, Maharashtra, India Origin Restaurants Pct. Ltd Full timeWe are urgently hiring for " Guest Relation Executive " Roles & Responsibility: The Restaurant Guest Relations Executive / Hostess is responsible for welcoming guests, managing reservations, and ensuring a positive dining experience. Key duties include greeting guests, coordinating seating, addressing inquiries and complaints, Maintaining a clean and...
-
Guest Relations
3 weeks ago
Lower Parel, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full timeKey Responsibilities: 1. Guest Interaction: - Greet guests warmly upon arrival and provide a friendly and welcoming atmosphere. - Assist guests with reservations, seating arrangements, and special requests. - Engage with guests throughout their dining experience to ensure satisfaction and address any issues promptly. 1. Customer Service: - Handle guest...
-
Guest Relations Officer
4 weeks ago
Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Key Responsibilities**: - **Guest Interaction**: - Greet guests warmly upon arrival and provide a friendly and welcoming atmosphere. - Assist guests with reservations, seating arrangements, and special requests. - Engage with guests throughout their dining experience to ensure satisfaction and address any issues promptly. - **Customer Service**: -...
-
Guest Relation Executive Restaurant
4 weeks ago
Mumbai Central, Mumbai, Maharashtra, India The Sahil Hotel Full timeA Guest Relation Executive (GRE) at a fine dining restaurant has many responsibilities, including: - **Customer service**: Greeting guests, answering questions, and providing solutions to problems - **Reservations**: Scheduling dining reservations and arranging parties - **Front desk**: Receiving calls, managing the front desk, and keeping records of...
-
Guest Relations Executive
2 weeks ago
Churchgate, Mumbai, Maharashtra, India Pebble Street Hospitality Pvt Ltd Full time**Hiring for Guest Relations Executives, Hostess and Host for our specialty restaurant FOO Asian Tapas.** A self-directed professional with a growth mind-set and hunger to take ownership of the guest experience. **Position**:Hostess/ Guest Relations Executive **Reports to**:Guest Relations Manager/ Restaurant Manager. **Qualification**:Hospitality...
-
Guest Relation Executive-restaurant
2 weeks ago
Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Key Responsibilities**: - **Guest Interaction**: Greet and welcome guests upon arrival, ensuring a warm and professional first impression. - **Problem Resolution**: Address guest concerns, inquiries, or complaints in a timely and effective manner, ensuring guests are satisfied with the resolution. - **Customer Service Excellence**: Provide consistent,...