Territory Sales Manager

4 weeks ago

Chennai, India Maruti Suzuki Full time

Qualifications:

B-Tech + MBA or B-Tech ( Mechanical)

Work Experience:

3+ year experience in Tractor / LCV sales.

PRINCIPAL ACCOUNTABILITIES

  • Sales target achievement
  • Market share target achievement
  • Dealer Viability and profitability
  • Dealer manpower training & development

Roles and Responsibilities:

Dealer Management:

  • Has overall responsibility of managing & monitoring dealers' sales performance on various sales and sales support parameters. Like providing feedback on utilization of funds, review, guide dealership in planning and growth/infrastructure of outlet and ensuring Dealership profitability
  • Facilitate in planning of Dealers growth activities by conducting Sales road shows, help & plan with Dealers Sales GM-monthly sales target & review the same, monitoring of Dealers Sales incentive scheme
  • Responsible for recruiting & guiding dealer's staff, monitor review their work for defined levels of performance and ensure high motivational level in team
  • POS planning & forecasting
  • Timely Submission and coordination with regional finance team in settlement of dealer claims.
  • Work closely with dealership to improve profitability - Adherence on infringement policy with in the dealers to improve dealer retention& profitability
  • Coordination with logistics department for timely billing and dispatches to avoid delay in deliveries.
  • Timely submission of claims and follow up so that the money gets credited

Sales Support Activities:

  • Monitor SSI-focus on specifics such as Vehicle delivery process, time taken and quality of response to customers
  • Ensuring smooth first contact, need analysis of vehicle required, quick & suitable financing options
  • Handling customer complaint resolution, monitoring customer satisfaction parameters i.e. CDI etc

MSIL Policies & Procedures:

  • Ensuring adherence to MSIL policies, systems & processeslike Implementing Sales Operation standards at dealership, DMS coordination, conducting BSC audits implementation of DMS, financial audits, monitoring working capital requirements / gaps
  • Working within the assigned budget
  • Improving RO/dealer systems & processes / SOP implementation

Market Intelligence:

  • Ensuring through regular customer feedback capturing of product & services
  • Track competition activities, sales trends, consumer schemes and dealer incentive programs in order to stay competitive in the field actions

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