Customer Service Manager

A Customer Service Manager is responsible for overseeing the daily operations of the customer service department to ensure excellent service quality and customer satisfaction. This role involves managing a team of customer service representatives, resolving escalated issues, developing policies, and analyzing performance metrics to improve the overall...

We are looking for a dedicated and experienced Customer Service Manager to lead our customer support team and ensure excellent service standards across all channels. This role requires a proactive leader who can drive customer satisfaction, resolve issues efficiently, and continuously improve service processes.Key Responsibilities:Team Leadership &...

A Customer Service Assistant is a vital frontline professional who interacts directly with customers to provide assistance, address inquiries, resolve complaints, and ensure a positive customer experience. This role supports the overall customer service efforts of a company by facilitating smooth communication between customers and the business.Key...

A Customer Service Assistant is a vital frontline professional who interacts directly with customers to provide assistance, address inquiries, resolve complaints, and ensure a positive customer experience. This role supports the overall customer service efforts of a company by facilitating smooth communication between customers and the business. Key...

Job Overview:As a key member of our customer service team, you will play a pivotal role in driving customer satisfaction and loyalty. Your primary objective will be to ensure timely and effective resolution of customer concerns while upholding the highest quality standards for customer interactions.Key Responsibilities:Monitor and analyze team performance...

Role Overview The Manager Service (VFD) will be responsible for leading and managing the complete service operations for Low Voltage (LV) and Medium Voltage Drives (MVD), ensuring seamless project commissioning, customer support, and after-sales service across industries. This position plays a key role in driving customer satisfaction, managing authorized...

**Responsibilities**: - Attend to customer queries through calls and WhatsApp - Contact customers for timely payment of orders - Create reports related to query fulfillment and payments - Share reports with the manager - Collaborate with other departments to ensure customer satisfaction - Identify and escalate priority issues to the appropriate channels -...

**"Hiring for customer service profile"** **Help customers with complaints and questions, give customers information about products and services, take orders, and process returns**. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. **GOOD COMMS SKILLS...

We are seeking a Customer Service Team Lead to join our team.Job DescriptionCrafting a culture of highly engaged colleagues is essential in delivering exceptional customer experiences. This involves fostering an environment where team members are passionate about their roles and committed to serving shoppers better every day.The successful candidate will be...

As a Customer Service Associate, you will be the first point of contact for our valued customers.This role is ideal for individuals who are passionate about delivering exceptional customer experiences and providing timely solutions to queries and concerns.You will work in a fast-paced environment where no two days are the same, and your ability to adapt and...