Customer Support Service

3 weeks ago


sany, India Randstad India Full time

CSS will be responsible forfollowings (KRA):

  • Act as abridge to handle escalation between fleet center ground staff andcustomers
  • Monitor and ensure quality PDperformance on the allotted ground.
  • Performing surprise fleet audits on monthly basis andhighlighting good practices followed and lapses in service deliveryfrom agreed SLA and TAT
  • Helping in setup ofnew workshop under WeMaintain and WeCheck offers and validatinginitial workshop setup work.
  • Act as a fieldvalidator for miscellaneous overheads expenses at workshops andasset condition.
  • Support STU business byperforming PDs at prospect customers.
  • Performaudit at Retread centres and TL repair centers and lend BD supportto the concerned team.

Their performance shall be judges on basis offollowing KPI achievement at allotted customers:

  • Service Parameters withregard to:
    • Data quality
    • Health Score improvement
    • Number ofinspections
  • Number offleet audits performed on monthly basis
  • Quality of PD performed by FTs on ground.
  • Feedback of sales team.



  • sany, India IT Business & Support SAC Full time

    Customer ServiceRepresentative Overview: As a Customer Service Representative you will play a crucial rolein providing exceptional support to our valued customers. You willbe the first point of contact for resolving inquiries issues andproviding information about our products and services. Yourdedication to customer satisfaction will contribute to the...

  • Customer Support

    3 weeks ago


    sany, India Careernet Technologies Pvt Ltd Full time

    This is a technical support rolethatrequires midsized applicationtroubleshooting and support as well as a customercentricpersonality. Qualified candidatesmust have experience with phonebasedapplicationsupport strong communication andorganization skills and must pay close attention todetail.Familiarity with Windows OS/Servertroubleshooting is preferable....


  • Sany, India Acme Services Private Limited Full time

    Roles &Responsibilities: Develop and implement strategiesto enhance postsales customer experience andsatisfaction. Serveas the primary point of contact for customers postsales handlinginquiries concerns and feedback via phone email chat and socialmedia channels.Assist customers with productrelatedquestions troubleshooting and technical support escalating...


  • Sany, India Z Ventures Full time

    Responding to CustomerInquiries: Address customer inquiries, questions,and concerns via various communication channels such as phone,email, chat, or social media. Provide accurate and timelyinformation to assist customers with their queries. Providing Product orService Information: Educate customers about thefeatures, benefits, and usage of products or...


  • Sany, India Nexus Hire Full time

    Customer SupportRepresentativeOverview:TheCustomer Support Representative is a vital role within ourorganization serving as the primary point of contact for ourcustomers. This position is crucial for maintaining customersatisfaction and loyalty through the resolution of inquiries andissues. The Customer Support Representative will interface directlywith...

  • Customer Support

    3 days ago


    Sany, India Randstad India Full time

    Customer service: Listen to customersconcerns issues and questions Resolvecustomers concerns and answer customers questions to your bestability Maintain a positive attitude andcalmly respond to customers complaintsRecommend possible products to meet the customersneeds Refer issues and questions to managersif necessary

  • Customer Support

    2 days ago


    sany, India Randstad India Full time

    Customer service: Listen to customersconcerns issues and questions Resolvecustomers concerns and answer customers questions to your bestability Maintain a positive attitude andcalmly respond to customers complaints Recommend possible products to meet the customersneeds Refer issues and questions to managersif necessary


  • sany, India Nexus Hire Full time

    Customer SupportRepresentative Overview: TheCustomer Support Representative is a vital role within ourorganization serving as the primary point of contact for ourcustomers. This position is crucial for maintaining customersatisfaction and loyalty through the resolution of inquiries andissues. The Customer Support Representative will interface directlywith...


  • Sany, India FDF Energy Full time

    Customer ServiceRepresentativeOverview:Asa Customer Service Representative you will play a crucial role inensuring customer satisfaction and loyalty. You will be the primarypoint of contact for customers addressing their inquiries resolvingissues and providing exceptional service to enhance the overallcustomer experience.KeyResponsibilities:Manage high...


  • Sany, India Randstad India Full time

    Job Description: Customer Support OperationalManagement: a.Lead day to day support operations to ensure that customers arereceiving responsive and quality support from organizational CS b. Planning and executing the global supportgoals for each year Support Engineer/ AnalystsManagement: a.Build a team that reflects organization values of...


  • Sany, India Roq Virtual Staffing LLC Full time

    JobDescription:We are seeking ahighly motivated and reliable individual to join our team as anIndependent Contractor Customer Service Representative. As arepresentative you will be responsible for delivering exceptionalcustomer service to our clients through various channels includingphone email and livechat.PayRate: $1218 anhourBelowis a list of states we...


  • Sany, India Careerxtra Full time

    We are working with a leadingOutsourcing/BPO company that is looking to recruit a Croatian orSlovenianspeaking Chat Customer Support Representative to supportcustomers of a wellknown electronic devicebrand. Location:ClujNapoca RomaniaEmployment type:FulltimeRemuneration: Base salaryperformance bonuses.DUTIES ANDRESPONSIBILITIES:Communicationvia incoming...


  • Sany, India Shree Maruti Integrated Logistics Limited Full time

    As a Customer Care Representative at ShreeMaruti, you will play a pivotal role in delivering top-notchservice to both new and existing customers. Your primaryresponsibility will be to provide accurate and timely informationto customers, address their inquiries and concerns, and ensuretheir overall satisfaction. We are looking for individuals with abackground...


  • Sany, India QuidInsights Full time

    Overview:The CustomerService Associate plays a crucial role in our organization by beingthe primary point of contact for customers. They are responsiblefor addressing customer inquiries resolving issues and ensuringcustomer satisfaction. The role is vital in maintaining positivecustomer relationships and contributing to the overall success ofthe...


  • sany, India Acme Services Private Limited Full time

    JobResponsibilities: Customer Interaction: Interactwith customers and prospects through various channels such as phoneemail chat or inperson to provide information resolveinquiries and offer solutions.Sales and Upselling:Identify opportunities to promote products or services and meetsales targets by crossselling upselling and...


  • Sany, India Acme Services Private Limited Full time

    JobResponsibilities: Customer Interaction: Interactwith customers and prospects through various channels such as phoneemail chat or inperson to provide information resolveinquiries and offer solutions. Sales and Upselling:Identify opportunities to promote products or services and meetsales targets by crossselling upselling and offeringpersonalised...


  • sany, India The Ward Team Full time

    Overview: The CallCenter Customer Service Representative plays a crucial role inproviding exceptional customer service and support to clientsremotely. They are responsible for handling a high volume ofinbound and outbound calls addressing customer inquiries resolvingissues and ensuring customer satisfaction. This role is essentialin maintaining positive...


  • sany, India Acme Services Private Limited Full time

    JobResponsibilities: Serve asthe primary point of contact for patients providing support andguidance throughout their treatment journey. Answer phone calls emails and inquiries from patientsregarding appointments treatment protocols billing and generalinquiries. Schedule appointments andcoordinate with medical staff to ensure seamless patientcare. ...


  • Sany, India Acme Services Private Limited Full time

    JobResponsibilities: Serve asthe primary point of contact for patients providing support andguidance throughout their treatment journey.Answer phone calls emails and inquiries from patientsregarding appointments treatment protocols billing and generalinquiries. Schedule appointments andcoordinate with medical staff to ensure seamless patientcare. Educate...


  • sany, India Careerxtra Full time

    ONLY DUTCH OR GERMAN SPEAKINGCUSTOMER SERVICE PROFESSIONALSREQUIRED! Weare working with a leading Outsourcing/BPO company that is lookingto recruit a Dutch or Germanspeaking Technical Customer SupportRepresentative in Bucharest.Location: Bucharest Romania(onsite)Employment type:FulltimeDUTIES ANDRESPONSIBILITIES:Respondto customers queries regarding their...