Senior Manager EXL/SM/986845
1 month ago
Job Description
Position Title
Senior Manager – Business HR Growth Office
Role Type
Individual Contributor
Company
EXL Service
Grade / Level
C2
Division / Department
Human Resources – Business HR
Location
Noida
Reporting to
Global Business HR Head – Growth Office
JOB PURPOSETo design and implement effective people strategy for Growth office. Work with HR leader and, BU Sales leaders to increase effectiveness of sales talent to achieve organizational and functional goals.
PRINCIPAL ACCOUNTABILITIES
Accountabilities
Major Activities
Strategic Sales Transformation Partner
Lead and manage strategic sales talent transformation projects. Research on best practices of sales organizations. Advance performance analytics Effective management of relationships with key leaders by building collaborative network. Work collaboratively with various HR COEs to ensure effective implementation of strategic HR initiatives. To understand business trends and provide solutions in line with the industry’s best practices. Be the ‘Touch point’ for escalated issues related to people. Deliver as per defined service standards and timescales. Create and execute communication plans to increase awareness and adoption of defined initiatives.Talent Management
To ensure ‘right’ talent is sourced for the ‘right’ position in conjunction with functional leaders and recruitment teams. Effective Performance Management – Ensure Goal Setting, 1-0-1’s, HYR, Annual appraisals are happening on time in alignment to company goals. Ensure IDP’s are created on time and with required quality, L&D interventions are planned and executed as per skill/competency requirement, with desired outcomes. Succession Planning process is devised for key positions and is regularly monitored and reviewed. Devise Career Progression plans for the key talent and monitor regularly.Manage attrition - drive employee engagement
Study attrition trends and devise action/impact/mitigation plans. Study industry trends and advise business on key best practices. Look at existing retention and reward systems and provide/suggest solutions as per business needs. Devise track, band and location wise employee engagement plan and calendar for increased engagement.Compliance on all required parameters
Design systems and checks to continuously monitor and ensure that all processes and procedures (related to payroll, PMS cycle, etc.) are adhered to. Ensure compliance to all regulations related to HR, SOX and internal audits. Develop processes and checks for the compliance of any new regulation.INTERACTIONS
Internal
BU Growth teams – Growth leads, Sales leads, Account Managers and Client Executives. HR COE teams – C&B, Digital HR Ops, Capability Development, Recruitment etc. HRBP teams of other BUs Other functions – Finance, technology etc.External
Industry consultants, leaders etcSKILLS AND KNOWLEDGE
Educational Qualifications
MBA – HR, preferably from a Premier B-SchoolFunctional Skills
Experience in strategic planning and execution. Performance and People analytics, ability to create strategic presentations. Presence and leadership communication Knowledge and experience on Industry best HR Practice Knowledge of systems, projects, and budgets as well as a sound knowledge of local and international best practice.Behavioral Skills
Ability to interact and engage senior audience. Executive presence and effective leadership communication Networking, Influencing and negotiation skills. Willing to roll up. Innovation & Change Management Work effectively under pressure and be adaptable to rapid change. Plan and prioritize effectively to achieve demanding targets and deadlines. Be effective in addressing and resolving conflicts within the team or across functions. A positive outlook and perspectiveRelevant and total years of Experience
8-12 years of relevant HR experience-
Senior Manager EXL/SM/997597
1 month ago
noida, India exl Full timeJob Description About the role This role will take responsibility for designing, developing, and implementing learning strategies and interventions to build leadership capabilities in EXL Noida. The role will also be responsible for facilitating leadership development trainings including interventions on Operations Management, People...
-
Senior Manager EXL/SM/997597
1 month ago
Noida, India exl Full timeJob Description About the role This role will take responsibility for designing, developing, and implementing learning strategies and interventions to build leadership capabilities in EXL Noida. The role will also be responsible for facilitating leadership development trainings including interventions on Operations Management, People Leadership and...
-
Senior Manager EXL/SM/1009113
4 weeks ago
noida, India exl Full timeJob Description Drive process management rigor to ensure superior service delivery by meeting / exceeding customer SLAs. This requires extensive interaction with clients to understand and capture all requirements to assist in set up of SLAs and benchmark processes, baseline performance and target setting Support in development of process...
-
Senior Manager EXL/SM/1009113
4 weeks ago
Noida, India exl Full timeJob Description Drive process management rigor to ensure superior service delivery by meeting / exceeding customer SLAs. This requires extensive interaction with clients to understand and capture all requirements to assist in set up of SLAs and benchmark processes, baseline performance and target setting Support in development of process improvement...
-
Senior Manager EXL/SM/999492
1 month ago
noida, India exl Full timeJob Description Position Title, Responsibility Level Manager/ Senior Manager Function Capability Development Reports to Capability Development Lead Permanent/ Temporary Permanent Span of Control Location India Responsibilities Lead initiatives for developing domain capabilities ...
-
Senior Manager EXL/SM/999492
1 month ago
Noida, India exl Full timeJob Description Position Title, Responsibility Level Manager/ Senior Manager Function Capability Development Reports to Capability Development Lead Permanent/ Temporary Permanent Span of Control Location India Responsibilities Lead initiatives for developing domain capabilities Engage with leadership to define...
-
Senior Manager EXL/SM/1019918
3 days ago
noida, India exl Full timeJob Description Position Title, Responsibility Level Quality Excellence Sr. Manager Function Quality Excellence Reports to AVP – Quality Excellence Permanent/ Temporary Permanent Span of Control 15-20 QCAs / => 4 AMs or Lead AMs Location All applicable EXL Service Delivery Centers ...
-
Senior Manager EXL/SM/1019918
1 week ago
Noida, India exl Full timeJob Description Position Title, Responsibility Level Quality Excellence Sr. Manager Function Quality Excellence Reports to AVP – Quality Excellence Permanent/ Temporary Permanent Span of Control 15-20 QCAs / => 4 AMs or Lead AMs Location All applicable EXL Service Delivery Centers Basic Function The QC Manager...
-
Senior Manager EXL/SM/1011493
4 weeks ago
Noida, India exl Full timeJob Description Position Title, Responsibility Level Sr Manager - Legal Function Legal Reports to Head of India Legal Permanent/ Temporary Permanent Span of Control Location Noida, India Basic Function To assist the Legal Function. Should be capable of handling multiple legal assignments and ensure...
-
Senior Manager EXL/SM/1011493
3 weeks ago
noida, India exl Full timeJob Description Position Title, Responsibility Level Sr Manager - Legal Function Legal Reports to Head of India Legal Permanent/ Temporary Permanent Span of Control Location Noida, India Basic Function To assist the Legal Function. Should be capable of handling...
-
Senior Manager EXL/SM/994273
1 month ago
Noida, India exl Full timeJob Description - Person would be working with FP&A Team to manage budgeting, forecasting, reforecasting, variance analysis and managing periodic financial reporting. - Client Management. - Leading periodic business meetings/calls with internal and external senior stakeholders. - Mentoring and coaching junior staff in FP&A team.
-
Senior Assistant Vice President EXL/SAVP/975418
1 month ago
Noida, India exl Full timeJob Description Practice Leader – Legal Support Solutions - :Qualified Attorney with 15+ Years of experience, with minimum 10 years in the Legal Outsourcing. Includes current and last 5 years in a leadership role. Has a very strong understanding of the processes and insights within Legal outsourcing – What works vs. not? Key Responsibilities...
-
Senior Assistant Vice President EXL/SAVP/975418
1 month ago
noida, India exl Full timeJob Description Practice Leader – Legal Support Solutions - :Qualified Attorney with 15+ Years of experience, with minimum 10 years in the Legal Outsourcing. Includes current and last 5 years in a leadership role. Has a very strong understanding of the processes and insights within Legal outsourcing – What works vs. not? Key...
-
Senior Manager EXL/SM/1000776
1 month ago
noida, India exl Full timeJob Description Qualifications and experience we consider to be essential for the role: Experience: 6 to 10 years of overall work experience, with a minimum of five immediate years in executing deal pricing roles and team handling, preferably in the IT Services/ITES/IT product or BPO industry. Financial Acumen: Strong understanding of P&Ls,...
-
Senior Manager EXL/SM/1000776
1 month ago
Noida, India exl Full timeJob Description Qualifications and experience we consider to be essential for the role: Experience: 6 to 10 years of overall work experience, with a minimum of five immediate years in executing deal pricing roles and team handling, preferably in the IT Services/ITES/IT product or BPO industry. Financial Acumen: Strong understanding of P&Ls, cash...
-
Senior Manager EXL/SM/998702
1 month ago
Noida, India exl Full timeJob Description Leads the identification and implementation of digital transformation solutions to enhance business operations Develops and executes strategies for digital transformation basis discussions with client operations Collaborates with cross-functional teams to identify opportunities Oversees the design and implementation of digital...
-
Senior Manager EXL/SM/998702
1 month ago
noida, India exl Full timeJob Description Leads the identification and implementation of digital transformation solutions to enhance business operations Develops and executes strategies for digital transformation basis discussions with client operations Collaborates with cross-functional teams to identify opportunities Oversees the design and implementation of...
-
Senior Manager EXL/SM/1000355
3 weeks ago
noida, India exl Full timeJob Description Analyze trends and variances within the various lines of the income statements and balance sheets to ensure financial statements are well controlled, timely, and accurate.Collaborate closely with onshore counterparts to ensure accurate recording of journal entries for assigned activities.Support financial reporting for the Parent...
-
Senior Manager EXL/SM/1000355
4 weeks ago
Noida, India exl Full timeJob Description Analyze trends and variances within the various lines of the income statements and balance sheets to ensure financial statements are well controlled, timely, and accurate.Collaborate closely with onshore counterparts to ensure accurate recording of journal entries for assigned activities.Support financial reporting for the Parent...
-
Lead Assistant Manager EXL/LAM/999455
1 month ago
Noida, India exl Full timeJob Description This role involves working to support senior leadership of EXL and its purpose is to manage POD initiatives as well as administrative goings-on of the leadership office, offering administrative and secretarial support while managing internal communications with supply of relevant reports at quick turnaround time. Additional adhoc...