Lead Assistant Manager EXL/LAM/999455

1 month ago


Noida, India exl Full time

Job Description

This role involves working to support senior leadership of EXL and its purpose is to manage POD initiatives as well as administrative goings-on of the leadership office, offering administrative and secretarial support while managing internal communications with supply of relevant reports at quick turnaround time. Additional adhoc projects, presentation & project management task to be managed.

Key Accountabilities

General administration and arrangements Scheduling meetings and completing tasks with relevant stakeholders Handling responsibilities related to client/senior leadership visits Handling bills and budget

Skills and Knowledge

Being able to balance competing needs, excellent time management, strong customer service and engagement capabilities, as well as networking skills.  Demonstrated ability for upskilling quickly in knowledge of the organization’s applications and tools, an understanding of governance and the corporate culture and language of the business, and corporate processes and procedures Experience of managing an office of a senior leader in an BPO/KPO environment Highly proficient skills in Word, Excel and PowerPoint Excellent written/oral communication skills 

Role Competency Summary

Agile approach Teamwork  Integrity and commitment Ability to work under pressure

Specific Role Competencies

At least 3 years of relevant administrative management Currently working in BPO/KPO as “a project management officer to a senior leader” is preferred.

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