Senior Manager EXL/SM/998702

1 month ago


Noida, India exl Full time

Job Description

Leads the identification and implementation of digital transformation solutions to enhance business operations Develops and executes strategies for digital transformation basis discussions with client operations Collaborates with cross-functional teams to identify opportunities  Oversees the design and implementation of digital transformation projects, ensuring they meet the set timelines and budget with co-ordination with process and digital transformation teams  Monitors and evaluates the effectiveness of digital transformation initiatives, making necessary adjustments to ensure they deliver the desired results Reports on the progress and outcomes of digital transformation initiatives to senior management and other stakeholders Champions the use of data and analytics in decision-making, promoting a data-driven culture within the organization Advocates for the adoption of digital tools and technologies across the organization, driving digital literacy and competency. Demonstrates a deep understanding of digital transformation strategies and technologies. Preference with experience in the insurance industry, with a good understanding of its operations and regulatory environment. Possesses excellent project management skills, with the ability to manage multiple projects simultaneously and deliver them within set timelines and budget. Demonstrates strong analytical skills, with the ability to use data to inform decision-making. Exhibits excellent communication skills, with the ability to engage with stakeholders at all levels of the organization Has a strong customer focus, with the ability to identify and implement digital solutions that enhance customer experience Demonstrates resilience and adaptability in the face of change Possesses strong problem-solving skills, with the ability to identify and implement effective solutions Has a good understanding of the latest trends and advancements in the field of digital transformation Demonstrates a commitment to continuous learning and development, with the ability to quickly grasp new technologies and concepts

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