Software Onboarding Specialist SaaS Property Management

2 days ago

Sany, India Feufo Inc Full time
Job Title: Software Onboarding Specialist Must have SaaS based industry exp
Location: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)
Experience: 2 Years
Responsibilities and Duties:
  • Take over customer relationship as soon as the sales are closed/ contract is signed.
  • Coordinate setup requirements internally and with the customer.
  • Complete software set up onboard customers successfully.
  • Provide training to the customer and then hand over the customer to the customer support team for ongoing email and phone support.
  • Maintain a relationship with the customer on a regular basis. Brief them of new features.
  • Crosssell and Upsell to the customer over time.
  • Responsible for contract renewals.
  • Own overall relationship with assigned clients
  • Ensure retention and satisfaction of all assigned clients
  • Aid clients in achieving their goals

Qualifications and Skills At least 2 years of experience in a customer success/ account management role.
  • Must have worked in a SaaS company in any role/ discipline.
  • Must have software setup training and customer onboarding experience.
  • Upsell customers to switch to higher software plans.
  • Excellent computer skills including Microsoft Office suite Gsuite by Google CRM like Hubspot/ SalesForce. You will also be using Excel Word Powerpoint Google Drive and email.
  • Prior project management experience. Ability to use modern project management tools.
  • Experience with at least one of the following: Asana Monday Basecamp Airtable
  • Must have experience using customer support tools like Zendesk Freshdesk etc.
  • Selfstarter Disciplined and Organized to prepare maintain and update your own project plan tasks and reporting.
  • Analytical
  • Demonstrated ability to increase customer satisfaction
  • Preferred prior experience in sales or a track record of achieving KRAs
  • Associate degree or equivalent

excel,project management,upselling,gsuite by google,customer service,skills,customer support tools,basecamp,modern project management tools,google drive,organized,microsoft office suite,software setup,customer satisfaction,word,saas,freshdesk,saas industry experience,onboarding,customer relationship management,project,increase customer satisfaction,email management,zendesk,cross-selling,associate degree,onboarding new customers,asana,self-starter,sales experience,management,monday,customer success,analytical,crm like hubspot/salesforce,increasing customer satisfaction,e-mail,airtable,customer onboarding strategies,software,customer,training,disciplined,sales,account management,customer onboarding,powerpoint,crm like hubspot/ salesforce,software onboarding

  • Software Onboarding Specialist SaaS PropertyManagement

    2 days ago

    Sany, India Feufo Inc Full time

    Job Title:Software Onboarding Specialist Must have SaaS basedindustryexpLocation:Remote. Anywhere in theU.S.A.Travel: 1020%( Approx. 2 weeks of travel everyquarter)Experience:2YearsResponsibilitiesand Duties:Take overcustomer relationship as soon as the sales are closed/ contract issigned.Coordinate setup requirementsinternally and with the...

  • Software Onboarding Specialist Must have SaaS based industry exp

    2 days ago

    Sany, India Feufo Inc Full time

    Job Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience: 2 YearsResponsibilities and Duties:Take over customer relationship as soon as the sales are closed/ contract is signed.Coordinate setup requirements internally and with the...

  • Software Onboarding Specialist Must have SaaS based industryexp

    7 days ago

    Sany, India Feufo Inc Full time

    Job Title:Software Onboarding Specialist Must have SaaS basedindustryexpLocation:Remote. Anywhere in theU.S.A.Travel: 1020%( Approx. 2 weeks of travel everyquarter)Experience:2YearsResponsibilitiesand Duties:Take overcustomer relationship as soon as the sales are closed/ contract issigned.Coordinate setup requirementsinternally and with the...

  • Client Onboarding Speacilist Hospitality SaaS

    3 days ago

    Sany, India Feufo Inc Full time

    Job Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience: 2 YearsResponsibilities and Duties:Take over customer relationship as soon as the sales are closed/ contract is signed.Coordinate setup requirements internally and with the...

  • Client Onboarding Speacilist Hospitality SaaS

    3 days ago

    Sany, India Feufo Inc Full time

    Job Title:Software Onboarding Specialist Must have SaaS basedindustryexpLocation:Remote. Anywhere in theU.S.A.Travel: 1020%( Approx. 2 weeks of travel everyquarter)Experience:2YearsResponsibilitiesand Duties:Take overcustomer relationship as soon as the sales are closed/ contract issigned.Coordinate setup requirementsinternally and with the...

  • Enterprise Account Executive

    1 month ago

    Sany, India Leena Ai Full time

    Overview:We are lookingfor a resultsdriven sales manager to actively seek new businessopportunities engage and build relationships with potentialcustomers. You will provide complete and appropriate solutions forevery potential customer to boost topline revenue growth customeracquisition levels and profitability.Responsibilities: Researchingidentifying...

  • Sales - Account Manager

    2 weeks ago

    Sany, India ConsultBae India Private limited Full time

    Job Description : Sales AccountManagerAboutthe RoleArteria is seeking anagile and inventive Cloud Sales Specialist withminimumof 7 Years of experience who thriveson crafting ingenious solutions tocomplexbusiness challenges. You will beinstrumental in shaping the future of ourclientsby delivering cloudbased solutionswith precision and creativity.A...

  • Channel Partner Manager

    2 months ago

    Sany, India ElectroNeek Full time

    We areElectroNeekElectroNeekbased in Austin Texas is at the forefront of Intelligent Automationwith our platform that includes RPA (Robotic Process Automation)IDP (Document Processing) and GenAI capabilities. We arerevolutionizing how businesses approach automation worldwide. Ourcore focus is on delivering comprehensive businessorientedsolutions with a...

  • US Corporate Accounting Taxation Specialist

    4 weeks ago

    Sany, India S3 Vision software Full time

    Job Title: US CorporateAccounting & Taxation Specialist (Good to have PayrollExperience)JobDescription:Weare seeking a skilled and detailoriented US Corporate Accountingand Taxation Specialist to join our team. The ideal candidate willpossess extensive knowledge of corporate accounting principles andUS tax regulations. While payroll experience is beneficial...

  • Technical Customer Support

    3 days ago

    Sany, India Feufo Inc Full time

    Job Title: Customer Support $30k USD per year MUST HAVE SaaS/ home automation/ smart home expLocation: United States remote Canada(Remote)Work Experience (years) : 1 YearsAnnual Compensation : 30k USD per year MUST HAVE home automation/ smart home expNote: This job require 1020% onsite smart lock installation support (Travelling charges will be...

  • Startup Partnership

    2 months ago

    Sany, India Zinance Full time

    AboutUs:Zinance is a financesoftware and copilot for businesses. We re building the worlds mostadvanced copilot for business finance operations for entrepreneursand finance professionals. At the start we re supporting Seed andSeries A founders with access to realtime financial insights viaDashboard and a team of finance experts to manage their everyfinance...

  • LD Specialist

    3 months ago

    Sany, India Isprava Vesta Pvt Ltd Full time

    AboutUsIsprava is the largest andfastest growing luxury holiday home developer inIndia.Isprava specializes in the designconstruction and refurbishment of sophisticated luxury home fordiscerning individuals. We are passionate about luxury and takepride in creating stunning inspirational holidayhomes.A typical Isprava home is designed byleading international...

  • AWS Kubernetes SaaS environment

    2 months ago

    Sany, India Alp Consulting Limited Full time

    Experience working in a SaaS environmentand/or with microservices architectures Expertise with a core language and framework (Java C#Python) Experience with AWS cloudinfrastructure and AWS the Well Architected Framework Experience with AWS and infrastructure as code usingtools such as Pulumi Terraform or CloudFormation Experience managing services in a...

  • Customer Success Learning Program

    3 months ago

    Sany, India Churn Control Full time

    Customer Success LearningProgramBECOME AHIGH PERFORMING CUSTOMER SUCCESS MANAGER FOR A B2B SAASPRODUCTThis is anopportunity to upskill self and be part of global customer successcommunity members to accelerate yourcareer.The customersuccess learning program serves you all with live workshops andprerecorded content responsible for managing the postsales...

  • SaaS Content Marketer

    4 weeks ago

    Sany, India Find Next Hire Full time

    We are hiring for our clientInfiniticube Services Pvt.Ltd..JobdescriptionWe areseeking a dynamic and experienced SaaS Content Marketer to join ourgrowing marketing team. The ideal candidate will be a strategicthinker with a proven track record in crafting compelling contentthat drives engagement generates leads and nurtures customerrelationships. You will...

  • SaaS Content Marketer

    4 weeks ago

    Sany, India Infiniticube Services Pvt. Ltd. Full time

    JobdescriptionWe areseeking a dynamic and experienced SaaS Content Marketer to join ourgrowing marketing team. The ideal candidate will be a strategicthinker with a proven track record in crafting compelling contentthat drives engagement generates leads and nurtures customerrelationships. You will play a crucial role in our content strategyworking closely...

  • SaaS Content Marketer

    1 month ago

    Sany, India Wavehire Full time

    We are hiring for our clientInfiniticube Services Pvt.Ltd..JobdescriptionWe areseeking a dynamic and experienced SaaS Content Marketer to join ourgrowing marketing team. The ideal candidate will be a strategicthinker with a proven track record in crafting compelling contentthat drives engagement generates leads and nurtures customerrelationships. You will...

  • VP - Commercial Leasing Real Estate

    2 months ago

    Sany, India Timely Find Full time

    Zifcare is looking to fill theposition for Vice President ofLeasing.AboutZifcare: Our client is a reputable real estate assetmanagement firm based in NCR with a portfolio managing over $900Mworth ofassets.Responsibilities:Deviseand implement effective leasing strategies to optimize occupancyrates and rental income for the companys propertyportfolioIdentify...

  • Data Entry Specialist

    3 months ago

    Sany, India Randstad India Full time

    Job Overview The Data Entry Specialist will play a crucial role inaccurately inputting financial data into our accounting software(Tally) to support financial reporting management informationsystems (MIS) and other business operations. Reporting to the CAthe Data Entry Specialist will be responsible for maintaining dataintegrity and ensuring the accuracy...

  • Sales Manager

    3 months ago

    Sany, India HTD Resources Full time

    Overall experience1015 Yrsrange Excellent communication andinterpersonal skills Solution mindset and a good understanding oftechnology Understanding of technology Identification andprospecting Strong Network in the territory with CxO level personaExperience in Handling enterprisegrade customer and largesize dealsHave done Enterprise grade software sales in...