Chat Sales Associate
3 weeks ago
Job Title: Chat Sales Associate
Location: Ahmedabad, India
Company: Technomine
About Us: Technomine is a leading provider of innovative solutions with a strong presence in the UK and US markets. We specialize in delivering exceptional travel experiences to our clients by offering tailored travel solutions. We are seeking a dynamic and results-driven Chat Sales Associates to join our team and contribute to our expanding travel operations and get lucrative incentives in return.
Responsibilities
- Engage with customers via online chat to drive sales and provide product information.
- Identify customer needs and recommend suitable products or services.
- Handle multiple chat interactions simultaneously while maintaining quality and accuracy.
- Achieve individual and team sales targets.
- Follow up with customers to ensure satisfaction and encourage repeat business.
- Provide feedback to the sales team and management on customer interactions and potential improvements.
- Manage and update customer information in the CRM system.
Qualifications:
- Proven experience in travel sales, preferably with a focus on the UK and US markets.
- Strong knowledge of travel products, services, and destinations.
- Excellent communication and negotiation skills.
- Ability to work independently and as part of a team.
- Proficiency in using CRM software and other sales tools.
- High level of customer service and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Flexibility to work in shifts to cater to different time zones (UK & US).
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and innovative work environment.
If you’re ready to make an impact and grow your career with Technomine, we’d love to see your application
Benefits:
- Food provided
- Leave encashment
- Provident Fund
Schedule:
- USA Shift ( Fixed Shift )
- Night Shift ( Fixed Shift )
- UK Shift ( Fixed Shift )
Supplemental Pay:
- Commission pay
- Performance bonus
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Total Work: 1 year (Required)
- Sales: 1 year (Required)
Language:
- English (Required)
Work Location: In person
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