Chat Sales Associate

3 weeks ago


Kolkata, India Technomine Full time

Job Title: Chat Sales Associate


Location: Ahmedabad, India


Company: Technomine


About Us: Technomine is a leading provider of innovative solutions with a strong presence in the UK and US markets. We specialize in delivering exceptional travel experiences to our clients by offering tailored travel solutions. We are seeking a dynamic and results-driven Chat Sales Associates to join our team and contribute to our expanding travel operations and get lucrative incentives in return.


Responsibilities


  • Engage with customers via online chat to drive sales and provide product information.
  • Identify customer needs and recommend suitable products or services.
  • Handle multiple chat interactions simultaneously while maintaining quality and accuracy.
  • Achieve individual and team sales targets.
  • Follow up with customers to ensure satisfaction and encourage repeat business.
  • Provide feedback to the sales team and management on customer interactions and potential improvements.
  • Manage and update customer information in the CRM system.



Qualifications:


  • Proven experience in travel sales, preferably with a focus on the UK and US markets.
  • Strong knowledge of travel products, services, and destinations.
  • Excellent communication and negotiation skills.
  • Ability to work independently and as part of a team.
  • Proficiency in using CRM software and other sales tools.
  • High level of customer service and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Flexibility to work in shifts to cater to different time zones (UK & US).



What We Offer:


  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and innovative work environment.


If you’re ready to make an impact and grow your career with Technomine, we’d love to see your application


Benefits:


  • Food provided
  • Leave encashment
  • Provident Fund


Schedule:


  • USA Shift ( Fixed Shift )
  • Night Shift ( Fixed Shift )
  • UK Shift ( Fixed Shift )


Supplemental Pay:


  • Commission pay
  • Performance bonus


Education:


  • Higher Secondary(12th Pass) (Preferred)


Experience:


  • Total Work: 1 year (Required)
  • Sales: 1 year (Required)


Language:


  • English (Required)


Work Location: In person



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