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Flipkart - Chat Process
6 days ago
JD- FK Chat Associate level hiring
This is a Chat Blended Process - 100% Work from Office job.
Designation
- Customer Support Associate (CSA).
Share your resume on:
Or
7205153122
Interview location:
- Rajarhat, DLF 2, Tower B, 3rd Floor, New Town, Kol - 156
Job Profile
- Customer support advisor will be responsible for customer service and handling online product delivery related enquires from the customer end. Provide and share information with customer by leveraging available tools and information. Via chat support/ message
Mandatory Criteria
- Min Graduate with 6 months + service industry experience
Excellent verbal & Written communication skill in English & Hindi without major MTI
Should not have applied for any Flipkart interview in last 3 months.
Customer orientation
Ready to work in 24/7 Shifts
No planned leave for upcoming 3 months after joining
9 hour of the day, 8 hrs. work and 1-hour break
Should have a typing speed of 30WPM with 90% accuracy (5 Min)
Interview Structure
- HR round - General check. - Video Call
Should have a typing speed of 30WPM with 90% accuracy (5 Min)
Client round - General Check - Video Call (AQ assessment)
Grammar Test
Client Round (Mock Chat)
- Video Call
Payouts
- Salary for Grad with 6 months + service industry experience - 174447 LPA, 12.7 K/Month.
30 Days of Training, during Training company will pay Rs. -300/day as a stipend amount and will be credited within 15 days’ post successfully completion of Training & Emp Id creation
100% fixed salary
Documents Required
- Education Mark sheets
Aadhar Card (Complete DOB)
Pan Card
Best Regards,
Reena
**Salary**: ₹13,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Kolkata, West Bengal (required)
Ability to Relocate:
- Kolkata, West Bengal: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91
7205153122
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