Flipkart - Chat Process

7 months ago


Kolkata West Bengal, India MoSahaya Full time

JD- FK Chat Associate level hiring

This is a Chat Blended Process - 100% Work from Office job.

Designation
- Customer Support Associate (CSA).

Share your resume on:
Or

7205153122

Interview location:

- Rajarhat, DLF 2, Tower B, 3rd Floor, New Town, Kol - 156

Job Profile
- Customer support advisor will be responsible for customer service and handling online product delivery related enquires from the customer end. Provide and share information with customer by leveraging available tools and information. Via chat support/ message

Mandatory Criteria
- Min Graduate with 6 months + service industry experience

Excellent verbal & Written communication skill in English & Hindi without major MTI

Should not have applied for any Flipkart interview in last 3 months.

Customer orientation

Ready to work in 24/7 Shifts

No planned leave for upcoming 3 months after joining

9 hour of the day, 8 hrs. work and 1-hour break

Should have a typing speed of 30WPM with 90% accuracy (5 Min)

Interview Structure
- HR round - General check. - Video Call

Should have a typing speed of 30WPM with 90% accuracy (5 Min)

Client round - General Check - Video Call (AQ assessment)

Grammar Test

Client Round (Mock Chat)
- Video Call

Payouts
- Salary for Grad with 6 months + service industry experience - 174447 LPA, 12.7 K/Month.

30 Days of Training, during Training company will pay Rs. -300/day as a stipend amount and will be credited within 15 days’ post successfully completion of Training & Emp Id creation

100% fixed salary

Documents Required
- Education Mark sheets

Aadhar Card (Complete DOB)

Pan Card

Best Regards,

Reena

**Salary**: ₹13,000.00 - ₹16,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Kolkata, West Bengal (required)

Ability to Relocate:

- Kolkata, West Bengal: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
7205153122


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