Associate (Chat/email Support)

7 months ago


Kolkata, India Cybergys Technologies Full time

Greetings from Cybergys Technologies (Technokrats)

**Shift**: Night shift (5 days a week)

**Work Location**: Module 18, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city.

**Work Model**: Work from Office

**Responsibilities**
- The primary task of an associate is to handle queries from customers or clients and provide them with a solution.
- Must be very effective in providing customer service mainly via chat process by providing resolution to their complicated queries and issues.

1. Able to understand the **English language **completely and grasp the project work quickly.

2. Able to understand the training provided by the team manager

3. Able to learn quickly with intense devotion.

4. Be a 100% team person and cooperative with teammates.

5. Sincere, dedicated, hardworking & detail Oriented.

6. Able to meet deadlines.

7. Open and compatible with the work culture of the BPO industry.

8. Must be able to do the Night Shift.

**Skills**
- Fluent in verbal and written English.
- Usage knowledge on Microsoft Office (Basic Word, Excel).

**Required Experience and Qualifications**
- Experience: 0-2 years (Hiring Freshers)
- Qualification: minimum 10+
- Preferred: eCommerce background is a plus with knowledge about
Returns, Refunds, RMAs and so on

**Salary**:As per industry standard

**Benefit**: Work 5 days a week, CL

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Night shift
- US shift

Application Question(s):

- Will you be comfortable with Night Shift ?


  • Chat Support Executive

    2 months ago


    New Town, Kolkata, West Bengal, India Tastes2Plate Full time

    Job Description (JD) for a Customer Service Associate (Chat Process): Job Title: Customer Service Associate (Chat Process) Location: Newtown, About Us: Charabuni Serices Pvt Ltd is seeking a highly skilled and customer-focused Customer Service Associate to join our chat support team. Job Summary: As a Customer Service Associate, you will be responsible...


  • New Town, Kolkata, West Bengal, India Tastes2Plate Full time

    Job Description (JD) for a Customer Service Associate (Chat Process): Job Title: Customer Service Associate (Chat Process) Location: Newtown, About Us: Charabuni Serices Pvt Ltd is seeking a highly skilled and customer-focused Customer Service Associate to join our chat support team. Job Summary: As a Customer Service Associate, you will be responsible...

  • Chat Support

    4 days ago


    Kolkata, India YoForex Full time

    Company DescriptionYOFOREX is a dynamic trading company based in Kolkata, specializing in the forex market. We offer innovative tools and strategies to empower traders of all levels, guiding them through the complexities of global currency trading with confidence. Our focus on excellence and customer success drives us to provide reliable, high-performance...

  • Chat Support

    5 days ago


    Kolkata, India YoForex Full time

    Company Description YOFOREX is a dynamic trading company based in Kolkata, specializing in the forex market. We offer innovative tools and strategies to empower traders of all levels, guiding them through the complexities of global currency trading with confidence. Our focus on excellence and customer success drives us to provide reliable, high-performance...

  • Chat Support

    5 days ago


    Kolkata, India YoForex Full time

    Company DescriptionYOFOREX is a dynamic trading company based in Kolkata, specializing in the forex market. We offer innovative tools and strategies to empower traders of all levels, guiding them through the complexities of global currency trading with confidence. Our focus on excellence and customer success drives us to provide reliable, high-performance...

  • Chat Support

    5 days ago


    Kolkata, India YoForex Full time

    Company DescriptionYOFOREX is a dynamic trading company based in Kolkata, specializing in the forex market. We offer innovative tools and strategies to empower traders of all levels, guiding them through the complexities of global currency trading with confidence. Our focus on excellence and customer success drives us to provide reliable, high-performance...


  • Kolkata, West Bengal, India WIT BLOOM TRAINING & PLACEMENT Full time

    Hi All... We are hiring!!! Location -Kolkata work from office Profile - Customer support associate Process -Voice / chat Salary - 10k to 20k per month Qualification - any graduate Rotational shift **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational...


  • kolkata, India YoForex Full time

    Company Description YOFOREX is a dynamic trading company based in Kolkata, specializing in the forex market. We offer innovative tools and strategies to empower traders of all levels, guiding them through the complexities of global currency trading with confidence. Our focus on excellence and customer success drives us to provide reliable, high-performance...


  • kolkata, India YoForex Full time

    Company DescriptionYOFOREX is a dynamic trading company based in Kolkata, specializing in the forex market. We offer innovative tools and strategies to empower traders of all levels, guiding them through the complexities of global currency trading with confidence. Our focus on excellence and customer success drives us to provide reliable, high-performance...


  • Kolkata, India Infiflex Technologies Pvt. Ltd. Full time

    About Us:Infiflex Technologies is a dynamic and innovative company committed to providing exceptional support and solutions to our clients. We are looking for a motivated Technical Support Associate to join our team and assist our clients in maximizing their use of Microsoft 365.Job Summary:As a Technical Support Associate, you will be the first point of...


  • Kolkata, India YoForex Full time

    Company Description YOFOREX is a dynamic and innovative trading company specializing in the forex market. We provide cutting-edge tools and strategies to empower traders at all levels, helping them navigate the complexities of global currency trading with confidence. Our commitment to excellence and customer success drives us to deliver reliable,...


  • kolkata, India Infiflex Technologies Pvt. Ltd. Full time

    About Us: Infiflex Technologies is a dynamic and innovative company committed to providing exceptional support and solutions to our clients. We are looking for a motivated Technical Support Associate to join our team and assist our clients in maximizing their use of Microsoft 365. Job Summary: As a Technical Support Associate, you will be the first point...


  • kolkata, India Infiflex Technologies Pvt. Ltd. Full time

    About Us: Infiflex Technologies is a dynamic and innovative company committed to providing exceptional support and solutions to our clients. We are looking for a motivated Technical Support Associate to join our team and assist our clients in maximizing their use of Microsoft 365. Job Summary: As a Technical Support Associate, you will be the first point...


  • Kolkata, India Infiflex Technologies Pvt. Ltd. Full time

    About Us:Infiflex Technologies is a dynamic and innovative company committed to providing exceptional support and solutions to our clients. We are looking for a motivated Technical Support Associate to join our team and assist our clients in maximizing their use of Microsoft 365.Job Summary:As a Technical Support Associate, you will be the first point of...


  • Kolkata, India EngageMyTalent HR Solutions LLP. Full time

    Excellent Communication Skills in Hindi and English - Good in typing with 90 percent Accuracy - Willing to work in 8 AM - 8 PM Window - Flair for Customer Service - Must be a Graduate and a minimum experience of 1 year in chat support - Excellent Communication Skills in English and Hindi - Willing to work in rotational Shifts


  • kolkata, India YoForex Full time

    Company Description YOFOREX is a dynamic and innovative trading company specializing in the forex market. We provide cutting-edge tools and strategies to empower traders at all levels, helping them navigate the complexities of global currency trading with confidence. Our commitment to excellence and customer success drives us to deliver reliable,...

  • Chat Support Executive

    7 months ago


    Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Education: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...


  • Kolkata, India RECRUITMENT MANTRA Full time

    **HIRING FOR KOCHAR INFOTECH LTD**: Designation : Customer Support Executive (Chat Process) Job Location : Kolkata Role : Customer Support, Chat Process CTC : ₹120,000 P.A. - ₹144,000 P.A.


  • Kolkata, India Outpace Consulting Services Full time

    Hiring for Leading ITES Company Opportunity to work for **In Kolkata For Customer Support Process : chat process** **Key Points**: **Job Description & Specifications**: 2 : UG **Can Not Apply** 7 : The Process Is **International Chat process** 9**: Salary Range **:5.0lpa-5.50lpa** 10 : 5 Days Working 11**: Cabs Available** **Note**: Though We Try and...


  • Kolkata, India Outpace Consulting Services Full time

    Hiring for Leading ITES Company Opportunity to work for **In Kolkata For Customer Support Process : chat process** **Key Points**: **Job Description & Specifications**: 2 : UG **Can Not Apply** 7 : The Process Is **International Chat process** 9**: Salary Range **:5.0lpa-5.50lpa** 10 : 5 Days Working 11**: Cabs Available** **Note**: Though We Try and...