Key Account Manager

4 weeks ago

Bengaluru, India Intugine - Logistics through Innovation Full time

About Intugine Technologies : The physical goods we consume everyday(think dairy, snacks, furniture, clothing, electronics, automobiles etc.) are sourced, manufactured, stored, and moved across a highly intricate supply chain before they can reach us. The brands that operate these supply chains find it difficult to adhere to promised delivery times, meet customer expectations or control operations costs.


Intugine Technologies, one of the world’s leading multimodal supply chain visibility providers, helps brands across the globe optimize operations, reduce logistics costs and delight customers.


Our best-in-class visibility platform helps businesses gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Over 75 large enterprises like Philips, Flipkart, Xiaomi, Diageo, Kuehne Nagel, Ultratech Cement, Myntra, Swiggy, Instamart and Mahindra Logistics rely on Intugine to ensure efficiency in their everyday operations.


Position : 

We are seeking a versatile professional with a blend of client management and customer success skills. You will be responsible for managing key client accounts, fostering long-term relationships, ensuring customer satisfaction, and driving the successful implementation of our solutions.


Responsibilities :

● Serve as the primary point of contact for key clients, building and maintaining long-term relationships.

● Oversee both strategic account management and customer success initiatives to ensure seamless integration.

● Monitor client projects through regular meetings, provide updates to senior management, and ensure timely deliveries.

● Prepare and negotiate proposals, including pricing models tailored to client needs, and manage account goals.

● Train clients on existing products and services while ensuring smooth implementation and usage.

● Collaborate with internal teams, including product and engineering, to provide feedback and suggest product improvements.

● Handle client queries and complaints, providing innovative solutions to meet their needs in a timely manner.

● Develop processes for continuous improvement in client service and project execution.

● Identify and mitigate at-risk accounts to reduce churn and improve overall customer satisfaction.

● Coach and manage a team of customer success executives and operations executives, ensuring alignment with client needs.

● Set up and monitor KPIs to measure success and ensure 100% client requirement conformance.

● Travel to client locations when necessary to understand their needs, provide training, and build stronger relationships.


Requirements:

● Must Have : 2-4 years of experience in client-facing roles such as account management, customer success, or business operations.

● Experience in B2B SaaS operations preferred, with at least 1 year of management experience.

● Bachelor's/Master's degree from a Tier-1 Institute; MBA preferred.

● Excellent communication and presentation skills for engaging with senior executives and clients.

● A deep understanding of technology-based products and the ability to explain them simply to clients.

● Strong analytical and problem-solving skills, with the ability to juggle multiple tasks and projects.

● Experience in implementing systems and processes for continuous client service improvement.

● Knowledge of supply chain management (SCM) is a plus.

● Ability to work autonomously, take initiative, and be highly organized.

● Creative thinking and a proactive approach to introducing new concepts and innovations.


Our team comprises ambitious, reliable and witty people who love to play around; while getting the job done. We are looking for smart and adventurous people who relish an opportunity to solve intricate problems. If you want to make an impact with your work, then Intugine is the right place for you.


Looking for more reasons to join the Intugine rocketship? We’ll give you 13

● Employee Stock Options -Take a slice of the pie and grow with us

● Comprehensive Health Cover - For you

● Personal Development Budget- Upskill yourself, we’ve got the bill

● Flexible Working Hours - Set your own work hours

● Open door policy - No to cubicles. Yes to the Open door policy.

● Generous Parental Leave - Cause work comes second sometimes

● Documented Equal Pay Policy - Since we’re in 2024

● Education Assistance - Let us help you soar to new heights

● Work Autonomy - Enjoy complete ownership over your work

● Employee Life Skill Training Program - Regular sessions on tax saving, investments, mental well-being, health and Fitness etc.

● Company Outings - Unwind with teammates. Work can wait.

● Paid time off - Because your well-being is our priority


Salary : 10 -12 LPA








  • Key Account Manager

    1 month ago

    Bengaluru, India Vizmo Full time

    Key Account ManagerLocation: Bengaluru Department: Sales & Account Management Reports To: Head of SalesJob Summary: The Key Account Manager will be responsible for managing relationships with assigned key accounts, renewals, driving upsell, cross-sell opportunities, and expanding the business within assigned accounts/portfolio. The ideal candidate will play...

  • Key Account Manager

    1 month ago

    Bengaluru, India Vizmo Full time

    Job DescriptionKey Account ManagerLocation: Bengaluru Department: Sales & Account Management Reports To: Head of SalesJob Summary: The Key Account Manager will be responsible for managing relationships with assigned key accounts, renewals, driving upsell, cross-sell opportunities, and expanding the business within assigned accounts/portfolio. The ideal...

  • Key Account Manager

    3 weeks ago

    Bengaluru, India Prasa Full time

    Role Description: -This is a full-time on-site role for a Key Account Manager located in Bangalore.The Key Account Manager will be responsible for managing key accounts and developing relationships with clientsto ensure their satisfaction.Other responsibilities include developing and implementing business plans, providing excellent customer service, and...

  • Key Account Manager

    3 weeks ago

    Bengaluru, India Prasa Full time

    Role Description: - This is a full-time on-site role for a Key Account Manager located in Bangalore. The Key Account Manager will be responsible for managing key accounts and developing relationships with clientsto ensure their satisfaction. Other responsibilities include developing and implementing business plans, providing excellent customer service, and...

  • key account manager

    1 month ago

    Bengaluru, India Zolo Full time

    Company OverviewZolo is a leading coliving space provider, offering safe and premium accommodations to students, professionals, and organizations. With a strong presence in 10+ cities and a growing employee count, we aim to redefine the concept of shared living.Job OverviewWe are seeking a highly motivated and experienced Key Account Manager to join our team...

  • Key account manager

    4 weeks ago

    Bengaluru, India Softcell Technologies Global Pvt. Ltd. Full time

    Job Title: Key Account Manager (KAM)Location: BengaluruCompany: Softcell Technologies Global Pvt. Ltd.About Softcell:Softcell Technologies Global Pvt. Ltd. is a premier System Integrator in India, delivering innovative IT solutions to enterprise customers. With over 35 years of experience, Softcell empowers businesses across industries such as BFSI,...

  • Key Account Manager

    4 weeks ago

    Bengaluru, India Softcell Technologies Global Pvt. Ltd. Full time

    Job Title: Key Account Manager (KAM)Location: BengaluruCompany: Softcell Technologies Global Pvt. Ltd.About Softcell:Softcell Technologies Global Pvt. Ltd. is a premier System Integrator in India, delivering innovative IT solutions to enterprise customers. With over 35 years of experience, Softcell empowers businesses across industries such as BFSI,...

  • Key Account Manager

    4 weeks ago

    Bengaluru, India Softcell Technologies Global Pvt. Ltd. Full time

    Job Title:Key Account Manager (KAM)Location:BengaluruCompany:Softcell Technologies Global Pvt. Ltd.About Softcell:Softcell Technologies Global Pvt. Ltd. is a premier System Integrator in India, delivering innovative IT solutions to enterprise customers. With over 35 years of experience, Softcell empowers businesses across industries such as BFSI,...

  • Key Account Manager

    4 weeks ago

    Bengaluru, India Clippet Full time

    Position: Key Account Manager (Sales)Location: Bengaluru (Lottegolahalli)Company: Clippet Technologies Pvt LtdSalary: 5 - 6lpaExperience: 3+ years in SalesCompany DescriptionClippet.ai bridges the gap between self-serve design models and the gig economy, offering standardized time, cost, and quality. With fast delivery starting at 60 minutes, our platform...

  • Key Account Manager

    4 weeks ago

    Bengaluru, India Softcell Technologies Global Pvt. Ltd. Full time

    Job Title: Key Account Manager (KAM)Location: BengaluruCompany: Softcell Technologies Global Pvt. Ltd.About Softcell:Softcell Technologies Global Pvt. Ltd. is a premier System Integrator in India, delivering innovative IT solutions to enterprise customers. With over 35 years of experience, Softcell empowers businesses across industries such as BFSI,...

  • Key Account Manager

    4 weeks ago

    Bengaluru, India Softcell Technologies Global Pvt. Ltd. Full time

    Job Title: Key Account Manager (KAM)Location: BengaluruCompany: Softcell Technologies Global Pvt. Ltd.About Softcell:Softcell Technologies Global Pvt. Ltd. is a premier System Integrator in India, delivering innovative IT solutions to enterprise customers. With over 35 years of experience, Softcell empowers businesses across industries such as BFSI,...

  • Key Account Manager

    3 weeks ago

    Bengaluru, India Quess Corp Limited Full time

    Key Account Manager - IT Staffing (Bangalore & Hyderabad & Pune)The Role:We are searching for a driven and experienced Key Account Manager to join our growing team in Bangalore, Mumbai, Pune, or Hyderabad. You will play a pivotal role in developing and managing relationships with our key clients, driving revenue growth, and exceeding...

  • Key Account Manager

    4 weeks ago

    Bengaluru, India Clippet Full time

    Position: Key Account Manager (Sales)Location: Bengaluru (Lottegolahalli)Company: Clippet Technologies Pvt LtdSalary: 5 - 6lpaExperience: 3+ years in SalesCompany DescriptionClippet.ai bridges the gap between self-serve design models and the gig economy, offering standardized time, cost, and quality. With fast delivery starting at 60 minutes, our platform...

  • Key Account Manager

    4 weeks ago

    Bengaluru, India Clippet Full time

    Position: Key Account Manager (Sales)Location: Bengaluru (Lottegolahalli)Company: Clippet Technologies Pvt LtdSalary: 5 - 6lpaExperience: 3+ years in SalesCompany DescriptionClippet.ai bridges the gap between self-serve design models and the gig economy, offering standardized time, cost, and quality. With fast delivery starting at 60 minutes, our platform...

  • Key Account Manager

    1 week ago

    Bengaluru, India Microhire Full time

    Job overview and responsibility:- The KAM is responsible for building and maintaining strong relationships with key clients in Beauty Specialty Channel, proactively capturing their business needs, and ensuring their satisfaction with products or services.- Developing and executing strategic account plans (Omni-Channel) to drive growth and maximize revenue...

  • Key Account Manager

    1 month ago

    Bengaluru, Karnataka, India DealBerg Full time

    About DealBergWe are a leading provider of customized procurement solutions, leveraging cutting-edge technology and strategic partnerships to deliver unparalleled value to our clients. Our commitment to excellence has earned us a reputation as a trusted partner for businesses across various industries.Role OverviewWe are seeking a highly motivated and...

  • Key account manager

    2 weeks ago

    Bengaluru, India Tripgain Travel And Expense Management Solutions Full time

    Job Summary:The Key Account Manager is responsible for building and maintaining strong relationships with the company's most valuable clients. The role involves understanding client needs, developing strategic solutions, and ensuring the delivery of exceptional service to maximize client satisfaction and revenue growth.Key Responsibilities:1. Client...

  • Key account manager

    3 weeks ago

    Bengaluru, India Quess Corp Limited Full time

    Key Account Manager - IT Staffing (Bangalore & Hyderabad & Pune)The Role:We are searching for a driven and experienced Key Account Manager to join our growing team in Bangalore, Mumbai, Pune, or Hyderabad. You will play a pivotal role in developing and managing relationships with our key clients, driving revenue growth, and exceeding...

  • Key Account Manager

    4 days ago

    Bengaluru, India Recro Full time

    Experience: 4-6 yrsLocation: Bangalore Role: Key Accounts ManagerAbout RecroRecro is a developer-focused ecosystem that enables seamless matching of individual expertise with the right opportunities. We empower talented developers and fast-growing organizations to better find each other based on technical competencies and aspirations.Key...

  • Key Account Manager

    2 weeks ago

    Bengaluru, India Dogsee Chew Full time

    Job Title:Key Account Manager (KAM), International BusinessFunction:Account Management, Sales & Business Growth - Pet FoodLocation:Bengaluru, India (On-Site)About Dogsee:At Dogsee, we are passionately crafting a global revolution in the pet industry. Our mission is to elevate canine wellness through a commitment to quality, ethics, and innovation. With a...