Cloud Service Delivery Manager
12 hours ago
Job Title: Cloud Service Delivery Manager
Location: Delhi NCR/ Mohali
Department: IT/Cloud Services
Position Overview:
We are seeking a highly skilled and motivated Cloud Delivery Services Manager to oversee the
delivery and management of cloud solutions for our clients. The successful candidate will have
a strong technical background, excellent project management skills, and the ability to lead a
team in a fast-paced environment. This role is critical in ensuring our cloud services are
delivered efficiently, effectively, and in alignment with client needs and organizational goals.
Key Responsibilities:
Oversee the end-to-end delivery of cloud services, ensuring they meet quality
standards, timelines, and budget constraints.
Act as the primary point of contact for clients regarding cloud service delivery,
addressing any concerns and ensuring high levels of client satisfaction.
Plan, execute, and finalize cloud delivery projects according to strict deadlines and
within budget. This includes acquiring resources and coordinating the efforts of team
members and third-party contractors or consultants.
Manage a team of cloud engineers and specialists, providing guidance, support, and
performance management.
Identify opportunities for improving cloud service delivery processes and implement
best practices to enhance efficiency and effectiveness.
Provide technical guidance and support in the design, implementation, and
maintenance of cloud solutions.
Identify and manage risks associated with cloud service delivery, implementing
mitigation strategies as necessary.
Develop and deliver regular reports on the status of cloud delivery projects, including
performance metrics, to senior management.
Visit the client location, get an update on cloud services, and resolve any challenges
immediately to ensure smooth functioning.
Excellent verbal and written communication skills, with the ability to effectively
communicate complex technical concepts to non-technical stakeholders.
Ǫualifications:
Bachelor’s degree in computer science, Information Technology, or a related field. A master’s
degree is a plus.
Experience: Minimum of 2 years of experience in cloud service delivery or a related field.
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