Cloud Service Delivery Manager

4 hours ago

Delhi, India ThoughtSol Infotech Pvt. Ltd Full time
Job Title: Cloud Service Delivery Manager Location: Delhi NCR/ Mohali
Department: IT/Cloud Services
Position Overview :
We are seeking a highly skilled and motivated Cloud Delivery Services Manager to oversee the
delivery and management of cloud solutions for our clients. The successful candidate will have
a strong technical background, excellent project management skills, and the ability to lead a
team in a fast-paced environment. This role is critical in ensuring our cloud services are
delivered efficiently, effectively, and in alignment with client needs and organizational goals.
Key Responsibilities:
 Oversee the end-to-end delivery of cloud services, ensuring they meet quality
standards, timelines, and budget constraints.
 Act as the primary point of contact for clients regarding cloud service delivery,
addressing any concerns and ensuring high levels of client satisfaction.
 Plan, execute, and finalize cloud delivery projects according to strict deadlines and
within budget. This includes acquiring resources and coordinating the efforts of team
members and third-party contractors or consultants.
 Manage a team of cloud engineers and specialists, providing guidance, support, and
performance management.
 Identify opportunities for improving cloud service delivery processes and implement
best practices to enhance efficiency and effectiveness.
 Provide technical guidance and support in the design, implementation, and
maintenance of cloud solutions.
 Identify and manage risks associated with cloud service delivery, implementing
mitigation strategies as necessary.
 Develop and deliver regular reports on the status of cloud delivery projects, including
performance metrics, to senior management.
 Visit the client location, get an update on cloud services, and resolve any challenges
immediately to ensure smooth functioning.
 Excellent verbal and written communication skills, with the ability to effectively
communicate complex technical concepts to non-technical stakeholders.
Ǫualifications:
Bachelor’s degree in computer science, Information Technology, or a related field. A master’s
degree is a plus.
Experience: Minimum of 2 years of experience in cloud service delivery or a related field.

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