Senior Service Delivery Manager

2 months ago


Delhi, India LTIMindtree Full time
10 years experience as Service Delivery Manager Support Manager
Good to have Adobe product Knowledge Magento AEM
Good to have Knowledge in E Commerce application Business process
Roles Responsibilities
Managing client relationships Service Delivery Managers are responsible for maintaining positive relationships with clients and ensuring their needs are met They provide regular updates on service delivery and respond to client inquiries and concerns
Coordinating service delivery Service Delivery Managers oversee the delivery of services to clients and coordinate the efforts of different teams to ensure that services are delivered in a timely and efficient manner
Monitoring service performance Service Delivery Managers track and monitor the performance of services identify areas for improvement and implement changes as needed
Ensuring compliance with service level agreements Service Delivery Managers are responsible for ensuring that service level agreements are met and that the services provided meet the required quality standards
Managing budgets Service Delivery Managers are responsible for managing budgets for service delivery ensuring that resources are allocated effectively and that costs are kept within budget
Building and maintaining teams Service Delivery Managers are responsible for building and maintaining high performing teams and for fostering a positive working environment
Continuously improving processes Service Delivery Managers continuously evaluate and improve processes to ensure that services are delivered efficiently and effectively
Ability to Use Business Support Software
Knowledge in ITIL Disciplines
Ability to Manage Conflict
Operational Ability in a Diverse Large scale Environment
Strong Customer Service and Project Management Skills
Better Decision making
Capacity to Train Team Members
Excellent Verbal and Communication Skills

  • Delhi, India HCLTech Full time

    Job Title: Oracle Service Delivery Manager Location: Pan IndiaExperience: 12 - 20 yearsJob Description:We are seeking an experienced and dynamic Oracle Service Delivery Manager to join our team. The ideal candidate will have a strong background in managing Oracle services and a proven track record of delivering high-quality IT solutions. This role...


  • Delhi, India ThoughtSol Infotech Pvt. Ltd Full time

    Job Title: Cloud Service Delivery Manager Location: Delhi NCR/ MohaliDepartment: IT/Cloud ServicesPosition Overview :We are seeking a highly skilled and motivated Cloud Delivery Services Manager to oversee thedelivery and management of cloud solutions for our clients. The successful candidate will havea strong technical background, excellent...


  • Delhi, India ThoughtSol Infotech Pvt. Ltd Full time

    Job Title: Cloud Service Delivery ManagerLocation: Delhi NCR/ MohaliDepartment: IT/Cloud ServicesPosition Overview:We are seeking a highly skilled and motivated Cloud Delivery Services Manager to oversee thedelivery and management of cloud solutions for our clients. The successful candidate will havea strong technical background, excellent project management...

  • Senior IT Specialist

    1 month ago


    Delhi, Delhi, India DSV Full time

    Job Role:Senior IT Specialist to drive 'ServiceNow - Legal Service Delivery' excellence, utilizing ServiceNow and Legal skills to ensure the delivery of regular IT support activities.Responsibilities:Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions within the ServiceNow platform.Design,...


  • delhi, India Xebia Full time

    Xebia is seeking a results-driven and collaborative professional to join our team as a Senior Delivery Manager. Reporting to the Delivery Head, the successful candidate will be responsible for managing and optimizing the delivery of multiple projects. This role requires strong project management skills, client engagement, and the ability to lead...


  • Delhi, India Xebia Full time

    Xebia is seeking a results-driven and collaborative professional to join our team as a Senior Delivery Manager. Reporting to the Delivery Head, the successful candidate will be responsible for managing and optimizing the delivery of multiple projects. This role requires strong project management skills, client engagement, and the ability to lead...


  • delhi, India Xebia Full time

    Xebia is seeking a results-driven and collaborative professional to join our team as a Senior Delivery Manager. Reporting to the Delivery Head, the successful candidate will be responsible for managing and optimizing the delivery of multiple projects. This role requires strong project management skills, client engagement, and the ability to lead...


  • Delhi, India LTIMindtree Full time

    Designation Service Delivery ManagerOver all Experience 13-17 YearsMust Have experience as Service Delivery Manager Support ManagerGood to have Adobe product Knowledge Magento AEMGood to have Knowledge in E Commerce application Business processApplication SupportRoles ResponsibilitiesManaging client relationships Service Delivery Managers are responsible for...


  • Delhi, India UST Full time

    Who we are:Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.UST is a mission-driven group of over 30,000+ practical problem solvers and creative...


  • Delhi, India UST Full time

    Who we are:Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.UST is a mission-driven group of over 30,000+ practical problem solvers and creative...


  • Delhi, Delhi, India IFB Industries Ltd Full time

    About the Role:We are seeking a highly skilled and experienced Service Executive to join our team at IFB Industries Ltd.Key Responsibilities:To oversee service KPIs for appliances, ensuring installations and service calls meet set standards.Achieve and maintain service TAT parameters, driving customer satisfaction scores through effective process...


  • Delhi, India Dairy Day Full time

    About Dairy Day : Dairy Day is one of India’s largest ice cream brands. Over the last 20 years, we have built a formidable presence across South India and are available in over 65,000 stores. We are looking to hire a full-time Head Purchase to deliver production requirements of the company.We are looking to hire a full-time SAP Service Delivery Lead to...


  • Delhi, India Dairy Day Full time

    About Dairy Day : Dairy Day is one of India’s largest ice cream brands. Over the last 20 years, we have built a formidable presence across South India and are available in over 65,000 stores. We are looking to hire a full-time Head Purchase to deliver production requirements of the company.We are looking to hire a full-timeSAP Service Delivery Leadto...


  • delhi, India Eberspächer Group Full time

    Eberspaecher Suetrak Bus Climate Control Systems (I) Pvt Ltd., Delhi Role Description This is a full-time on-site role as National Manager - Service Delivery located in Delhi. As a National Manager - Service Delivery, you will be responsible for overseeing the delivery of services to customers, ensuring customer satisfaction, managing service teams and...


  • Delhi, India Eberspächer Group Full time

    Eberspaecher Suetrak Bus Climate Control Systems (I) Pvt Ltd., DelhiRole DescriptionThis is a full-time on-site role as National Manager - Service Delivery located in Delhi. As a National Manager - Service Delivery, you will be responsible for overseeing the delivery of services to customers, ensuring customer satisfaction, managing service teams and...


  • Delhi, India Eberspächer Group Full time

    Eberspaecher Suetrak Bus Climate Control Systems (I) Pvt Ltd., DelhiRole DescriptionThis is a full-time on-site role as National Manager - Service Delivery located in Delhi. As a National Manager - Service Delivery, you will be responsible for overseeing the delivery of services to customers, ensuring customer satisfaction, managing service teams and...


  • Delhi, India Eberspächer Group Full time

    Eberspaecher Suetrak Bus Climate Control Systems (I) Pvt Ltd., DelhiRole DescriptionThis is a full-time on-site role as National Manager - Service Delivery located in Delhi. As a National Manager - Service Delivery, you will be responsible for overseeing the delivery of services to customers, ensuring customer satisfaction, managing service teams and...


  • delhi, India Eberspächer Group Full time

    Eberspaecher Suetrak Bus Climate Control Systems (I) Pvt Ltd., DelhiRole DescriptionThis is a full-time on-site role as National Manager - Service Delivery located in Delhi. As a National Manager - Service Delivery, you will be responsible for overseeing the delivery of services to customers, ensuring customer satisfaction, managing service teams and...


  • Delhi, India ReSource Pro Full time

    Job Description: Manager, Service Delivery Manager, IndiaJob Title Manager, Service Delivery,India Report to Director, Service Delivery,IndiaDepartment Service Delivery Unit Location Bangalore, IndiaPurpose of the Position:In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company - aunique...

  • Manager IT

    1 month ago


    Delhi, India FSL Full time

    Job DescriptionAbout the RoleIT Service Delivery Management and Governance: Manage workplace service delivery, ensuring high levels of performance and user satisfaction. Implement IT service management policies and procedures. Have strong governance to manage services delivered via partner(s) and ensure compliance to contractual commitments, agreed service...