Cloud Service Delivery Manager

20 hours ago

Delhi, India ThoughtSol Infotech Pvt. Ltd Full time
Job Title: Cloud Service Delivery Manager

Location: Delhi NCR/ Mohali

Department: IT/Cloud Services

Position Overview:

We are seeking a highly skilled and motivated Cloud Delivery Services Manager to oversee the

delivery and management of cloud solutions for our clients. The successful candidate will have

a strong technical background, excellent project management skills, and the ability to lead a

team in a fast-paced environment. This role is critical in ensuring our cloud services are

delivered efficiently, effectively, and in alignment with client needs and organizational goals.

Key Responsibilities:

 Oversee the end-to-end delivery of cloud services, ensuring they meet quality

standards, timelines, and budget constraints.

 Act as the primary point of contact for clients regarding cloud service delivery,

addressing any concerns and ensuring high levels of client satisfaction.

 Plan, execute, and finalize cloud delivery projects according to strict deadlines and

within budget. This includes acquiring resources and coordinating the efforts of team

members and third-party contractors or consultants.

 Manage a team of cloud engineers and specialists, providing guidance, support, and

performance management.

 Identify opportunities for improving cloud service delivery processes and implement

best practices to enhance efficiency and effectiveness.

 Provide technical guidance and support in the design, implementation, and

maintenance of cloud solutions.

 Identify and manage risks associated with cloud service delivery, implementing

mitigation strategies as necessary.

 Develop and deliver regular reports on the status of cloud delivery projects, including

performance metrics, to senior management.

 Visit the client location, get an update on cloud services, and resolve any challenges

immediately to ensure smooth functioning.

 Excellent verbal and written communication skills, with the ability to effectively

communicate complex technical concepts to non-technical stakeholders.

Ǫualifications:

Bachelor’s degree in computer science, Information Technology, or a related field. A master’s

degree is a plus.

Experience: Minimum of 2 years of experience in cloud service delivery or a related field.

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