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Zonal Manager

2 months ago

Mumbai, India HDB Financial Services Ltd. Full time

Role : Zonal Manager- Mortgage

Product : Prime LAP

Business Line : Channel Lending (DSA Channel)

Experience : 8-11 years


Job Role :


  • Achieve Profit Targets for the cluster of Branches in the Zone
  • Achieving sales targets set for the region by ensuring 100% compliance
  • Handling a team of Sales, Credit and Operations
  • Staffing and grooming, team building, motivation, satisfaction and minimal attrition
  • Monitoring and evaluating performance of his existing and newly appointed team members
  • Ensuring they are given a constructive feedback
  • Ensuring the delinquency ratio stays downbeat for his portfolio
  • Assessing training needs to accelerate his team’s performance
  • Ensuring market penetration is accomplished every month
  • Identifying upcoming markets and setting up operations in that market
  • Effective operations, team management and excellent relationship skills to be displayed
  • Introduce and Implement new marketing and sales promotion initiatives for the region
  • Coordination with product team


Key Responsibilities :


  • Business Development
  • Credit Administration
  • Operations Management
  • Client Servicing
  • Team Management


Skills / Competencies Required :


  • Graduate/MBA with 8-11 years of experience (5-8 yrs of relevant exp)
  • Understanding of Mortgage Business and its profit drivers
  • Strong Inter-personal and leadership skills – ability to hire/train/motivate/retain large teams
  • Ability to drive and track profitability at unit and zonal level
  • Ability to set & manage targets/budgets
  • Ability to manage partnerships / sales channels
  • Demonstrated ability in Sales Planning and conceptualizing Promotions and Marketing Initiatives
  • Good Articulation Ability, Decision making and Leadership Skills