Motadata - Senior Presales Consultant - ITSM & Observability Solutions

1 day ago

Mumbai, India Motadata Full time

Description : - Profile : Senior Presales Consultant ITSM and Observability Solutions Solutions.- Year of experience : 5+ years.- Office Location : Navi Mumbai (On Site).As a Senior Presales Consultant at Motadata, you will be responsible for leading the presales and collaborating with various departments to design compelling proposals and solutions for our clients.You will play a pivotal role in understanding client requirements, shaping solutions, and ensuring seamless communication between the sales and delivery teams.The ideal candidate should have a strong technical background, excellent communication skills, and a proven track record of successful presales management.Role And Responsibilities : - Collaborate with the sales team and partners to understand customer requirements and propose technical solutions.- Conduct discovery calls, assess requirements, and gather technical inputs from customers to tailor appropriate solutions.- Provide product demonstrations and presentations to potential customers and partners, both in-person and virtually.- Prepare documentation such as Solution Architecture, Technical Proposals, Solution Presentations, Scope of Work (SOW), defining solution USPs, Hardware Sizing (BOM), and software specifications.- Set up Proof of Concepts (PoCs) as per customer requirements.- Stay updated with industry trends and competitor products to maintain a competitive edge.- Assist the development team in understanding requirements and defining the scope/statement of work.- Engage in regular product training and continuously update knowledge of the company's offerings and associated technologies.- Improve product marketability by enhancing packaging, coordinating new product development, or integrating suitable third-party products/solutions.- Support the development of sales strategies and go-to-market plans.- Collaborate with the product management (PMG) team to relay customer feedback and contribute to product improvements.- Attend industry events, conferences, and trade shows to network and generate leads.Skills and Qualifications : - Should have worked with NMS or ITSM solutions (such as SolarWinds, WhatsUp Gold, PRTG, Freshworks, ServiceNow, BMC, Motadata etc.- Should have experience in designing solution documents and proposals for NMS tenders.- Should have basic knowledge of Networking, Server, Application, Cloud, SDN, and IoT technologies.- Should have excellent communication and presentation skills both verbal and written.- Should have deep level understanding of at least one core area of IT infrastructure.- Should have a proven ability to build and maintain strong customer relationships.- Should have the ability to work collaboratively in a team-oriented environment.- Should be willing to travel as per business requirements. (ref:hirist.tech)

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