Senior Presales Consultant
20 hours ago
Position Overview:
- Profile: Senior Presales Consultant - ITSM and Observability Solutions Solutions
- Year of experience: 5+ years
- Office Location: - Navi Mumbai (On Site)
As a Senior Presales Consultant at Motadata, you will be responsible for leading the presales and collaborating with various departments to design compelling proposals and solutions for our clients. You will play a pivotal role in understanding client requirements, shaping solutions, and ensuring seamless communication between the sales and delivery teams. The ideal candidate should have a strong technical background, excellent communication skills, and a proven track record of successful presales management.
Role And Responsibilities
- Collaborate with the sales team and partners to understand customer requirements and propose technical solutions.
- Conduct discovery calls, assess requirements, and gather technical inputs from customers to tailor appropriate solutions.
- Provide product demonstrations and presentations to potential customers and partners, both in-person and virtually.
- Prepare documentation such as Solution Architecture, Technical Proposals, Solution Presentations, Scope of Work (SOW), defining solution USPs, Hardware Sizing (BOM), and software specifications.
- Set up Proof of Concepts (PoCs) as per customer requirements.
- Stay updated with industry trends and competitor products to maintain a competitive edge.
- Assist the development team in understanding requirements and defining the scope/statement of work.
- Engage in regular product training and continuously update knowledge of the company's offerings and associated technologies.
- Improve product marketability by enhancing packaging, coordinating new product development, or integrating suitable third-party products/solutions.
- Support the development of sales strategies and go-to-market plans.
- Collaborate with the product management (PMG) team to relay customer feedback and contribute to product improvements.
- Attend industry events, conferences, and trade shows to network and generate leads.
Skills and Qualifications:
- Should have worked with NMS or ITSM solutions
(such as SolarWinds, WhatsUp Gold, PRTG, Freshworks, ServiceNow, BMC, Motadata etc.). - Should have experience in designing solution documents and proposals for NMS tenders.
- Should have basic knowledge of Networking, Server, Application, Cloud, SDN, and IoT technologies.
- Should have excellent communication and presentation skills – both verbal and written.
- Should have deep level understanding of at least one core area of IT infrastructure.
- Should have a proven ability to build and maintain strong customer relationships.
- Should have the ability to work collaboratively in a team-oriented environment.
- Should be willing to travel as per business requirements.
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