restaurant hr manager

We are looking for a seasoned HR professional (8–10 years of experience) to lead the Human Resources function for our restaurant operations. The HR Manager will be responsible for designing and executing HR strategies aligned with business goals, ensuring smooth workforce management, and driving organizational culture. This role requires hands-on experience in the hospitality/restaurant industry with strong leadership, compliance knowledge, and people management skills.

• Strategic HR Leadership
• Develop and implement HR strategies to support restaurant operations and expansion.
• Act as a strategic business partner to management on workforce planning and organizational development.
• Lead HR planning for multiple outlets/locations (if applicable).
• Talent Acquisition & Retention
• Oversee recruitment of leadership, kitchen staff, and service personnel.
• Build and maintain a strong talent pipeline for restaurant operations.
• Drive employee retention through engagement, recognition, and career development initiatives.
• Employee Relations & Culture
• Manage employee relations, grievances, and disciplinary procedures.
• Foster a positive, inclusive, and customer-focused work environment.
• Implement engagement programs to build employee loyalty.
• Performance & Development
• Design and monitor performance management systems.
• Implement structured training, learning, and development programs.
• Mentor and coach managers to build strong leadership teams.
• Compliance & Governance
• Ensure compliance with labor laws, statutory requirements, and industry-specific regulations.
• Develop and update HR policies in line with legal and organizational needs.
• Conduct periodic audits for HR processes and payroll.
• Compensation & Benefits
• Oversee payroll accuracy, salary benchmarking, and benefits administration.
• Recommend compensation strategies to attract and retain top talent.

• Education: MBA/PGDM in HR or equivalent qualification.
• Experience: 8–10 years of HR management experience, preferably in restaurants, hospitality, or F&B industry.
• Proven track record of managing HR for mid-to-large teams across multiple outlets.
• Strong knowledge of labor laws, compliance, and HR best practices.
• Excellent leadership, interpersonal, and conflict-resolution skills.
• Ability to balance operational demands with strategic HR initiatives.

• Strategic thinker with hands-on execution capability.
• Strong organizational and decision-making skills.
• High level of integrity, professionalism, and confidentiality.
• People-centric, approachable, and solution-oriented.

4. Compensation & Benefits:

• Administer employee benefits programs, handle inquiries, and ensure accurate record-keeping.
• Assist in developing and implementing competitive compensation and benefits packages to enhance employee retention.
• Process payroll accurately and on time, considering overtime, holidays, and shift differentials.
• Maintain up-to-date payroll and payment records.

5. Policy Development & Compliance:

• Develop, implement, and update HR policies and procedures in compliance with all federal, state, and local labor laws and industry standards.
• Ensure the restaurant staff complies with all relevant regulations, including health and safety standards, wage and hour laws, and anti-discrimination laws.
• Maintain employee records and ensure compliance with data privacy regulations.
• Stay informed about changes in labor laws and HR best practices.

6. Performance Management:

• Support the performance management process, including goal setting, performance evaluations, and coaching.
• Assist management in addressing performance issues and implementing improvement strategies.

7. Workforce Planning & Administration:

• Collaborate with management on workforce planning, forecasting staffing needs, and optimizing scheduling.
• Oversee employee attendance and working schedules, including breaks, overtime, and paid time off.
• Maintain accurate and organized employee records and documentation.

• Education: Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, or a related field.
• Experience:
• Proven experience as an HR Manager or in a similar HR role, preferably within the restaurant or hospitality industry.
• Hands-on experience with recruitment, onboarding, employee relations, and payroll administration.
• Demonstrated knowledge of federal, state, and local labor laws and regulations relevant to the hospitality sector.
• Skills:
• Excellent interpersonal and communication skills (both verbal and written).
• Strong understanding of HRIS and payroll software.
• Proficiency in Microsoft Office Suite.
• Exceptional problem-solving and conflict-resolution abilities.
• Ability to handle confidential information with discretion and professionalism.
• Strong organizational and multitasking skills, with the ability to work effectively in a fast-paced environment.
• Adept at building relationships and fostering a positive work environment.
• Flexibility to work evenings, weekends, and holidays as needed.