Customer Service Executive
4 weeks ago
As a Customer Care Agent you will be responsible for ensuring complete customer satisfaction and cross-selling. The person will need to work over all aspects of customer care i.e. resolving problems, cross-selling of new products, etc. Job Responsibilities Interact and respond to customer queries over email, telephone, chat Both Inbound and outbound calling to solve customer issues Resolving complaints and disputes e.g. damaged product received, shipping delay of orders, faulty products, etc Manage excel based reports for tracking issues Must have skills: Excellent command over written and spoken English Excellent command overspoken Hindi Typing speed greater than 30 words per minute Customer facing confidence MS Excel Experience: 2 years or above
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Customer Service Engineer
4 weeks ago
Gurgaon, Haryana, India RGF Professional Recruitment India Full timeHiWe have job opportunity for Japanese MNC ,kindly go through the below mentioned details and revert back with your updated resume if interested.Position : SMT Service EngineerExperience : 4-8 Years Location-Gurgaon (Close to MG road metro station)Job Description:-• Customer Service support for India customer accounts / Report to Service Manager .•...
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Customer Relationship Executive
2 weeks ago
Gurgaon, Haryana, India timesjobs Full timeJOB DETAILSData mining for searching relevant / prospective clients from the assigned territories.To make cold calls to the prospective clients and promote our engineering services viz : Structural Detailing, BIM, Precast etc.Maintain systematic data of all the sales promotion transactions in Salesforce.Lead generation , booking appointments of the...
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Customer Service
3 weeks ago
Gurgaon, Haryana, India NatWest Group Full timeJoin us as a Customer Service & Operations AnalystThis is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomesYou'll be actively participating in initiatives to improve customer service, processes and proceduresYou'll hone your existing analytical skills and be well positioned to...
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Customer Service
4 weeks ago
Gurgaon, Haryana, India NatWest Group Full timeJoin us as a Customer Service & Operations AnalystThis is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomesYou'll be actively participating in initiatives to improve customer service, processes and proceduresYou'll hone your existing analytical skills and be well positioned to...
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Assistant Manager Customer Care/ Service
2 weeks ago
Gurgaon, Haryana, India timesjobs Full timeJob Designation: Assistant Manager Customer Care/ ServiceBrief Role: To lead and manager a team of 15 customer care associates. Customer Care division is responsible for attending incoming calls, e-mails, voice mails, registration & resolution of service calls, queries, requests at in-house call center unit. It also performs C-Sat indexing, coordinates with...
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Customer Service Associate Fresher Job
3 weeks ago
Gurgaon, Haryana, India Paisabazaar Full timeAbout the job:Paisabazaar is hiring an associate service consultant for the Gurgaon location. Golden opportunity to start your career with Only face-to-face interviews are available (No telephonic/virtual interviews available)Key responsibilities:Assisting customers in the sale of a range of financial products on the phoneWorking only on the day...
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Customer Service Executive Fresher Job
2 weeks ago
Gurgaon, Haryana, India Paisabazaar Full timeAbout the job:Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Providing exceptional support and resolving issues.Maintaining a positive customer experience.Location - Sector 44, Gurugram.Deadline: :59:59Other perks:Informal dress code, Health Insurance, Life InsuranceSkills required:English Proficiency (Spoken), English...
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Customer Support Executive
2 weeks ago
Gurgaon, Haryana, India timesjobs Full timeLocation: GurgaonOpenings: 15Job DescriptionEngage with customers through email and calls, who need Forex products. Details of those prospective customers would be provided. One just has to connect & take it ahead.Understanding the requirement & acting like a consultant to the customers offering them best recommended services and solutions.Assist customers...
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Customer Service/Customer Support Internship
2 weeks ago
Gurgaon, Haryana, India Paisabazaar Full timeAbout the internship:Key responsibilities:1. Responding to customer inquiries via phone, email, and chat2. Providing exceptional support and resolving issues3. Maintaining a positive customer experienceLocation - Sector 44, Gurugram. > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship...
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Customer Care Executive
7 days ago
Gurgaon, Haryana, India timesjobs Full timeKey Responsibilities:Answering incoming customer phone calls and take appropriate action for each call.Maintaining record of Customers information.Maintain Quality Standards.Should have proactive approach and can think out of the box to help customers.Handling Emails, if required.Making outbound calls for failed transaction or sales conversion.Required...
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Specialist HR Services
1 week ago
Gurgaon, Haryana, India adidas Full timePurpose & Overall Relevance for the Organization:Within the framework of HR Services, we are providing services and business competence regarding all HR Services related processes. As HR Services strive to combine competent and professional business partnering with a constant enhancement of services in an efficient and value-adding way, the role is vitally...
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Customer Experience Executive Job
7 days ago
Gurgaon, Haryana, India Guby Rogers Full timeAbout the job:Key responsibilities:Interact with customers via phone, email, and in-person to address their queries and concerns promptly and professionallyProvide accurate and timely information regarding products, services, and company policiesTroubleshoot and resolve customer issues efficiently to ensure a positive customer experienceCollaborate with...
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Service Reliability Engineer
2 weeks ago
Gurgaon, Haryana, India BT Full timeService Reliability EngineerJob Req ID: 32865Posting Date: 1 May 2024Function: Customer ServiceUnit: BusinessLocation:9th & 10th Flr, Gurugram Info , Gurugram, IndiaSalary: CompetitveSRE – Service Reliability EngineerHiring Manager: Mudit JindalCareer Grade: FInternal Closing Date: 6-May-24Location: GurugramPurpose of this rolePart of a front line,...
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Service Associate
4 weeks ago
Gurgaon, Haryana, India PVR INOX LTD Full timeBasic customer handling , taking orders, describing menu to customers, giving proper service to customer.
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Customer Support Executive Job
1 week ago
Gurgaon, Haryana, India Paisabazaar Full timeAbout the job:Dear Candidate,Paisabazaar is hiring an Associate Service Consultant for the Gurgaon location.Key Responsibilities:Assisting customers in the sale of a range of financial products on the phoneMeeting and exceeding targets as assigned periodicallyDeadline: :59:59Other perks:Health Insurance, Life InsuranceSkills required:English Proficiency...
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Customer Care Executive
2 weeks ago
Gurgaon, Haryana, India timesjobs Full timeManage customer queries as per defined processEnsure customer is explained and satisfied with response providedManage calls as per defined AHT100 PERCENT customer satisfactionZero candidate escalations95 PERCENT call response rateManage customer queries / complaints over emailGood typing speed and written communication skillsManage email response rate and...
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IT Security Services Lead
4 days ago
Gurgaon, Haryana, India Kyndryl Full timeWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The Role...
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Customer Service/Customer Support Internship
2 weeks ago
Gurgaon, Haryana, India AECC Global Full timeAbout the internship:Selected intern's day-to-day responsibilities include: 1.Speak to the students and understand their profile for studying abroad2.After qualifying their profile, forward the leads to sales team > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 3rd May'24...
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Email Support Executive
4 weeks ago
Gurgaon, Haryana, India Driffle Full timeWhat is Driffle?Driffle is a digital goods marketplace that connects gamers across the globe with worldwide sellers. We are a bunch of gamers who are trying to make your gaming experience better with the aim of making gaming accessible and affordable to everyone.Job SummaryWe are seeking Email Support Executives to join our team and be responsible for...
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Gurgaon, Haryana, India NIIT Limited Full timeDesignation: Customer Care Specialist (US process)Job Location- Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist · Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...