Customer Care Executive

NIIT is hiring for its client Wipro For International voice process We are looking for smart professionals with a great attitude to make every single client interaction delightful Job description Designation: Customer Care Specialist (US process) Roles and Responsibilities of a Customer Care Specialist Customer Service through calls Ensure timely and...

About the internship:Selected intern's day-to-day responsibilities include:1. Taking calls and pitching for the services2. Handling customer inquiries > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 18th May'24 and 22nd Jun'24 3. are available for duration of 6 months 4....

Job Designation: Assistant Manager Customer Care/ ServiceBrief Role: To lead and manager a team of 15 customer care associates. Customer Care division is responsible for attending incoming calls, e-mails, voice mails, registration & resolution of service calls, queries, requests at in-house call center unit. It also performs C-Sat indexing, coordinates with...

Manage customer queries as per defined processEnsure customer is explained and satisfied with response providedManage calls as per defined AHT100 PERCENT customer satisfactionZero candidate escalations95 PERCENT call response rateManage customer queries / complaints over emailGood typing speed and written communication skillsManage email response rate and...

Designation: Customer Care Specialist (US process)Job Location- Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist · Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...

Summary Experience 1 -2 Years experience in cross-sell / customer services or operationsin a multinational company, preferably in the financial services/ BPO sector. Compensation Salary Up to 1.86 L Incentives Education Under Graduate/ Graduate from a reputed university/ institute. Department Call Center Desired Candidate Profile Interacting with clients...

About the internship:Selected intern's day-to-day responsibilities include: 1. Identifying new customers for the services provided 2. Understanding customer/prospective customer's business workflow and positioning appropriate solutions for customers 3. Developing new customer acquisition strategies4. Preparing and sharing MIS reports > Only those candidates...

Excellent Communication skills Graduate Immediate Joiner Rotational Shifts & Rotational offs Salary upto 25K CTC

JOB DETAILSData mining for searching relevant / prospective clients from the assigned territories.To make cold calls to the prospective clients and promote our engineering services viz : Structural Detailing, BIM, Precast etc.Maintain systematic data of all the sales promotion transactions in Salesforce.Lead generation , booking appointments of the...

JOB DETAILSHandle calls from customers or clients and provide them with a solution to their queries.He/She must show the willingness to learn new things every time and then.Must discuss every matter with its supervisor or team leader to get any issue sortedGiving a resolution to the customers or clients should be the whole and sole responsibility.Should...

General Description The Customer Service Executive attracts potential customers by answering product and service questions; suggesting information about other products and services. Handle the concerns and fulfill customer needs to ensure customer satisfaction.Key responsibilities & Accountabilities Ability to work effectively in a team environment....

Are you passionate about making life better for patients worldwide?If the answer is yes, you think just like us. We are a world-leading medical solutions company, designing and supplying medical solutions to enhance performance in healthcare – from the hospital to the home. We are looking for people who want to improve outcomes for healthcare professionals...

SummaryWe're seeking a results-driven Program Manager to spearhead growth initiatives across entire funnel from lead to revenue within our organization. You'll play a pivotal role in planning, executing, and optimizing multi-channel strategies that deliver and guide them through the entire funnel from leads to sales pipeline to maximize...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

About the job:Paisabazaar is hiring an associate service consultant for the Gurgaon location. Golden opportunity to start your career with Only face-to-face interviews are available (No telephonic/virtual interviews available)Key responsibilities:Assisting customers in the sale of a range of financial products on the phoneWorking only on the day...

Location: GurgaonOpenings: 15Job DescriptionEngage with customers through email and calls, who need Forex products. Details of those prospective customers would be provided. One just has to connect & take it ahead.Understanding the requirement & acting like a consultant to the customers offering them best recommended services and solutions.Assist customers...

Responsibilities - 1. Manage inbound calls, chats, and emails.Manage tickets and update customer information in the database during and after each call.Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken.Handle customer complaints, provide appropriate solutions and...

Job Title: Customer Service RepresentativeCompany: Startup in Personal Care industryBudget: 3 Lakhs per annumTiming: 10:30 AM to 7:30 PMLocation: GurugramAbout UsOur client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Our product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly...

Job Descriptions:Experience as Team Leader/Asst. Manager for a Tele-sales/Customer Service process should equip adequate knowledge of Call Centre metrics, understanding & efficiently driving dialer and calling processes.Responsibilities and Desired Skills:Demonstrated ability to effectively manage a team.Must Know AHT, Attrition, Shrinkage, YTD/MTD...

At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world's largest global brands.Some of the largest brands are already using Netomi AI's platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network. Backed by the world's leading...