Regional Service Manager

1 day ago

Delhi India, India Metal Power Analytical Pvt. Ltd. Full time

Primary purpose of the role The Regional Service Manager in a Service Department is responsible for overseeing and managing the service operations within a specific region. This role focuses on ensuring that all service activities are efficiently executed to meet customer needs while also driving the achievement of regional revenue targets. The Regional Service Manager coordinates with service teams, optimizes resource allocation, and implements strategies to enhance service delivery, ultimately contributing to the company's overall financial and operational goals. Major responsibilities :Service Operations Management • Ensure smooth execution of service tasks across the region, coordinating with service engineers and support staff. • Manage the allocation of service engineers and tools, ensuring optimal use of resources. • Track and analyze service performance metrics, implementing improvements where necessary. • Ensure all service operations comply with company policies, industry standards, and safety regulations. Key Account Management • Build and maintain strong relationships with key accounts, acting as the primary point of contact. • Develop and implement tailored service plans for key accounts, ensuring their specific needs are met. • Oversee the negotiation, renewal, and execution of service contracts for key accounts. • Regularly assess and enhance customer satisfaction through feedback and surveys. Service Revenue Management • Develop strategies to meet and exceed regional service revenue targets. • Work with the sales and finance teams to set competitive and profitable pricing for services. • Identify and implement opportunities for additional revenue generation through upselling, cross-selling, and new service offerings. • Monitor and report on service revenue performance, providing insights and recommendations for improvement. ICT and Timely Maintenance • Develop and oversee the execution of preventive maintenance schedules for customer equipment. • Ensure the effective use of Information and Communication Technology (ICT) systems to support service operations and maintenance tasks. • Monitor the timeliness of service deliveries, ensuring maintenance tasks are completed within agreed timelines. • Maintain accurate records of all service and maintenance activities, using ICT systems to track and report on performance. Breakdown Management and Technical Solutions • Lead the response to equipment breakdowns, ensuring quick and efficient resolution to minimize downtime. • Provide technical guidance to service engineers in diagnosing and resolving complex issues. • Drive initiatives to increase the first-time fix rate, reducing the need for follow-up visits. • Keep customers informed of the status and resolution of their issues, ensuring transparency and satisfaction.Qualifications and Experience Mandatory: MBA – Sales & Marketing Desired Qualifications: B.E. - Electronics (preferred)/Any Graduate Experience: 15+ years

  • Regional Service Manager

    7 days ago

    Kerala, India, India Getinge Full time

    Job OverviewHandle service-related activities in the region.Each organization shall establish the appropriate authority, and interrelation of all personnel who manage, perform, and assess work affecting quality, and provide the independence and authority necessary to perform these tasks.Job Responsibilities and Essential Duties:Communicate with Team Members...

  • Regional Sales Manager

    1 week ago

    Delhi, India, India Biotech Healthcare Full time

    Job Title: Regional Sales ManagerDivision: OphthalmologySpecialty: Surgical (Intraocular Lens Portfolio)HQ: DelhiExperience Required: 12 - 18 YearsPreferred Industry Background: Ophthalmic Surgical / Ophthalmic PharmaRole Objective:A key objective of this position is to achieve the revenue targets, manage and lead the assigned region, provide accurate sales...

  • Regional Business Manager

    1 week ago

    Delhi, India, India Panacea Biotec Full time

    Panacea Biotec is looking for a dynamic Regional Business Manager (RBM) with proven expertise in Pediatrics / Nutrition Sales. If you are passionate about driving growth, building strong customer relationships, and leading high-performing teams — this role is for you! Key ResponsibilitiesAchieve monthly & annual sales targets and ensure regional business...

  • Regional HR Head

    1 day ago

    Delhi, India, India Strategic Talent Partner Full time

    Role: Regional Senior HR ManagerDepartment: CorporateJob Description:The position holder will be the Regional Head of HR for the respective Region. This is a team lead role and responsibilities include supervising local Admin, HR teams, and implementing company policies for regional sales divisions. S/he will lead the talent acquisition for the region, L&D...

  • Regional Director

    1 week ago

    Delhi, India, India GrayQuest Full time

    Key Responsibilities:As a part of the Business team, you will be at the forefront of GrayQuest’s growth in yourassigned region. Your role will encompass:Expanding Partnerships: Drive the acquisition of educational institutions (K-12 schools,universities, colleges) and grow our footprint in the region and achieving aggressiveacquisition targetsSales...

  • Regional Manager

    7 days ago

    Maharashtra, India, India ALLEN Digital Full time

    Position SummaryThe Regional Manager -Business Development will be responsible for leading, motivating, and managing a team of Business Development Executives (BDEs). This role requires a strong leader with a proven track record in sales and business development, excellent coaching skills, and the ability to drive team performance to exceed targets.Key...

  • Regional Sales Manager

    7 days ago

    Delhi, India, India Quectel Full time

    ResponsibilitiesLead and exceed given in-country annual/quarterly revenue targets.Accelerate market growth with total solution offeringIdentifying and acquiring new market and customer segmentsWorking closely with local partner Sales and global BD Team, to understand customer requirements and build a compelling total solution value propositionDeveloping a...

  • Regional Business Head

    1 day ago

    Delhi, India, India Yuma Energy Full time

    ob Overview Yuma is seeking a dynamic and results-driven Business Head for North India. The individual will be responsible for Driving regional growth and profitability Owning the strategy for network expansion; responsible for operational excellence across Yuma BaaS network Partnering with internal stakeholders for new business development and policy...

  • Regional Manager-Admissions

    7 days ago

    Chandigarh, India, India CHANDIGARH UNIVERSITY Full time

    Position Title: Zonal Manager/Regional Manager-Admissions & OutreachLocation: Chandigarh University, Mohali Campus Reporting to: General Manager/ DirectorExperience Required: 12+ Years (with minimum 8 years in a leadership role)Qualification: Any PostgraduateJob Summary:The Zonal Head – Admissions and Outreach is responsible for planning, executing, and...

  • Regional Sales Manager

    7 days ago

    Delhi, India, India Ample Full time

    About Ample:Ample is a 29 year old organisation. What does it mean for you?We are a stable organisation with over 28 years of experience in SI / IT - in an environment where companies rarely cross 10 yrs, We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades.We have...