International Customer Service

1 week ago


Mumbai, Maharashtra, India Onesource Atreus Full time
Bank payroll job

*Position* - Voice Agent (Inbound Calling Process)

*No of positions* : 200

*Education :
  • Graduates
*Salary* : In Hand Salary)

*Experience*: 0-2 Yrs

*Shift Timing*: 7am to 11.30 pm (Any 9 hrs shift)
(Women Employees - No Shift beyond 8.30PM will have only day rotational shift timing )

*Location* : Vashi

*Weekly Off:* any 2 Rotational Week Offs

*Requirement*- Strong interpersonal, problem-solving skills and verbal and written communication skills

  • Strong computer knowledge and technical skills
  • Ability to achieve stretched targets and able to manage the organization standards
  • Ability to understand and handle irate customers
  • Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per Company
  • Understanding multiple products and processes
  • Influencing customers to buy or retain product or service by following a prepared script to give product reference information
Hiring for Call Centre Department - Customer Service Voice Process.

Location:

  • Andheri
  • Need *Graduate Freshers* only (No CA/Dr./ BSC / BSC. IT profiles)
  • Freshers as well as experienced can apply.
  • Need Excellent comms with MS Excel & Word Knowledge (B28 high quality)
  • Raise Requests & Complaints on behalf of the customer in the CRM tool.

- *Age
  • Up to 32 years* *Male / Female both can apply.
  • Transportation boundary: CST to Andheri / Bhayander / Powai / Kurla
  • No transportation facility will be provided.


Salary
  • Up to 35,000 in hand (4,50,000 ctc)
- *Extra Benefits*: PF deduction, salary on Bank Payroll, Self-Mediclaim

  • Shift Timings : *Male 6 am to 12.30 am (any 9 hrs) & Females 8 am to 8 pm (Any 9 hrs)
  • 6 days working, 1 rotational offs.
Hiring for international collection process

Location:

  • Thane
We have an opening for the Credit card collection.

*We are hiring for credit card collections (US)

Qualification:
SSC/HSC/GRADUATE

Us shift and 2 rotational off

*Salary upto 35k

  • For Non Collections Exp. upto
Communication should be Good or excellent.

Salary:
Up to ₹30,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Education:

  • Higher Secondary(12th Pass) (preferred)

Experience:

  • International voice process: 1 year (preferred)
  • BPO voice: 1 year (preferred)

Language:

  • English (preferred)

Speak with the employer
  • Customer Service

    1 week ago


    Mumbai, Maharashtra, India Tech Mahindra business service Full time

    Customer Support Executive Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of...


  • Mumbai, Maharashtra, India International Flavors & Fragrances Full time

    Req ID: 492331Are you passionate about customer relations? Would you love to work for a global organisation that is doing more good for people and planet?Joining science and creativity, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients and solutions for products the world craves.We are...


  • Mumbai, Maharashtra, India International Flavors & Fragrances Full time

    Join Our Team as a Customer Service Representative!Are you passionate about building relationships with customers and providing exceptional service? Do you want to work for a global company that is dedicated to making a positive impact on people and the planet? If so, we have an exciting opportunity for you!Your FocusInteract with customers and internal...


  • Mumbai, Maharashtra, India Gratitude India Manpower Consultants Pvt. Ltd. Full time

    URGENT HIRINGInternational Voice Customer Service Representative in MumbaiLocation: MumbaiSalary: 25k - 40kExperience International Voice ExperienceWe are seeking a skilled and dynamic Customer Service Representative with international voice experience to join our team in MumbaiKey Responsibilities: Handle inbound and outbound calls from customers across...


  • Mumbai, Maharashtra, India Zero Digit Full time

    Selected intern's day-to-day responsibilities include:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits;...


  • Mumbai, Maharashtra, India Onesource Atreus Full time

    Shift Timing : US shift 5:30 pm to 2:30 am 9:00 pm to 6:30 am (Any 9 hours)Working Days : 5Week Offs : Sat/Sun fixedHSC/Graduate with Minimum 1 year international experience mandatoryExcellent Communication Mandatory ( Voice Selects Only)Experience/Relieving letter is mandatorySalary upto 2rk Inhand, depending on the last drawn packageNote Work from office...


  • Mumbai, Maharashtra, India Onesource Atreus Full time

    Process : Retention processShift Timing : 24*7 Rotational shiftsWorking Days : 5Week Offs : Any two (Rotational week offs)HSC/Graduate with Minimum 1 year international experience mandatoryExcellent Communication Mandatory ( Voice Selects Only)Experience/Relieving letter is mandatorySalary upto 30K Inhand depending on the last drawn packageeNote Work from...

  • Customer Service

    1 week ago


    Mumbai, Maharashtra, India MyGlit Full time

    Role:Associate/Sr. Associate -(NonTechnical)Timings:FlexibleIndustry:BPO / ITESFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingKey Skills: Customer Relations Customer Service BPO Voice Process Customer oriented BPO Skills BPO Hiring International BPO International voice Process6.20 Lkhs for Graduate BAND 25.20 Lkhs For Undergraduate...


  • Mumbai, Maharashtra, India Femina Flaunt Studio Salon Full time

    Insert customer and account data by inputting text based and numerical information from source calls within time limits Review data for deficiencies or errors and correct if required Client query resolutions. Overseeing the customer service process. Resolving customer complaints/queries brought to your attention via our social media sites, websites and...


  • Navi Mumbai, Maharashtra, India AGS International Full time

    BUDGET UPTO 3LPAPrimary Responsibilities:Act as the first line of support for solving customer queriesMake outbound calls to manage customer appointments with the experts Refer customer grievances or special requests to designated departments for furtherinvestigation Follow up to ensure that appropriate actions are taken on customer requests Keep records of...


  • Mumbai, Maharashtra, India Onesource Atreus Full time

    Shift Timing : US shift 5:30 pm to 2:30 am 9:00 pm to 6:30 am (Any 9 hours) Working Days : 5 Days Week Offs : Sat/Sun fixed Salary : up to 22k In hand HSC/Graduate with Minimum 1 year international experience mandatory Excellent Communication Mandatory ( Voice Selects Only) Experience/Relieving letter is mandatoryJob Types: Full-time, Regular /...


  • Mumbai, Maharashtra, India RENEWCELL COSMEDICA LLP Full time

    Certification course MandatorySalary: ₹5, ₹7,000.00 per monthAbility to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)Education: Bachelor's (preferred)Experience:- total work: 1 year (required) Customer service: 1 year (required)Language: English (required) Hindi (preferred)Speak with the...


  • Mumbai, Maharashtra, India Xpressedu Full time

    Overview:The International Customer Care role is crucial for our organization as it plays a fundamental part in delivering top-notch customer support to our global client base. This position involves addressing inquiries, issues, and feedback from customers worldwide, ensuring a positive and consistent experience for all.Key Responsibilities:Respond to...


  • Mumbai, Maharashtra, India MyGlit Full time

    Role:Asst. Mgr/Mgr -(NonTechnical)Timings:UK/Europe TypeIndustry:BPO / ITESFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingKey Skills: Customer Service Customer oriented Customer Engagement Customer Care customer support I'm #hiring for a wellknown position.Know anyone who might be interested?Customer Service Representative (...


  • Mumbai, Maharashtra, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

  • Customer Service

    1 week ago


    Mumbai, Maharashtra, India Conviction HR Full time

    Location: Mumbai Navi MumbaiAbout Us:Founded in the year 2012 convictionprovides you with International Human Resource Solutions that arewell researched. Our placement services are worked upon in tandemwith state of the art technology and a proactive team of expertheadhunters. In today s human resource global community our namecomes as a bankable source of...


  • Mumbai, Maharashtra, India Aurorium Full time

    Job Title: Customer Service RepresentativeWelcome to Aurorium, where exceptional service and customer satisfaction matter! As a Customer Service Representative, you'll be the bridge between our valued customers and our internal teams, ensuring seamless operations and top-notch service delivery.Job Summary:The Customer Service Representative plays a crucial...


  • Mumbai, Maharashtra, India timesjobs Full time

    Customer Service Manager, ILS West India Job Location : Kanjurmarg, Mumbai This position is responsible for overall customer service and documentation management performance for West region / branch ILS operations including buyers consolidation (CNS) & freight forwarding (IFS) across all major operational locations in India . The position assists the country...


  • Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSHandling overall operations of Logistics from source to delivery. Be a first point of contact to handle and resolve customer complaints. Research information and troubleshoot problems using available resources. Getting deep into issues & providing efficient solution with help of the internal Team. Monitoring loads on the application system Email...

  • Customer Service

    1 week ago


    Mumbai, Maharashtra, India Brownsalt Bakery Full time

    Job Description: PART A : Customer Service Representative (Central Kitchen Bakery)Role Overview:As a Customer Service Representative at our Central Kitchen Bakery, you will be the primary point of contact for our customers, providing exceptional service and ensuring their satisfaction with our products and services. You will handle inquiries, process orders,...