Customer Service Intern

1 week ago


Mumbai, Maharashtra, India Zero Digit Full time

Selected intern's day-to-day responsibilities include:

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents

Job Type:
Internship

Contract length: 3 months

Salary:
₹7, ₹10,000.00 per month

Benefits:

  • Internet reimbursement
  • Paid sick time

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:

  • Hindi (preferred)
  • English (required)

Work Location:
In person
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