International Customer Service Advisor
1 week ago
URGENT HIRING
International Voice Customer Service Representative in Mumbai
Location:
Mumbai
Salary: 25k - 40k
Experience
- International Voice Experience
Key Responsibilities:
- Handle inbound and outbound calls from customers across various countries and time zones, addressing their queries, concerns, and requests with professionalism and empathy.
- Actively listen and understand customers' needs, providing accurate information, troubleshooting technical issues, and resolving problems to ensure customer satisfaction.
Qualifications:
- Prior experience in an international voicebased customer service role is essential.
- Excellent verbal and written communication skills in English, with a neutral accent and the ability to effectively communicate with customers from diverse cultural backgrounds.
- Strong customer orientation and a genuine desire to help and assist customers.
Job Types:
Full-time, Regular / Permanent, Fresher
Schedule:
- Flexible shift
- Night shift
- UK shift
- US shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (required)
- Customer service: 1 year (required)
Language:
- English (required)
Work Location:
One location
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