Customer Service Manager

Apply for Customer Sales Services Manager, Tekpillar in Mumbai for 2 - 4 Year of Experience on

Job Title Customer Service Executive From Salary 3.5 Lakh(s) INR per Annum To Salary 4.5 Lakh(s) INR per Annum Industry ITES/BPO Position Type Permanant Role Customer Service Executive (Voice) Required Education Any Graduate Work Location Airoli Description You will be responsible for Customer service (Non-Technical) where in you will be managing incoming...

: FemaleEXPERIENCE: 3 Years To 6 YearsJOB DETAILSRepresenting companys standards with highly polished communication skillsKnack to handle premium clients with ease and tactAttend phone calls and maintain a database for the sameBasic validation of clients initial detailsEfficiently forwarding the leads to relevant stakeholdersBuilding and maintaining...

Manager - Customer Service Operations (Cloud & Security Customer Service Operations) - B3201_2Date: 3 Oct 2023Location: Mumbai, IndiaCompany: Tata CommunicationsJob Family DescriptorManage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between...

Manager - Customer Service Operations (Cloud & Security Customer Service Operations) - B3201_2Date: 2 Apr 2024Location: Mumbai, IndiaCompany: Tata CommunicationsBroad outline of the RoleResponsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud and Security...

Position: Manager - Customer Service Operations (Cloud & Security Customer Service Operations) - B3201_2Date: 2 Apr 2024Location: Mumbai, IndiaCompany: Tata CommunicationsBroad outline of the RoleResponsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud and...

Apply for Manager Customer Service Operations Cloud & Security Customer Service Operations B3201_2, Career Progress Consultants in Mumbai for 4 - 7 Year of Experience on

JOB DETAILS1) Deal directly with customers either by telephone or electronically2) Respond promptly to customer enquiries/emails3) Process orders4) Keep records of customer interactions/transactions/orders5) Willing to handle & deal with pressure6) Meetings Management7) Interpersonal skills8) Communications skills9) Adaptability10) Attention to detail &...

JOB DETAILS Answering client correspondences through email, social media, and by phone. Relaying extensive product information to customers. Closing sales for the company. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing...

JOB DETAILSResponding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and...

JOB DETAILSManaging a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...

Apply for Customer Service Executive, Career Progress Consultants in Mumbai for 0 - 3 Year of Experience on

JOB DETAILSRoles :Handling customer queries via call , Email, Chat processInbound processOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service delivery

JOB DETAILSHandling overall operations of Logistics from source to delivery. Be a first point of contact to handle and resolve customer complaints. Research information and troubleshoot problems using available resources. Getting deep into issues & providing efficient solution with help of the internal Team. Monitoring loads on the application system Email...

Manager - Customer Success Management (Customer Success Management) - B3201_2Date: 17 Aug 2023Location: Mumbai, IndiaCompany: Tata CommunicationsJob Family DescriptorAct as Customer voice in the organization and viceversa and be the customer champion for all service expectations and contractual obligations by orchestrating Tata Communication teams to exceed...

About the internship:Responsibility:Manage Application implementation and training at the site Resolving IT issues in a timely manner.Communicating with coworkers to diagnose the problem.Understanding Application flow.Product Documentation.Troubleshooting and resolving issues with our IT systems when they arise.Resolve tickets representing staff-generated...

Job Title: 365 Customer Service CRM Functional ConsultantLocation:MumbaiPosition Overview:We are looking for a dynamic and experienced 365 Customer Service CRM Functional Consultant to join our team. The ideal candidate will have a deep understanding of Microsoft Dynamics 365 Customer Service module and extensive experience in implementing and configuring...

JOB DETAILS1) Deal directly with customers either by telephone or electronically2) Respond promptly to customer enquiries/emails3) Process orders4) Keep records of customer interactions/transactions/orders5) Willing to handle & deal with pressure6) Meetings Management7) Interpersonal skills8) Communications skills9) Adaptability10) Attention to detail &...

Customer Service Executive (Voice process)Position: Customer Service ExecutiveAge : 19 to 50Job description :Resolving customer queries.Providing accurate information to customers.Eligibility Criteria :Descent English communication.Willing to work in Voice customer service process.BPO experience would be an added advantage.HSC Freshers can also apply (No...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency...