Customer Service Executive

1 week ago


Navi Mumbai, Maharashtra, India AGS International Full time

BUDGET UPTO 3LPA

Primary Responsibilities:
Act as the first line of support for solving customer queriesMake outbound calls to manage customer appointments with the experts

  • Refer customer grievances or special requests to designated departments for further
investigation

  • Follow up to ensure that appropriate actions are taken on customer requests
  • Keep records of customer interactions, details of enquiries, and complaints, as well as
actions taken

Salary:
Up to ₹300,000.00 per year

Education:

  • Bachelor's (required)

Experience:

  • Customer service: 1 year (required)

Language:

  • English (required)
  • Hindi (required)

Speak with the employer

  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSAnswer calls professionally to provide information about products and services Take/ cancel orders, or obtain details of complaints Follow up to ensure that appropriate actions were taken on customers' requestsFUNCTIONAL AREAcustomer support executive, customer service executive, customer relations, customer relationship, customer care, customer...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILS1) Deal directly with customers either by telephone or electronically2) Respond promptly to customer enquiries/emails3) Process orders4) Keep records of customer interactions/transactions/orders5) Willing to handle & deal with pressure6) Meetings Management7) Interpersonal skills8) Communications skills9) Adaptability10) Attention to detail &...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILS1) Deal directly with customers either by telephone or electronically2) Respond promptly to customer enquiries/emails3) Process orders4) Keep records of customer interactions/transactions/orders5) Willing to handle & deal with pressure6) Meetings Management7) Interpersonal skills8) Communications skills9) Adaptability10) Attention to detail &...

  • Customer Service

    1 week ago


    Mumbai, Maharashtra, India Tech Mahindra business service Full time

    Customer Support Executive Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of...


  • Navi Mumbai, Maharashtra, India Hexaware Technologies Full time

    Customer Service Executive - Voice Process. Customer retentionQualification: GraduateExcellent communication Skills in EnglishExperience: Min 6 Months in international voice processShift: 5 days Rotational Shift with 2 days rotational week offs.Interview Rounds: HR OpsPlease carry all your documents.Salary: From ₹20,000.00 per monthSupplemental pay types:...


  • Navi Mumbai, Maharashtra, India Hexaware Technologies Full time

    Customer Service Executive - Voice Process. Customer retentionQualification: GraduateExcellent communication Skills in EnglishExperience: Min 6 Months in international voice processShift: 5 days Rotational Shift with 2 days rotational week offs.Interview Rounds: HR OpsPlease carry all your documents.Salary: From ₹18,000.00 per monthSupplemental pay types:...


  • Navi Mumbai, Maharashtra, India Sai Services Full time

    Job Title - Customer Service ExecutiveQualification - 10th & 12thJob Location - Mahape Navi MumbaiLanguage - Marathi / Hindi/ EnglishBus Facility - Koparkhairane station to Mahape (Pickup & Drop)Mumbra to Mahape (Pickup & Drop)Salary - 9500/- to 11000/- (As Per Interview)Duty Time - 9.30am to 6.30pmExperience - Fresher & Experience WelcomeMob No / Salary:...


  • Navi Mumbai, Maharashtra, India Sika Full time

    Company DescriptionSika is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. Sika has subsidiaries in 101 countries around the world and manufactures in over 300 factories. Its more than...


  • Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Role/ Job Title:Customer Service ExecutiveFunction/ Department:Customer ExperienceJob Purpose:The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company.Roles & Responsibilities:Will be required to provide excellent customer service and...


  • Navi Mumbai, Maharashtra, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    Job Description:Location: AiroliHandling Inbound calls (Customer Service)Need to handle queries related to US Customers Netflix Account.Designation:CSAExcellent communication skills neededHSC/ Graduate with Minimum 6 Months Chat or Voice Experience.Shift Timing 24*7 rotational shiftWeek off-2 Rotational week off between Monday till SundaySalary - 18, ,000 In...


  • Navi Mumbai, Maharashtra, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    Job Description:Location: AiroliHandling Inbound calls (Customer Service)Need to handle queries related to US CustomersDesignation:CSAExcellent communication skills neededHSC/ Graduate with Minimum 6 Months Chat or Voice Experience.Shift Timing 24*7 rotational shiftWeek off-2 Rotational week off between Monday till SundaySalary - 18, ,000 In hand +2750...


  • Navi Mumbai, Maharashtra, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    Job Description:Location: AiroliHandling Inbound calls (Customer Service)Need to handle queries related to US Customers Netflix Account.Designation:CSAExcellent communication skills neededHSC/ Graduate with Minimum 6 Months Chat or Voice Experience.Shift Timing 24*7 rotational shiftWeek off-2 Rotational week off between Monday till SundaySalary - 18, ,000 In...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSRoles :Handling customer queries via call , Email, Chat processInbound processOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service delivery


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSRoles :Handling customer queries via call , Email, Chat processInbound processOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service delivery


  • Mumbai, Maharashtra, India Seven Consultancy Full time

    Relaying extensive product information to customers. Closing sales for the company. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other...


  • Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILS Answering client correspondences through email, social media, and by phone. Relaying extensive product information to customers. Closing sales for the company. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing...


  • Navi Mumbai, Maharashtra, India Hexaware Technology Full time

    Customer Retention/ServiceRequirementHSC/ Graduate and 1 year experience in Domestic and International ProcessResponsibilities: Communicating with customers and support staff. Collecting data about customer service trends. Recording and responding to customer complaints. Developing strategies to retain customers.Salary: Up to ₹28,000.00 per monthBenefits:...


  • Mumbai, Maharashtra, India timesjobs Full time

    : FemaleEXPERIENCE: 3 Years To 6 YearsJOB DETAILSRepresenting companys standards with highly polished communication skillsKnack to handle premium clients with ease and tactAttend phone calls and maintain a database for the sameBasic validation of clients initial detailsEfficiently forwarding the leads to relevant stakeholdersBuilding and maintaining...


  • Mumbai, Maharashtra, India timesjobs Full time

    : FemaleEXPERIENCE: 3 Years To 6 YearsJOB DETAILSRepresenting companys standards with highly polished communication skillsKnack to handle premium clients with ease and tactAttend phone calls and maintain a database for the sameBasic validation of clients initial detailsEfficiently forwarding the leads to relevant stakeholdersBuilding and maintaining...


  • Mumbai, Maharashtra, India timesjobs Full time

    : FemaleEXPERIENCE: 3 Years To 6 YearsJOB DETAILSRepresenting companys standards with highly polished communication skillsKnack to handle premium clients with ease and tactAttend phone calls and maintain a database for the sameBasic validation of clients initial detailsEfficiently forwarding the leads to relevant stakeholdersBuilding and maintaining...