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Presales Manager

2 months ago

Mumbai, India Datamatics Full time

Role - Assistant Manager - Presales

Job Location - Andheri East, Mumbai

*Looking for Candidates from Mumbai Location Only*


Datamatics is seeking a talented Presales Professional to join the growing organization and be an integral member towards responding large contracts.


Job description

  • In charge and accountable for providing support to the sales teams to help acquire new customers for BPO – Customer Management Solution/Contact Centre Solution Segment in North America and European Market.
  • Performing pre-sales product demonstrations
  • Building technical and commercial proposals
  • Manage bids and ensure quality proposals through coordination with all stakeholders
  • Engaging in and responding to RFI/RFP procurement processes.
  • Leading the Proof of Concept (POC) developments and presenting the POC
  • Building and delivering comprehensive customized demonstration.
  • Delivers high quality, technical expertise in the pre-sales process to help close sales opportunities with the customers.
  • Delivering solution centric & domain-specific presentations where needed.
  • Presenting to all levels of the organization including top management.
  • Assist in creating collaterals, case studies, white Papers, etc.
  • Assisting in the timely closure of sales opportunities.
  • Build reusable collateral and contribute to the knowledge repository


Required knowledge, skill & experience:

  • Should have atleast 5 years of experience within presales
  • Should have good experience in BPO Industry (Customer Management Solution/Contact Centre Solution)
  • Should have experience for North America and Europe Market
  • Good experience in solution architecting, understand the requirement and create pitches.
  • Should have proven capability to engage the client at an executive level
  • Should be able to engage in a technical and business conversation with Client to understand their requirements
  • Should have strong problem-solving skills along with excellent interpersonal and communication skills
  • Should have strong Presentation skills.
  • Any exposure to Research, Analytics & CX will be a plus.