![Suvidha Sewa Pvt. Ltd.](https://media.trabajo.org/img/noimg.jpg)
Junior Technical Consultant-Sales Customer Care
2 months ago
Responsibilities:
- Greetcustomers warmly and courteously assistthem.
- Understand customer needs and provideaccurate information about available automobiles and salespromotions.
- Guide customers through the salesprocess including test drives and vehicledemonstrations.
- Handle inquiries via phoneemail and inperson interactions promptly andprofessionally.
- Maintain knowledge of productfeatures specifications and pricing to effectively communicate withcustomers.
- Collaborate with sales team toensure seamless customer experience from inquiry topurchase.
- Address customer concerns and resolvecomplaints effectively to ensure satisfaction andretention.
- Follow up with customers postsale toensure their needs are met and gather feedback for continuousimprovement.
- Process sales transactionsaccurately and efficiently adhering to company policies andprocedures.
- Stay updated on industry trends andcompetitor offerings to provide informed recommendations tocustomers.
Qualifications:
- BachelorsRunning.
- Minimum 6 months of experience inrelevant field.
- Must have a validdriving license and twowheeler on theirown.
Note:Male candidates arepreferred.
interpersonalcommunication,inquiries handling,sales promotions,competitoranalysis,customer experience,product knowledge,salesprocess,customer satisfaction,customer care,industry trends,clearcommunications,automobiles,salestransactions
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