Customer Care Officer

3 weeks ago


Sany, India GOOD FIVE YES JOB CONSULTANCY Full time

Customer CareOfficer Chengalpattu

Exp: 1 2 yrs Edu: Any Degree

Package:12 15 K

Skills : System Handling CustomerAcquisition

Click to Apply :

Qualifications and Skills

  • Junior: 1 to 3 years of experiencein customer service or a related field

  • Excellent communication and interpersonalskills

  • Strongproblemsolving and decisionmaking abilities

  • Proficiency in MS Office applications

  • Good typing skills andattention to detail

  • Ability to prioritize and manage multiple tasks

  • Experience in system administrationis a plus

  • Ability towork independently and in a team

  • Strong organizational and time management skills

Roles and Responsibilities

  • Responding to customer inquiries viaphone email and inperson

  • Providing accurate information and assistance to customers

  • Addressing and resolvingcustomer complaints and concerns in a professional manner

  • Maintaining records ofcustomer interactions and transactions

  • Coordinating with other departments to ensureprompt resolution of customer issues

  • Assisting in the development and improvement ofcustomer service processes

  • Performing general administrative tasks such as data entryand document management

  • Preparing reports and presentations as needed

  • Ensuring confidentiality andprivacy of customer information

  • Maintaining a positive and friendly attitude towardscustomers at all times

System handling,CustomerAcquisition



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