Guest Service
2 months ago
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.
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Guest Service Manager
2 weeks ago
Pune, Maharashtra, India IBIS Full timeJob DescriptionPosition Overview:Responsible for delivering exceptional guest experiences, primarily in arrivals, departures, rooming, food & services, and special needs and enquiries.Optimize hotel occupancy and room rates while handling guest complaints professionally and effectively.Assist the Guest Service Manager in operating a highly proficient and...
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Guest Service Manager
2 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob Title: Assistant Manager Guest ServiceAccorHotel is seeking a highly skilled and experienced Assistant Manager Guest Service to join our team. As a key member of our hotel operations, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of service.Key Responsibilities:Lead the Guest Service team to...
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Guest Service Representative
1 month ago
Pune, India HireBloc Full timeOverviewAs a Guest Service Representative you will play a crucial role in ensuring a positive and memorable experience for our guests. Your responsibilities will include providing excellent customer service addressing guest inquiries and concerns and facilitating the checkin and checkout processes. Attention to detail exceptional communication skills and the...
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Guest Service Representative
3 weeks ago
pune, India HireBloc Full timeOverviewAs a Guest Service Representative you will play a crucial role in ensuring a positive and memorable experience for our guests. Your responsibilities will include providing excellent customer service addressing guest inquiries and concerns and facilitating the checkin and checkout processes. Attention to detail exceptional communication skills and the...
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Guest Service Representative
1 week ago
pune, India HireBloc Full timeOverview As a Guest Service Representative you will play a crucial role in ensuring a positive and memorable experience for our guests. Your responsibilities will include providing excellent customer service addressing guest inquiries and concerns and facilitating the checkin and checkout processes. Attention to detail exceptional communication skills and...
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Guest Service Ambassador
2 weeks ago
Pune, Maharashtra, India HireBloc Full timeJob SummaryWe are seeking a highly skilled Guest Service Representative to join our team at HireBloc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.Key ResponsibilitiesGuest Service: Greet and welcome guests upon arrival, engaging with...
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Guest Service Manager
6 days ago
Pune, Maharashtra, India AccorHotel Full timeJob Summary:We are seeking a highly skilled Guest Service Manager to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key Responsibilities:Maintain high-quality guest services, focusing on arrivals, departures, rooming, food, and...
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Guest Service Representative
5 months ago
Pune, India Logicon Facility Management Full timeBuild and maintain strong relationships with clients, ensuring their satisfaction with our services - Handle guest queries and provide accurate information about the company and its services - Coordinate with various departments to ensure smooth operations and timely resolution of guest concerns - Handle guest feedback and complaints, taking necessary...
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Guest Service Associate
2 weeks ago
Pune, Maharashtra, India Accor Full timeJob Title: Guest Service AssociateJob Summary:We are seeking a highly motivated and customer-focused Guest Service Associate to join our team at Accor. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Provide warm and...
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Guest Service Associate
2 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob SummaryWe are seeking a highly skilled and motivated Guest Service Associate to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide courteous, professional, and efficient service to guests...
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Guest Service Associate
2 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob Title: Guest Service AssociateAccorHotel is seeking a highly motivated and customer-focused Guest Service Associate to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide top-notch service to...
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Guest Service Representative
2 months ago
Pune, India HireBloc Full timeOverviewAs a GuestService Representative you will play a crucial role in ensuring apositive and memorable experience for our guests. Yourresponsibilities will include providing excellent customer serviceaddressing guest inquiries and concerns and facilitating thecheckin and checkout processes. Attention to detail exceptionalcommunication skills and the...
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Guest Service Associate
4 months ago
Pune, India Casino Air Caterers and Flight Services Full time**Responsibilities** - Offering front desk assistance to clients - Handling guest requests and reservations - Managing administrative tasks like processing payments, cash handling and delivering any mails - Welcoming guests on arrival and providing complete assistance during their stay - Resolving any conflicts or tensions - Monitoring check-ins and...
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Guest Service Associate
2 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Service Associate to join our team at AccorHotel. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProvide warm and welcoming service to guests,...
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Guest Service Team Lead
2 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob Title: Guest Service Team LeadJob Summary:We are seeking a highly skilled Guest Service Team Lead to join our team at AccorHotel. As a key member of our Guest Services team, you will be responsible for maintaining high-quality guest services, optimizing hotel occupancy, and handling guest complaints professionally and effectively.Key...
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Guest Service Operations Manager
4 days ago
Pune, Maharashtra, India IBIS Full timeJob Title: Guest Service Operations ManagerJob Summary:We are seeking a highly skilled Guest Service Operations Manager to join our team at IBIS. The Guest Service Operations Manager will be responsible for maintaining high-quality guest services, optimizing hotel occupancy, and handling guest complaints professionally and effectively.Key...
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Guest Service Associate
2 months ago
Pune District, Maharashtra, India Adinath Agencies Full time**Profile Introduction**: The Guest Service Associate is responsible for delivering outstanding customer service, ensuring that guests have a positive and memorable experience. This role involves handling guest inquiries, managing reservations, and providing assistance to address any concerns or needs. **Key Responsibilities**: - A Guest Service Associate...
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Guest Service Associate
5 months ago
Pune, Maharashtra, India Aurassist Health Private Limited Full timeGreeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...
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Guest Service Operations Manager
1 week ago
Pune, Maharashtra, India AccorHotel Full timeJob SummaryAs a Guest Service Operations Manager at AccorHotel, you will be responsible for maintaining high-quality guest services in various areas, including arrivals, departures, rooming, food, and services. You will also handle guest complaints professionally and effectively, optimizing hotel occupancy and room rates. Additionally, you will assist the...
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Assistant Manager Guest Service
2 months ago
Pune, India IBIS Full timeJob DescriptionPosition Overview: Responsible for maintaining high quality of guest services primarily in the areas of arrivals, departures, rooming, food & services and special needs and enquiries that guests may have during their stay.Responsible for optimizing hotel occupancy, room rate, handling guest complaints professionally and effectively.To...