Guest Service Manager
6 days ago
AccorHotel is seeking a highly skilled and experienced Assistant Manager Guest Service to join our team. As a key member of our hotel operations, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of service.
Key Responsibilities:- Lead the Guest Service team to achieve exceptional guest satisfaction and loyalty.
- Optimize hotel occupancy and room rates through effective sales and marketing strategies.
- Handle guest complaints and issues professionally and effectively.
- Assist the Guest Service Manager in formulating new procedures and directives to improve departmental performance.
- Conduct training for the Guest Service team to ensure they have the necessary skills and knowledge to deliver exceptional service.
- Proven experience in hotel operations and guest service management.
- Strong understanding of hotel operations, including front desk procedures, reservations, and outlet services.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
Remote Work: No
Employment Type: Full-time
-
Guest Service Manager
6 days ago
Pune, Maharashtra, India IBIS Full timeJob DescriptionPosition Overview:Responsible for delivering exceptional guest experiences, primarily in arrivals, departures, rooming, food & services, and special needs and enquiries.Optimize hotel occupancy and room rates while handling guest complaints professionally and effectively.Assist the Guest Service Manager in operating a highly proficient and...
-
Guest Service Assistant Manager
5 days ago
Pune, Maharashtra, India IBIS Full timeJob Title: Assistant Manager Guest ServiceAt IBIS, we are seeking a highly skilled and experienced Assistant Manager Guest Service to join our team.Job Summary:The Assistant Manager Guest Service will be responsible for maintaining high-quality guest services, optimizing hotel occupancy, and handling guest complaints professionally and effectively.Key...
-
Hotel Guest Services Manager
24 hours ago
Pune, Maharashtra, India IBIS Full timeJob Title: Hotel Guest Services ManagerJob Summary:We are seeking a highly skilled and experienced Hotel Guest Services Manager to join our team at IBIS. The successful candidate will be responsible for maintaining high-quality guest services, optimizing hotel occupancy, and handling guest complaints professionally and effectively.Key...
-
Guest Service Associate
6 days ago
Pune, Maharashtra, India Accor Full timeJob Title: Guest Service AssociateJob Summary:We are seeking a highly motivated and customer-focused Guest Service Associate to join our team at Accor. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Provide warm and...
-
Guest Service Ambassador
6 days ago
Pune, Maharashtra, India HireBloc Full timeJob SummaryWe are seeking a highly skilled Guest Service Representative to join our team at HireBloc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.Key ResponsibilitiesGuest Service: Greet and welcome guests upon arrival, engaging with...
-
Guest Service Team Lead
23 hours ago
Pune, Maharashtra, India AccorHotel Full timeJob Title: Guest Service Team LeadJob Summary:We are seeking a highly skilled Guest Service Team Lead to join our team at AccorHotel. As a key member of our Guest Services team, you will be responsible for maintaining high-quality guest services, optimizing hotel occupancy, and handling guest complaints professionally and effectively.Key...
-
Guest Service Associate
6 days ago
Pune, Maharashtra, India AccorHotel Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Service Associate to join our team at AccorHotel. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProvide warm and welcoming service to guests,...
-
Guest Service Associate
6 days ago
Pune, Maharashtra, India AccorHotel Full timeJob SummaryWe are seeking a highly skilled and motivated Guest Service Associate to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide courteous, professional, and efficient service to guests...
-
Guest Service Associate
5 days ago
Pune, Maharashtra, India AccorHotel Full timeJob Title: Guest Service AssociateAccorHotel is seeking a highly motivated and customer-focused Guest Service Associate to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide top-notch service to...
-
Guest Service Associate
6 days ago
Pune, Maharashtra, India Accor Full timeJob DescriptionPrimary Responsibilities• Provide exceptional customer service to guests, ensuring a smooth and efficient check-in and check-out process.Operational Management• Maintain accurate records of guest interactions, including room assignments and special requests.• Respond promptly to guest inquiries and resolve issues in a professional and...
-
Accor Guest Service Associate
23 hours ago
Pune, Maharashtra, India Accor Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Service Associate to join our team at Accor. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProvide warm and welcoming service to guests, responding...
-
Hotel Guest Service Associate
6 days ago
Pune, Maharashtra, India AccorHotel Full timeJob SummaryWe are seeking a highly skilled Guest Service Associate to join our team at Accor Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesEnsure that guest rooms and public areas are clean and well-maintained to...
-
Hotel Guest Service Associate
24 hours ago
Pune, Maharashtra, India AccorHotel Full timeJob Summary:We are seeking a highly skilled Guest Service Associate to join our team at AccorHotel. As a key member of our housekeeping team, you will be responsible for providing exceptional cleanliness and service to our guests.Key Responsibilities:Ensure that all guest rooms and public areas are clean, hygienic, and comfortable.Provide excellent service...
-
Guest Relations Manager
6 days ago
Pune, Maharashtra, India AccorHotel Full timeJob Title: Guest Relations ManagerAs a Guest Relations Manager at AccorHotel, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience during their stay.Key Responsibilities:Prepare for daily VIP arrivals, including room allocation, amenities, and special requests.Ensure that all necessary arrangements...
-
Guest Relations Manager
6 days ago
Pune, Maharashtra, India AccorHotel Full timeJob Title: Guest Relations ManagerAs a Guest Relations Manager at AccorHotel, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key Responsibilities:Prepare for daily VIP arrivals, including room allocation, amenities, and special requests.Keep the VIP area ready for arrival, including...
-
Guest Relations Ambassador
3 days ago
Pune, Maharashtra, India JLL Full timeJob Summary:We are seeking a highly skilled Guest Relations Executive to join our team at JLL. The ideal candidate will be responsible for delivering exceptional guest experiences, building strong relationships with guests, and resolving any concerns or issues that may arise during their stay.Key Responsibilities:Provide exceptional customer service to all...
-
Guest Relations Ambassador
22 hours ago
Pune, Maharashtra, India JLL Full timeJob Summary:We are seeking a highly motivated and customer-oriented individual to fill the role of Guest Relations Ambassador. The ideal candidate will be responsible for ensuring an exceptional guest experience, building and maintaining strong relationships with guests, and resolving any concerns or issues that may arise during their stay.Key...
-
Guest Relations Ambassador
6 days ago
Pune, Maharashtra, India JLL Full timeJob Title: Guest Relations ExecutiveJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Guest Relations Executive. This role requires excellent communication and problem-solving skills, as well as a friendly and professional demeanor.Key Responsibilities:Provide exceptional customer service to all guests,...
-
Hotel Guest Experience Specialist
6 days ago
Pune, Maharashtra, India HireBloc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at HireBloc. As a key member of our front desk team, you will play a vital role in ensuring a positive and memorable experience for our guests.Key ResponsibilitiesProvide exceptional customer service to guests, addressing their inquiries and concerns...
-
Customer Service Ambassador
23 hours ago
Pune, Maharashtra, India HireBloc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at HireBloc. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience for all.Key ResponsibilitiesGuest Check-in/Check-out: Efficiently handle...