Guest Service Associate

4 months ago


Pune District Maharashtra, India Adinath Agencies Full time

**Profile Introduction**:
The Guest Service Associate is responsible for delivering outstanding customer service, ensuring that guests have a positive and memorable experience. This role involves handling guest inquiries, managing reservations, and providing assistance to address any concerns or needs.

**Key Responsibilities**:

- A Guest Service Associate ensures a positive guest experience by providing exceptional customer service, managing check-ins and check-outs, and addressing inquiries and concerns.
- They handle reservations, including modifications and cancellations, and resolve guest complaints effectively.
- Clear communication with guests and team members is essential, as is maintaining accurate guest records and processing transactions.
- They adhere to company policies and health regulations, ensuring confidentiality of guest information.
- Additionally, they support operational tasks, collaborate with team members, and promote additional services to enhance guest satisfaction and drive revenue.

**Profile Requirements**:

- A Guest Service Associate should have a Diploma/Degree in Hotel Management.
- Should handle IDS software.
- Strong communication and interpersonal skills are essential, along with the ability to handle multiple tasks in a fast-paced environment.
- Proficiency in reservation and point-of-sale systems is needed, and attention to detail is crucial.
- Flexibility to work various shifts, including evenings, weekends, and holidays, is required.
- A positive attitude, strong work ethic, and commitment to delivering excellent guest experiences are key attributes.

**Benefits**:

- Food provided

Work Location: In person



  • Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...


  • Thane District, Maharashtra, India AccorHotel Full time

    Company Description **Our commitment to Diversity & Inclusion**: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. **Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day,...


  • Mumbai, Maharashtra, India Concept Hospitality Pvt Ltd Full time

    **Position Title**: Guest Service Associate (F B Service) **Department**: F B Service **Grade**: S -III **Responsible to**: F B Manager, Outlet Manager, Senior Captain/Captain, Team Leader **Job Summary**: The Guest Service Associate in the F B Service department, reporting to the Senior Captain/Captain, plays a crucial role in ensuring guest...


  • Viman Nagar, Pune, Maharashtra, India Bestal HR Pvt Ltd Full time

    Hiring for guest service associate upto 20k per month pune location **Job Types**: Full-time, Permanent Pay: ₹18,858.03 - ₹20,406.15 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Monday to Friday Supplemental pay types: - Joining bonus - Performance bonus - Quarterly bonus - Yearly bonus **Experience**: -...


  • Bhopal District, Madhya Pradesh, India Aishani Placement Full time

    We are looking for Guest Service Associate. Degree in hotel management or minimum 1 year of experience in any Hotel/Restaurant. Roles: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering...


  • Pune, Maharashtra, India Shott Amusement Private Limited Full time

    **Guest Service Associate (Pune)** **Designation**:Guest Service Associate **Mini. Education Required** - Bachelors or Diploma in Hospitality **Job Timings** - Rotational Shifts **Working Terms**: - 9 hours Working per day - 1 week off during weekdays - Public Holidays & weekends will be working day - Rotational Shift Timings - Uniform & grooming...


  • Mumbai, Maharashtra, India Meraqui Ventures Pvt Ltd Full time

    **Job Role: Guest Service Associate** **Location**:Mumbai Airport **Experienced**:Min 6 months **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting...


  • Thane District, Maharashtra, India ibis Thane Full time

    Company Description Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making...


  • Mumbai, Maharashtra, India MoSahay Pv Full time

    A Guest Service Associate is a professional responsible for providing front desk assistance to guests in hotels or other similar hospitality establishments. He or she greets guests and assigns them their rooms, processes check-in and check-outs. Pay: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift -...


  • Mumbai, Maharashtra, India Mosahay Full time

    **Job Title: Guest Service Associate** **Company: INOX** **Location**:Mumbai maker maxity **Salary: INR 18,000 per month** **Qualifications: Graduation or Hotel Management** As a Guest Service Associate at INOX, you will play a crucial role in ensuring an exceptional cinema experience for our patrons. Your primary responsibility will be to deliver...


  • Airport, Mumbai, Maharashtra, India Meraqui Ventures Pvt Ltd Full time

    **Role Brief**: We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving...


  • Mumbai, Maharashtra, India Mosahay Full time

    **Job Title: Guest Service Associate** **Company: INOX** **Location**:Pvr Limited, Maker's Maxity Mall, Jio World drive, 2nd floor, opp. MMRDA office, Behind family court, Bandra Kurla complex, Bandra East, Mumbai - 400051 **Salary: INR 17,000 per month** **Qualifications: Graduation or Hotel Management** As a Guest Service Associate at INOX, you will...


  • Airport, Mumbai, Maharashtra, India AV People Kart Private Limited Full time

    **Job Role: Guest Service Associate** **Location**:Mumbai Airport **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase,...


  • Mumbai, Maharashtra, India FINESSE STAFFING Full time

    **Hiring for the position of Guest Service Associate with a leading Hospitality & Retail Industry in India.** **Job Description: - ** **Meet & Greeting the Guest** **Assist guests regarding menu items in an informative and helpful way** **Follow outlet policies, procedures and service standards** **Have knowledge of beverage lists and...


  • Ahmadabad District, Gujarat, India Shott Amusement Private Limited Full time

    **Guest Service Associate (Pune)** **Designation**:Guest Service Associate **Mini. Education Required** - Bachelors or Diploma in Hospitality **Job Timings** - Rotational Shifts **Working Terms**: - 9 hours Working per day - 1 week off during weekdays - Public Holidays & weekends will be working day - Rotational Shift Timings - Uniform & grooming...


  • Airport, Mumbai, Maharashtra, India AV People Kart Private Limited Full time

    **Job Role: Guest Service Associate** **Location**:Mumbai Airport **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase,...


  • Wakad, Pune, Maharashtra, India Talent Club Full time

    **About Us**: Our organization is dedicated to creating enriching play and learn environments for children and their parents. Our designed zones encourage children to discover new interests, explore creativity, and enhance their physical, cognitive, social, and motor skills. We also promote meaningful bonding time between parents and children during play,...


  • Mumbai, Maharashtra, India MoSahaya Full time

    Job Title: Guest Service Associate Company: PVR INOX Cinema Hall Location: MUMBAI(E) **Salary**: - Freshers with Hotel Management Background - 20,000 INR per month Or 7205153122 Location 1: - Jio World center, Gate number 7, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, MH 400055 Location 2: - Pvr Limited, Maker's Maxity Mall, Jio World...


  • Airport, Mumbai, Maharashtra, India Cococart Ventures Pvt Ltd Full time

    Role Brief: We are looking to hire a fresher as a Guest Service Associate to ensure guests have a delightful experience at our outlet. The role includes welcoming guests, assisting with purchases, addressing inquiries, sharing information about promotions, resolving concerns, and maintaining a professional and friendly environment. Key Responsibilities: -...


  • Pune, Maharashtra, India King's Restaurants LLP Full time

    **Basic Job Description**: As a QSR food restaurant Guest Service Associate/Team Member, you'll have responsibility for the financial success of your outlet, as well as managing staff, keeping customers happy and adhering to health and safety mandates. The role has a strong hospitality element, ensuring that the restaurant delivers high-quality food and...