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Guest Service Associate

1 month ago

Pune Maharashtra, India Shott Amusement Private Limited Full time

**Guest Service Associate (Pune)**

**Designation**:Guest Service Associate

**Mini. Education Required** - Bachelors or Diploma in Hospitality

**Job Timings** - Rotational Shifts

**Working Terms**:

- 9 hours Working per day
- 1 week off during weekdays
- Public Holidays & weekends will be working day
- Rotational Shift Timings
- Uniform & grooming required as per standard

**Skills Required**:

- Basic knowledge of Microsoft office (Excel, Word, PPT)
- Problem-solving skills
- Can maintain calm under pressure
- Team Player

**Role & responsibilities**:

- Customer Delights
- Event Operations
- Handling and Coordinating High Profile Guests
- Escorting VIP Guests
- Hosting & Coordinating Events
- End to End Service to High Profile Guests
- Customer Interaction
- Game Operating & Playing
- Selling Skills
- Customer Operations Handling

**Perks and benefits**
- 24 Days paid Annual Casual Leave after probation period
- Mediclaim
- Earned wage access
- L&D
- Long service rewards and recognition programs
- Incentive and perquisites
- Child education and self education benefits
- Mental and health well-being programs
- Workshops and expo/ trade-show (national & International) exposure
- Public Holiday double wages

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Quarterly bonus