Guest Service Associate

2 weeks ago


Bandra West Mumbai Maharashtra, India PVR INOX Limited Full time

Service Associates - Full timer

Job Purpose: Serves customers by providing product and service information; resolving product and service problems.

**Duties**:

- Servicing guests in Restaurant, Box Office & Auditorium
- Greeting and registering the guest
- Deliver outstanding customer service to our guests
- Must have the ability to multi-task
- Should be able to work in Shifts
- Respond promptly to customer inquiries
- To provide recommendations with regards to F&B products and Movies to our guest
- Constantly interaction with guests
- Contributes to team effort by assisting in each and every function.

Skills/Qualifications:

- Basic knowledge of Food & Beverages
- Customer Service Orientation, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Listening Skills, Multi-tasking, Good Communication Skills - Written & Verbal, Passionate about movies and F&B, initiative

Pay: ₹11,700.00 per month

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift

Work Location: In person



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