Guest Service Associate
3 months ago
**Role Brief**:
We are looking to hire a Guest Service Associate whose primary responsibility is to ensure
that guests have a pleasant experience during their visit. The role involves various tasks,
such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and
requests, providing information about the offers, resolving complaints or issues, and
maintaining a welcoming and professional atmosphere.
**Key Responsibilities**
Greeting & Welcoming Guest.
Enhancing Guest Satisfaction
Knowledge on products, promotions & offers
Upselling of products
Following SOP laid by the organisation
Maintain cleanliness of the outlet all the time.
System handling of billing
Inventory management
Handling guest grievance
Collaborating with team members to achieve targets
Min 6 months experience in service industry.
Good Communication Skills
Team Player
Result oriented, with high level of motivation for self-growth
Well groomed & presentable
Pay: ₹10,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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