Application Support
6 months ago
Company Overview
Jio is the force behind India's leading telecom operator with a vast customer base. They offer comprehensive digital solutions for both customers and enterprises, with a strong focus on 5G technology and cloud-native platforms.
Job Overview
This role involves providing application support for Jio, a leading telecom operator in India with 400 Million+ customers. The company offers digital apps & services, including a 5G solution, cloud-native platforms, and BSS solutions. The position is based in Bangalore and falls under Full-Time employment with 51-200 employees at Jio.
Qualifications and Skills
- 7-10 years of experience in application support roles
- Proficiency in cloud operations, shell scripting, UNIX, Linux, PLSQL, MongoDB, Kubernetes, and Kafka
- Strong problem-solving and troubleshooting skills
- Excellent communication and teamwork abilities
- Ability to work in a fast-paced environment and handle multiple tasks effectively
Roles and Responsibilities
- Provide expert application support for Jio's digital apps and services
- Troubleshoot and resolve technical issues related to cloud operations, shell scripting, Linux, PLSQL, MongoDB, Kubernetes, and Kafka
- Collaborate with cross-functional teams to enhance application performance and reliability
- Participate in system upgrades, installations, and maintenance activities
- Develop and implement efficient support strategies to ensure seamless application functionality
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