Application Support Specialist
4 weeks ago
About Jio
Jio is a leading telecom operator in India with a vast customer base, offering comprehensive digital solutions for both customers and enterprises.
Job Overview
This role involves providing application support for Jio's digital apps and services, leveraging expertise in cloud operations, shell scripting, UNIX, Linux, PLSQL, MongoDB, Kubernetes, and Kafka.
Key Responsibilities
- Provide expert application support for Jio's digital apps and services
- Troubleshoot and resolve technical issues related to cloud operations, shell scripting, Linux, PLSQL, MongoDB, Kubernetes, and Kafka
- Collaborate with cross-functional teams to enhance application performance and reliability
- Participate in system upgrades, installations, and maintenance activities
- Develop and implement efficient support strategies to ensure seamless application functionality
Requirements
- 7-10 years of experience in application support roles
- Proficiency in cloud operations, shell scripting, UNIX, Linux, PLSQL, MongoDB, Kubernetes, and Kafka
- Strong problem-solving and troubleshooting skills
- Excellent communication and teamwork abilities
- Ability to work in a fast-paced environment and handle multiple tasks effectively
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