Service Delivery Analyst

3 months ago


Bengaluru, India Unisys Full time

What success looks like in this role:

The Service Delivery Analyst will perform the following activities:

•Coordinate with the Service Delivery Managers (SDMs) and Transition Manager to ensure established processes are followed

•Analysis of data to identify opportunities for continuous improvement and coordinate with the SDMs to implement the improvements

•Management and tracking of routine system activities necessary for AMS operational success (E.G., ensuring adherence to timelines for patch updates, sandbox refreshes, documentation reviews, etc.)

•Assist the SDMs with the tracking and adherence to AMS guidelines (monitoring, SLA tracking, service reporting, compliance and periodic activities, and documentation & knowledge management)

#LI-NM1

You will be successful in this role if you have:

Typical Duties

Service Delivery Analysts are responsible for completing project work activities and deliverables. Work activities include analyzing the impact of the change on the environment, implementing the change, resolving system defects, Reviewing and analyzing documentation (e.g., vendor documentation), conducting technical research on system upgrades to Determine feasibility, cost, time required, and compatibility with the current system and documenting system problems and Resolutions for future reference.

Application Analysts:

Provide detailed specifications to one or more developers and act as the integration point for testing and QA of the submitted modules. Develop coding specifically when it comes to integration, middleware and presentation layers to the user. Collect information to analyze and evaluate existing or proposed systems. Analyze and evaluate present or proposed business procedures or problems to define data processing needs. Prepare detailed flow charts and diagrams outlining systems capabilities and processes. Research and recommend hardware and software development, purchase, and use.

Minimum Skill / Education Requirements

5 years in level and role 7 years minimum overall experience

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.



  • Bengaluru, India Unisys Full time

    What success looks like in this role:The Service Delivery Analyst will perform the following activities:•Coordinate with the Service Delivery Managers (SDMs) and Transition Manager to ensure established processes are followed•Analysis of data to identify opportunities for continuous improvement and coordinate with the SDMs to implement the...


  • Bengaluru, India Kennametal Full time

    Job Title: Analyst Application Delivery Skill Set Required: Work Experience: We are looking for a resource with 2-3 year core experience in the following skills, Qualifications: Bachelors Job Title: Analyst Application Delivery Skill Set Required: Work Experience: We are looking for a resource with 2-3 year core experience in...


  • Bengaluru, India airbus Full time

    Job Description:DescriptionCurrently, Airbus is looking for a Service Delivery Manager - Cybersecurity,to join the Cybersecurity for Extended Enterprise team in the Bangalore, India location.He/She will be part of the Digital function and is responsible for the day to day build & operation of the Global Cyber Security Team located in India.The successful...


  • Bengaluru, India MUFG Global Service (MGS) Full time

    About Us: MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds...

  • Analyst- Trade

    3 weeks ago


    Bengaluru, Karnataka, India MUFG Global Service Full time

    About the Role:Position Title:Client Service DeskCorporate Title: AnalystReporting to: SupervisorLocation:BangaloreJob Profile :Purpose of Role:The objective of this role is to develop and implement best practices to drive positive clientexperience and proactively lead operational efficiency efforts and process improvements.The role plays an important part...


  • Bengaluru, India Alstom Full time

    Alstom’s Global Finance Centres have 3 Controlling hubs in Cluj (Romania), Cebu (Philippines) and Bangalore (India). These centres provide Controlling services to various regions and the activities include support to Project Controllers (work package controlling, light project controlling, other support activities); Site controlling activities (support on...

  • Analyst- Trade

    3 weeks ago


    Bengaluru, India MUFG Global Service (MGS) Full time

    About the Role: Position Title: Client Service Desk Corporate Title: Analyst Reporting to: Supervisor Location: Bangalore Job Profile : Purpose of Role: The objective of this role is to develop and implement best practices to drive positive client experience and proactively lead operational efficiency efforts and process improvements. The role plays an...


  • Bengaluru, India Kennametal, Inc. Full time

    Job Title: Analyst Application DeliverySkill Set Required:JAVASCRIPTCSSSAPUI5/FIORIStandard App ConfigurationFIORI App EnhancementAble to create visually appealing and consistent enterprise applications.Able to create interactive models showcasing the design, functionality, and flow.Work Experience:We are looking for a resource with 2-3 year core experience...


  • Bengaluru, India Sabre Full time

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...


  • Bengaluru, India Alstom Full time

    Alstom’s Global Finance Centres have 3 Controlling hubs in Cluj (Romania), Cebu (Philippines) and Bangalore (India). These centres provide Controlling services to various regions and the activities include support to Project Controllers (work package controlling, light project controlling, other support activities); Site controlling activities (support on...


  • Bengaluru, India Sabre Full time

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.  Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for...

  • Informatica Developer

    2 months ago


    Bengaluru, India MUFG Global Service (MGS) Full time

    About the Role Position Title: DEBI Senior ETL Analyst Corporate Title: Senior Analyst Reporting to: Head of DEBI BAU Location: Bengaluru Job Profile Position details: To perform BAU application and operation support on multiple Data Management Systems across Company EMEA and International. The individual is to work as the senior analyst for applications...

  • IT Service Analyst

    4 months ago


    Bengaluru, India Swiss Re Full time

    About the role  Are you a sharp, ambitious, and hardworking IT Service Analyst who is respected by peers, enjoys a challenge, and thrives collaborating in a diverse multi-national Collateral Management team? If so, then this is a superb role where you can demonstrate and broaden your experience, bring forward your ideas and keep learning. As our IT...

  • Services Presales

    3 months ago


    Bengaluru, India SAP Full time

    **We help the world run better** **What You'll Do**: As a part of the Services scoping and quoting team you will be at the forefront of making services proposals, make customer pitches and ensure the whole pre-sales process for services sales works smoothly. Additionally you would also be responsible for executing Projects and delivering cases alongside to...


  • Bengaluru, India airbus Full time

    Job Description: DescriptionCurrently, Airbus is looking for a Service Delivery Manager - Cybersecurity,  to join the Cybersecurity for Extended Enterprise team in the Bangalore, India location.He/She will be part of the Digital function and is responsible for the day to day build & operation of the Global Cyber Security Team located in India. The...

  • Service Delivery Lead

    3 weeks ago


    Bengaluru, India Intellect Design Arena Ltd Full time

    About Intellect Design Arena LimitedIntellect Design Arena Ltdis an enterprise-grade financial technology leader, providing composable and intelligent solutions for futuristic global financial institutions across 57 countries. Intellect’s revolutionary First Principles Thinking-based Enterprise Connected Intelligence Platform,eMACH.ai , is the most...

  • Service Delivery Lead

    4 weeks ago


    Bengaluru, India Intellect Design Arena Ltd Full time

    About Intellect Design Arena Limited Intellect Design Arena Ltd is an enterprise-grade financial technology leader, providing composable and intelligent solutions for futuristic global financial institutions across 57 countries. Intellect’s revolutionary First Principles Thinking-based Enterprise Connected Intelligence Platform, eMACH.ai , is the most...

  • Service Desk Analyst

    2 weeks ago


    Bengaluru, India Tata Consultancy Services Full time

    TCS Hiring: Service Desk AnalystTotal Experience Required: 3 to 7 YearsCandidate Must be Comfortable: BangaloreImmediate JoinerMust-Have:Atleast 3 years of experience handling Service Desk services.Fluency in English (Reading, Writing, Speaking)Understand and responds in Business CommunicationsGood Managerial SkillUnderstanding and knowledge on IT...

  • Service Desk Analyst

    2 weeks ago


    Bengaluru, India Tata Consultancy Services Full time

    TCS Hiring: Service Desk AnalystTotal Experience Required: 3 to 7 YearsCandidate Must be Comfortable: BangaloreImmediate JoinerMust-Have:Atleast 3 years of experience handling Service Desk services.Fluency in English (Reading, Writing, Speaking)Understand and responds in Business CommunicationsGood Managerial SkillUnderstanding and knowledge on IT...


  • Bengaluru, India FactSuite Full time

    **FactSuite** has been the preferred partner for some of the top multinational and Indian companies. Our objective is to become the go-to company for all the authentication, verification & evaluation needs of a customer, and expand our reach to a much larger market base both nationally & internationally. And, to become the best, we need the **BEST**: We are...