Service Delivery Analyst
6 months ago
What success looks like in this role:
The Service Delivery Analyst will perform the following activities:
•Coordinate with the Service Delivery Managers (SDMs) and Transition Manager to ensure established processes are followed
•Analysis of data to identify opportunities for continuous improvement and coordinate with the SDMs to implement the improvements
•Management and tracking of routine system activities necessary for AMS operational success (E.G., ensuring adherence to timelines for patch updates, sandbox refreshes, documentation reviews, etc.)
•Assist the SDMs with the tracking and adherence to AMS guidelines (monitoring, SLA tracking, service reporting, compliance and periodic activities, and documentation & knowledge management)
#LI-NM1
You will be successful in this role if you have:
Typical Duties
Service Delivery Analysts are responsible for completing project work activities and deliverables. Work activities include analyzing the impact of the change on the environment, implementing the change, resolving system defects, Reviewing and analyzing documentation (e.g., vendor documentation), conducting technical research on system upgrades to Determine feasibility, cost, time required, and compatibility with the current system and documenting system problems and Resolutions for future reference.Application Analysts:
Provide detailed specifications to one or more developers and act as the integration point for testing and QA of the submitted modules. Develop coding specifically when it comes to integration, middleware and presentation layers to the user. Collect information to analyze and evaluate existing or proposed systems. Analyze and evaluate present or proposed business procedures or problems to define data processing needs. Prepare detailed flow charts and diagrams outlining systems capabilities and processes. Research and recommend hardware and software development, purchase, and use.Minimum Skill / Education Requirements
5 years in level and role 7 years minimum overall experienceUnisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
-
Service Delivery Analyst- Fixed
2 months ago
Bengaluru, India Tangoe Full timeJob TitleService Delivery Analyst Reports ToService Delivery Manager Job Family, FunctionOperations, Service Delivery How Service Delivery Contributes to Tangoe The Service Delivery team supports Tangoe in order to deliver an exceptional customer experience. This includes: •Provide critical support and management of customer fixed and mobile...
-
Service Delivery Analyst Mobile
2 months ago
Bengaluru, India Tangoe Full timeService Delivery Analyst- Mobile General Summary: The individual contributor who provides support and management of our client’s fixed/wireless carrier invoices. This includes ensuring the invoices are received and loaded into our Telecommunications Expense Management (TEM), allocating charges, producing accruals and AP/GL feeds and resolving any...
-
Market Research Analyst Manager
3 weeks ago
Bengaluru, Karnataka, India OnePaper Research Analyst PVT LTD Full timeAbout UsOnePaper Research Analyst PVT LTD is a leading company in the financial services industry.Job DescriptionWe are seeking an experienced Market Research Analyst Manager to join our team. As a key member of our research department, you will be responsible for overseeing market research projects, analyzing data, and providing guidance to junior team...
-
IT Service Delivery Manager
7 days ago
Bengaluru, Karnataka, India Xander Talent Full timeXander Talent seeks an experienced IT Service Delivery Manager to lead our ServiceNow initiatives in Bangalore. With a salary of ₹1,500,000 - ₹2,250,000 per annum, this role offers a competitive compensation package.Key Responsibilities:Design, develop, and customize ServiceNow applications and modules, specifically in the ITSM, ITOM, HRSD, or other...
-
Cybersecurity Services Delivery Lead
3 weeks ago
Bengaluru, Karnataka, India airbus Full timeJob Overview:Airbus is seeking a seasoned Cybersecurity Services Delivery Lead to join its Cybersecurity for Extended Enterprise team in Bangalore, India. As the Service Delivery Manager - Cybersecurity, you will play a pivotal role in leading the Global Cyber Security Team and driving digital cybersecurity maturity.About the Job:This role requires an...
-
Senior Service Delivery Engineer
3 months ago
Bengaluru, India Sabre Full timeSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for...
-
Service Delivery Director
1 month ago
Bengaluru, Karnataka, India Edge Executive Search Full timeJob Description:At Edge Executive Search, we are seeking a seasoned Delivery Manager to oversee service delivery for a portfolio of high-value clients across India and international markets.Position Overview:We require a strategic, results-driven leader with strong experience in service delivery management, client relationships, and team leadership to manage...
-
Service Delivery Specialist
4 weeks ago
Bengaluru, Karnataka, India Arvi Systems & Controls Pvt Ltd Full timeWe are seeking a highly skilled Service Delivery Specialist to provide exceptional service to our clients. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.The Service Delivery Specialist will be responsible for coordinating services to meet the needs of our...
-
Service Delivery Manager
6 months ago
Bengaluru, India airbus Full timeJob Description: DescriptionCurrently, Airbus is looking for a Service Delivery Manager - Cybersecurity, to join the Cybersecurity for Extended Enterprise team in the Bangalore, India location.He/She will be part of the Digital function and is responsible for the day to day build & operation of the Global Cyber Security Team located in India. The...
-
Services Presales
6 months ago
Bengaluru, India SAP Full time**We help the world run better** **What You'll Do**: As a part of the Services scoping and quoting team you will be at the forefront of making services proposals, make customer pitches and ensure the whole pre-sales process for services sales works smoothly. Additionally you would also be responsible for executing Projects and delivering cases alongside to...
-
Senior Analyst-Guarantees
9 hours ago
Bengaluru, Karnataka, India MUFG Global Service Full timeAbout the Role:Position Title : Analyst / Sr. AnalystCorporate Title : Analyst / Sr. AnalystReporting to : Vice President / Assistant Vice PresidentLocation : BengaluruJob ProfilePurpose of Role:Responsible for smooth processing of issuance, amendment, and cancellation of Bank guarantee.Responsible for in depth Bank Guarantee text vetting. To track and...
-
Data Analyst
7 days ago
Bengaluru, Karnataka, India MUFG Global Service (MGS) Full timeAbout MUFG Global Service (MGS)MUFG Global Service Private Limited (MGS) is a 100% subsidiary of MUFG, offering a range of support services across various functions such as IT, KYC / AML, Credit, Operations etc. to MUFG Bank offices globally.Job OverviewThe Data Analyst will play a critical role in ensuring the delivery of high-quality and pro-active support...
-
IT Service Delivery Director
2 weeks ago
Bengaluru, Karnataka, India Pan Asia HR Solutions Full timeJob OverviewWe are seeking an experienced IT Service Delivery Director to lead our IT Service Management function. This role will be responsible for defining and implementing strategies, frameworks, and processes that ensure efficient and effective delivery of IT services across the enterprise.Key Responsibilities- Develop and implement ITSM strategies...
-
Manager - Service Delivery
1 month ago
Bengaluru, India Web Synergies Pvt Ltd Full timeRole:Service Delivery Manager. Experience:10-15years. Loaction:Bangalore(Hybrid). Notice Period:Immediate to 15 Days. [Job Description]:.- A highly skilled and results-driven Service Delivery Manager with 10 to 15 years of experience in managing outsourced vendors for Data Center Management and IT services.- Expertise in ITIL-based Service Management,...
-
Analyst - offline media
3 weeks ago
Bengaluru, India Publicis Global Delivery Full timePublicis Groupe is the third largest communications group in the world, a leader in marketing, communication and digital business transformation.Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across four Solution hubs: creative with Publicis Communications (Publicis Worldwide, Saatchi & Saatchi, Leo Burnett, BBH,...
-
Analyst - Transaction Banking
3 months ago
Bengaluru, Karnataka, India MUFG Global Service Full timeAbout the Role:Position Title:Client Service DeskCorporate Title: AnalystReporting to:SupervisorLocation:BangaloreJob Profile:Purpose of Role:The objective of this role is to develop and implement best practices to drive positive clientexperience and proactively lead operational efficiency efforts and process improvements.The role plays an important part as...
-
Senior Service Delivery Analyst
4 months ago
Bengaluru, India JLL Full timeJLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where...
-
Delivery Executive
6 months ago
Bengaluru, India Namaste Free Placement Service Full time**About us**: Namaste Free Placement Service offers jobs for the Blue Collar sector. We will not only help you get the job you qualify for but also will be available as you support channel for any help you need during your job. **Roles & Responsibilities**: - Deliver Food and Grocery - Do not cancel any order - Deliver on time - Be Respectful - Do not...
-
Director - Service Delivery
6 months ago
Bengaluru, India ANSR Global Corporation Full timeJob Description Summary: We are looking for an experienced leader for the role of Director Service Delivery as part of our Service Delivery team to manage a wide range of programs. You will be responsible for the delivery and overall success of the GCC. The goal is to ensure every program will be delivered successfully and add the highest possible value...
-
Business Analyst – Fund Services
6 months ago
Bengaluru, India HSBC Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to...