Manager - Service Delivery
2 months ago
Role:Service Delivery Manager.
Experience:10-15years.
Loaction:Bangalore(Hybrid).
Notice Period:Immediate to 15 Days.
[Job Description]:.
- A highly skilled and results-driven Service Delivery Manager with 10 to 15 years of experience in managing outsourced vendors for Data Center Management and IT services.
- Expertise in ITIL-based Service Management, driving Major Incident Management, and optimizing Data Center operations to meet organizational objectives.
- Proven track record in managing costs, driving automation initiatives, handling stakeholder relationships, and ensuring seamless service delivery in alignment with business goals.
Roles & Responsibilities:.
- Outsourced Vendor Management: Extensive experience in managing and collaborating with third-party vendors for Data Center Operations, ensuring compliance with SLAs and achieving performance targets.
- ITIL-based Service Management: Expertise in implementing and following ITIL processes including Incident, Change, and Problem Management for enhanced service delivery.
- Major Incident Management: Ability to lead major incident response teams, coordinate with cross-functional groups, and ensure quick resolution to minimize downtime and impact on business operations.
- Cost Management: Skilled in managing budgets and reducing operational costs related to Data Center operations through resource optimization and process improvement.
- Asset Management: Comprehensive experience in maintaining and tracking Data Center assets, ensuring accurate inventory management and optimal utilization.
- Change Management: Proficient in overseeing Change Management processes, ensuring minimal disruption to services and operations during transitions.
- Automation Initiatives: Drive automation in data center processes and service management to improve efficiency, reduce manual intervention, and increase reliability.
- Stakeholder & Application Owner Management: Strong in building and maintaining relationships with key stakeholders, including application owners, to align service delivery with business requirements.
- Compliance & Governance: Ensure adherence to industry standards, regulatory requirements, and internal policies for Data Center and IT operations.
-
IT Service Delivery Manager
2 weeks ago
Bengaluru, Karnataka, India Ssquad Full timeJob Title: IT Service Delivery ManagerAt Ssquad, we are seeking a skilled IT Service Delivery Manager to oversee the delivery of high-quality IT services to internal and external stakeholders. This role ensures that IT services meet agreed-upon service levels, align with business goals, and adhere to industry best practices.Key Responsibilities: Oversee...
-
IT Service Delivery Manager
3 weeks ago
Bengaluru, India IT AISA Full timeWe are seeking a highly skilled and motivated SDMIT to join our dynamic team. Service Delivery Management :- Manage the end-to-end delivery of IT services, ensuring they meet defined service level agreements (SLAs) and key performance indicators (KPIs). - Act as the primary point of contact for stakeholders regarding IT service delivery issues and...
-
IT Service Delivery Manager
3 weeks ago
Bengaluru, Karnataka, India Ssquad Full time**Job Title:** IT Service Delivery Manager**Company Overview:** Ssquad is a leading provider of innovative IT solutions, committed to delivering exceptional service to our clients. We are seeking an experienced IT Service Delivery Manager to join our team.**Salary:** ₹80,00,000 - ₹1,20,00,000 per annum (including bonuses and benefits)**Job...
-
IT Service Delivery Manager
3 weeks ago
Bengaluru, Karnataka, India Pan Asia HR Solutions Full timeJob Summary:">We are seeking an experienced Senior Manager to lead our IT Service Management (ITSM) function. The ideal candidate will bring strong leadership capabilities, deep technical expertise in ITSM and IT infrastructure, and a proven track record in driving transformation and innovation within IT services.">Key Responsibilities:">">Develop and...
-
Senior Service Delivery Manager
4 weeks ago
Bengaluru, India LTIMindtree Full timeDesignation Service Delivery ManagerOver all Experience 13-17 YearsMust Have experience as Service Delivery Manager Support ManagerGood to have Adobe product Knowledge Magento AEMGood to have Knowledge in E Commerce application Business processApplication SupportRoles ResponsibilitiesManaging client relationships Service Delivery Managers are responsible for...
-
Senior Service Delivery Manager
4 weeks ago
Bengaluru, India LTIMindtree Full timeDesignation Service Delivery ManagerOver all Experience 13-17 YearsMust Have experience as Service Delivery Manager Support ManagerGood to have Adobe product Knowledge Magento AEMGood to have Knowledge in E Commerce application Business processApplication SupportRoles ResponsibilitiesManaging client relationships Service Delivery Managers are responsible for...
-
IT Service Delivery Operations Manager
6 days ago
Bengaluru, Karnataka, India HGS Full timeAbout the RoleWe are seeking a highly skilled IT Service Delivery Operations Manager to join our team at HGS. This is a key leadership position that requires strong management and technical skills.As an IT Service Delivery Operations Manager, you will be responsible for managing the delivery of IT services to ensure they meet client expectations and...
-
Senior Service Delivery Manager
1 month ago
Bengaluru, India HCLTech Full timeJob Title: Oracle Service Delivery ManagerLocation: Pan IndiaExperience: 12 - 20 yearsJob Description:We are seeking an experienced and dynamic Oracle Service Delivery Manager to join our team. The ideal candidate will have a strong background in managing Oracle services and a proven track record of delivering high-quality IT solutions. This role requires...
-
Senior service delivery manager
1 month ago
Bengaluru, India HCLTech Full timeJob Title: Oracle Service Delivery ManagerLocation: Pan IndiaExperience: 12 - 20 yearsJob Description:We are seeking an experienced and dynamic Oracle Service Delivery Manager to join our team. The ideal candidate will have a strong background in managing Oracle services and a proven track record of delivering high-quality IT solutions. This role requires...
-
IT Service Delivery Manager Lead
3 weeks ago
Bengaluru, Karnataka, India Ssquad Full timeAbout the RoleWe are seeking an experienced IT Service Delivery Manager to lead our team in delivering high-quality IT services to internal and external stakeholders. The ideal candidate will have a proven track record of managing teams, working in client-facing environments, and driving process improvement initiatives.Key ResponsibilitiesOversee end-to-end...
-
IT Service Delivery Excellence Manager
1 month ago
Bengaluru, Karnataka, India Sampoorna Consultants Pvt. Ltd Full timeSampoorna Consultants Pvt. Ltd is seeking a highly skilled IT Service Delivery Excellence Manager to lead our team in delivering exceptional IT services.The estimated annual salary for this role is ₹1,200,000 - ₹1,800,000 (dependent on experience and qualifications).About the Role:This is a full-time position responsible for ensuring seamless delivery of...
-
Senior Service Delivery Manager
1 month ago
Bengaluru, India HCLTech Full timeJob Title: Oracle Service Delivery Manager Location: Pan India Experience: 12 - 20 years Job Description: We are seeking an experienced and dynamic Oracle Service Delivery Manager to join our team. The ideal candidate will have a strong background in managing Oracle services and a proven track record of delivering high-quality IT solutions. This role...
-
Senior Service Delivery Manager
1 month ago
Bengaluru, India HCLTech Full timeJob Title: Oracle Service Delivery ManagerLocation: Pan IndiaExperience: 12 - 20 yearsJob Description:We are seeking an experienced and dynamic Oracle Service Delivery Manager to join our team. The ideal candidate will have a strong background in managing Oracle services and a proven track record of delivering high-quality IT solutions. This role requires...
-
Senior Service Delivery Manager
1 month ago
Bengaluru, India HCLTech Full timeJob Title: Oracle Service Delivery ManagerLocation: Pan IndiaExperience: 12 - 20 yearsJob Description:We are seeking an experienced and dynamic Oracle Service Delivery Manager to join our team. The ideal candidate will have a strong background in managing Oracle services and a proven track record of delivering high-quality IT solutions. This role requires...
-
Manager, Service Delivery, India
7 months ago
Bengaluru, India ReSource Pro Full timeJob Description: Manager, Service Delivery Manager, IndiaJob Title Manager, Service Delivery,India Report to Director, Service Delivery,IndiaDepartment Service Delivery Unit Location Bangalore, IndiaPurpose of the Position:In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company - aunique...
-
Technical Service Delivery Manager
3 weeks ago
Bengaluru, Karnataka, India Digitopcs consulting Full timeDigitopcs ConsultingWe are seeking an experienced Technical Service Delivery Manager to join our team. As a Technical Service Delivery Manager, you will be responsible for overseeing technical service readiness for new product launches and product updates in the medical device industry.About the Job:As a Technical Service Delivery Manager, you will have the...
-
Service Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India Control Print Ltd. Full timeAbout Control Print Ltd.We are a leading provider of printing solutions, committed to delivering exceptional service to our customers. Our team is dedicated to ensuring that our clients receive the highest level of support and expertise in the industry.Salary: We offer a competitive salary of $120,000 per annum, commensurate with experience and...
-
IT Service Delivery Director
3 weeks ago
Bengaluru, Karnataka, India Ssquad Full timeJob Title: IT Service Delivery DirectorEstimated Salary: ₹1500000 - ₹2500000 per annumAbout the Role:As an IT Service Delivery Director at S-squad, you will oversee the delivery of high-quality IT services to internal and external stakeholders. Your primary responsibility will be to ensure that IT services meet agreed-upon service levels, align with...
-
IT Service Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India ProPMO Services Private Limited Full timeJob Description : IT Service Delivery ManagerKey Responsibilities :Service Management : Ensure efficient delivery of IT services to meet business requirements and service level agreements (SLAs). Develop and implement service delivery standards and processes. Monitor and report on the performance of IT services, addressing any deviations from service level...
-
Service Delivery Expert
3 weeks ago
Bengaluru, Karnataka, India Edge Executive Search Full timeJob TitleDelivery ManagerJob SummaryWe are seeking an experienced Delivery Manager to oversee service delivery for a portfolio of high-value clients across India and international markets.Key ResponsibilitiesManage daily service operations, ensuring performance aligns with financial and operational KPIs.Lead planning and execution of service delivery...