Front Office Associate
1 week ago
- Greeting and assisting guests and visitors, acting as the first point of contact for any queries or issues.
- Processing guest arrivals and departures, including room assignments, key issuance, and settlement of bills.
- Handling incoming calls and managing guest reservations using specialised hotel or office software systems.
- Answering phone calls, receiving messages, and coordinating with other departments to ensure smooth operations.
- Sorting mail, managing incoming correspondence, and handling other clerical duties.
- Maintaining a clean, organised, and professional reception area.
- Addressing guest complaints or issues to ensure satisfaction and exceed expectations.
Job Types: Full-time, Permanent, Fresher, Internship
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
- Food provided
- Paid time off
- Provident Fund
Experience:
- Front desk: 1 year (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
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