F&B Service
10 hours ago
We are looking for a highly skilled and experienced Guest Service Associate to join our team in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests. As a Guest Service Associate, you will play a key role in ensuring that our guests have an unforgettable experience with us.
Roles and Responsibility
- Provide exceptional guest service to ensure high customer satisfaction.
- Manage front desk operations, including handling guest inquiries and resolving issues.
- Maintain a clean and organized workspace, adhering to high standards of hygiene and safety.
- Collaborate with other departments to ensure seamless service delivery.
- Develop and implement effective strategies to enhance guest experience.
- Ensure compliance with company policies and procedures.
Job Requirements
- Minimum 2 years of experience in hospitality or a related field.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Familiarity with hotel management systems and software.
- Ability to maintain confidentiality and handle sensitive information.
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