Food and Beverage Associate

5 days ago


Haridwar, Uttarakhand, India The Roseate Ganges Rishikesh Full time ₹ 1,68,000 - ₹ 2,04,000 per year

F&B Service Associate is responsible for delivering high-quality service to guests in all F&B outlets, ensuring guest satisfaction by maintaining service standards, product knowledge, and professional conduct. The role requires attention to detail, teamwork, and a strong guest-centric approach.

Key Responsibilities

  • Guest Service & Operations
  • Greet guests warmly, present menus, and assist in making menu selections.
  • Take food and beverage orders accurately and relay them to the kitchen/bar.
  • Serve food and beverages as per service standards.
  • Ensure tables are properly set up, cleared, and reset in a timely manner.
  • Handle guest requests and complaints efficiently, escalating when required.

Standards & Compliance

  • Follow all service procedures as per Sops (Standard Operating Procedures).
  • Maintain cleanliness and hygiene in the service area at all times.
  • Ensure compliance with safety, sanitation, and hygiene standards.

Teamwork & Coordination

Coordinate with kitchen and bar teams to ensure timely service.

Assist colleagues during peak operations to ensure smooth guest service.

Participate in departmental briefings and training sessions.

Up selling & Revenue

  • Suggestively sell food and beverages to enhance guest experience and increase revenue.
  • Maintain good product knowledge about menu items, ingredients, and promotions.

Qualifications & Skills Required

  • Minimum 6 months to 1 year of experience in F&B Service, preferably in hotels or resorts.
  • Diploma/Certificate in Hotel Management or relevant training is preferred.
  • Strong communication and interpersonal skills.
  • Guest-oriented attitude with a pleasant personality.
  • Ability to work in a fast-paced and team-driven environment.
  • Flexible with shifts, weekends, and holiday schedules.

Job Type: Full-time

Pay: ₹14, ₹17,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Ability to commute/relocate:

  • Haridwar, Uttarakhand: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Location:

  • Haridwar, Uttarakhand (Required)

Work Location: In person


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