Food and Beverage Associate
7 days ago
F&B Service Associate is responsible for delivering high-quality service to guests in all F&B outlets, ensuring guest satisfaction by maintaining service standards, product knowledge, and professional conduct. The role requires attention to detail, teamwork, and a strong guest-centric approach.
Key Responsibilities
- Guest Service & Operations
- Greet guests warmly, present menus, and assist in making menu selections.
- Take food and beverage orders accurately and relay them to the kitchen/bar.
- Serve food and beverages as per service standards.
- Ensure tables are properly set up, cleared, and reset in a timely manner.
- Handle guest requests and complaints efficiently, escalating when required.
Standards & Compliance
- Follow all service procedures as per Sops (Standard Operating Procedures).
- Maintain cleanliness and hygiene in the service area at all times.
- Ensure compliance with safety, sanitation, and hygiene standards.
Teamwork & Coordination
Coordinate with kitchen and bar teams to ensure timely service.
Assist colleagues during peak operations to ensure smooth guest service.
Participate in departmental briefings and training sessions.
Up selling & Revenue
- Suggestively sell food and beverages to enhance guest experience and increase revenue.
- Maintain good product knowledge about menu items, ingredients, and promotions.
Qualifications & Skills Required
- Minimum 6 months to 1 year of experience in F&B Service, preferably in hotels or resorts.
- Diploma/Certificate in Hotel Management or relevant training is preferred.
- Strong communication and interpersonal skills.
- Guest-oriented attitude with a pleasant personality.
- Ability to work in a fast-paced and team-driven environment.
- Flexible with shifts, weekends, and holiday schedules.
Job Type: Full-time
Pay: ₹14, ₹17,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Haridwar, Uttarakhand: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Location:
- Haridwar, Uttarakhand (Required)
Work Location: In person
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