Call Centre Executive

Key Responsibilities:Lead, supervise, and motivate a team of call centre agents handling inbound and outbound calls related to appointments, patient inquiries, billing, feedback, and follow-ups.Monitor call quality, response time, and service levels to ensure performance targets (KPIs) are met.Ensure the team provides accurate information about doctors'...

Job Description :Handling outbound renewal premium payment calls and providing correct information regarding policies.Motivating customers to pay the due renewal premium on time .Convincing customers to revive their overdue or lapsed policies by explaining policy benefits.Meeting the process target.Following predefined scripts and processes to manage...

Job descriptionRole & responsibilitiesCustomer Support Manage inbound/outbound international calls, resolve queries, provide accurate information, and ensure first-call resolution.Service Excellence Deliver high-quality support ensuring SLAs such as call handling time, response time, and customer satisfaction are met.Issue Resolution Troubleshoot customer...

We are hiring an AR Inbound Caller ( Males) with strong experience in Accounts Receivable and Medical Billing (US Healthcare). The role involves handling inbound calls from patients, payers, and providers to resolve billing queries, collect payments, address denials, and support AR follow-ups.Role & responsibilitiesHandle inbound calls regarding claims,...

Communication: Excellent verbal and active listening skills are crucial. Problem-solving: Ability to identify customer needs and provide effective solutions. Technical proficiency: Comfort using call center software and other computer systems. Product knowledge: A strong understanding of the company's products and services. Empathy: The ability to understand...

Manage and oversee the daily operations of the department. Develop strategies to increase sales sales targets. Monitor and evaluate call center performance, ensuring high quality customer service and adherence to company policies and procedures.

Company DescriptionGBR Fertility Centre brings hope to individuals facing challenges with natural conception, with over two decades of experience in treating infertility. The Centre offers various treatments, including IUI, IVF, ICSI, advanced ART treatments, genetics, and advanced surgical interventions such as laparoscopy and robotic surgery. GBR Fertility...

Centre Manager EdTech / Sales & OperationsLocation: Thenampet, ChennaiCompany: Eduvise EducationJob Type: Full-timeAbout the Company:Eduvise Education is a fast-growing EdTech start-up that delivers industry-demanding Accounting Courses designed to prepare freshers and professionals for the modern finance world. Our Certified Industrial Accountant Programs...

Roles and ResponsibilitiesSource candidates through various channels such as job portals, social media, employee referrals, and networking events.Conduct initial screening calls with potential candidates to assess their suitability for the role.Shortlist suitable candidates based on requirements and schedule interviews with hiring managers.Coordinate...

About CAMS: Computer Age Management Services (CAMS) is the leading Mutual Fund Transfer Agency to the Indian Asset Management Companies servicing ~70% of the MF Industry AUM. CAMS is also a technology enabled service solutions partner to Private Life Insurance, Private Equity Funds, Software development / maintenance and Payments. The mutual fund business...